exploring business ch 10 facts

Which of the following theories of motivation is the basis for Management by Objectives?

Drucker's Goal-setting theory

Select assumptions made by a Theory Y manager about people.

People seek responsibility. People like to work.

Frederick Taylor wrote:

The Principles of Scientific Management

A manager that views most employees as motivated to do work is operating under ______, while a manager that views most employees as lazy, is operating under ______.

Theory Y; Theory X

Viewing employees as people who hate to work is considered the view point of a Theory ______ manager.

X

Companies like Ford are using self-managed teams to improve productivity by allowing teams enough __________ to solve problems and meet objectives.

autonomy

According to McGregor, Theory X managers view employees as:

wishing to avoid responsibility

The idea that setting ambitious, but attainable goals can motivate workers and improve performance if the goals are accepted and accompanied by feedback and facilitated by organizational conditions is at the heart of which motivation theory?

Drucker's goal-setting theory

Globalization has created a need for managers to understand cultural differences in order to ____________ employees around the world.

motivate

Herzberg studied job-related factors as they relate to ___________

motivation

According to Maslow, needs that have already been satisfied no longer provide ______________

motivation

More people leave their jobs for:

opportunities to advance their careers

The unexpected results in the first set of Hawthorne Experiments that led to the second set of experiments was:

productivity continued to increase regardless of changing conditions

During the first set of Hawthorne Experiments,

productivity continued to increase regardless of changing conditions researchers realized there had to be another factor affecting productivity researchers thought they had failed due to the unexpected results

The study that asked workers to rank a list of job-related factors in order of what motivated them most was a new direction taken by:

Frederick Herzberg

According to Ouchi's Theory Z, Type ____________ management is achievement oriented.

A

According to Ouchi's research about the effect of national culture on organizations, Type _______________ management relies on individual decision making and achievement.

A

To which part of the theories is job enrichment most closely related?

Herzberg's higher-level motivators

Feeling personal satisfaction because you perform well is which type of reward?

Intrinsic reward

What two theories concentrate on managers' attitudes and assumptions about workers?

McGregor's Theory X McGregor's Theory Y

Managers must recognize that motivating individuals today requires:

familiarity with a variety of cultures from around the world knowing that generations have different cultures understanding of different cultures within a country

___________-____________ theory, the basis for Management by Objectives developed by Peter Drucker in the 1960s, proposes that setting ambitious, but attainable goals can motivate workers and improve performance.

goal setting

Characteristics of the Millennial Generation include:

having cell phones having been raised by indulgent parents always having the Internet in their world

The second set of Hawthorne Experiments continued to result __________ in productivity regardless of changing physical conditions.

increased