Exercise 1-1: IT Job Roles

Help desk technician

An individual responsible for diagnosing and resolving users' technical hardware and software problems.

Security analyst/consultant

An individual responsible for examining an organization's security requirements and determining the necessary infrastructure

PC repair technician

An individual responsible for installing, modifying and repairing personal computer (PC) hardware components.

Network engineer

An individual responsible for managing and maintaining a network infrastructure.

Server administrator

An individual responsible for managing and maintaining network servers.

Security manager

An individual responsible for managing the security measures used to protect electronic data.

Database administrator

An individual responsible for the maintenance and security of an organization's database resources and data.

Web site analyst

An individual who analyzes Web site statistics to determine the site's effectiveness.

SEO analyst

An individual who determines the visibility of Web sites across multiple clients and search engines.

Mobile application developer

An individual who develops Web sites and/or applications for mobile devices.

Web marketing manager

An individual who develops and implements plans to exploit the Internet for marketing and sales opportunities.

Web architect

An individual who is responsible for creating the overview plan of a Web site's development.

Web site manager

An individual who manages a Web development team.

Mobile-device repair technician

An individual who troubleshoots and repairs mobile-device hardware components.

Web site designer

responsible for the organization and appearance of a Web site.

Web application developer

who develops primarily server-side Web applications.