FF module 2

A positive transport experience benefits

All of the above

If oral or injectable sedation is used to help a patient cope with a veterinary visit or procedure it is important to

All of the above

When moving the carrier be sure to

Hold up high and minimize movement

According to the fear free guidelines, the client care representative should review the patient's record to learn

If the patient needed sedation for past visits

Educating clients regarding proper pet transport to the veterinary facility

Includes discussing safe restraint methods

Between visits, the carrier should not be put

Into storage

If the returning cat is not coping it is least important to

Mask the cats sense with vanilla

When selecting a cat carrier, the most important thing to look for is

Multiple openings

To successfully transport dogs and vehicles be sure to

None of the above

The safest place to put a small carrier in a vehicle is

On the floor behind the passenger seat

The most important safety advice for transporting pets is to

Properly restrained the pet

The client care representative prepares for the visit by

Reviewing the patient's record for past management history, scheduling extra time if the pet has known issues, reminding the client to bring pet hungry and bring favorite treats, remind about pre-visit medications or set up for sedation if necessary

When setting up a carrier for transport, it's best not to

Take another cat along in the same carrier

Which of the following is a recommended step to re-introduce dogs after veterinary visit

Take the dogs for a short walk

According to the fear free guidelines, identify which team members role is client education, coaching and support

Technician

The first line of communication between the veterinary care team and the client is most often

The client care representative

If the pet is showing any signs of fear, anxiety, and stress before

The client should call to discuss options

Effective pre-visit communication by the client care representative promotes a fear free experience by allowing clients time to better prepare for the visit

True

It is important to avoid the use of punishment to manage behavior of pets upon return home from the veterinary hospital because it may increase fear, arousal, and anxiety

True

When a pet comes home from the visit the client should always

Watch how the pet acts to prevent problems