FINAL

Given the following situation and its accompanying feasible set which leadership style would you select if you were to use the minimum-man hours rule? Aii, Ci, Cii or G

Aii

Which of the following types is least likely to voluntarily quit their jobs?

Benevolent

The leave-alone zap trap leads to

CYA behavior (cover your ass)

out of the following group situations, which is the best case scenario for a manager in terms of the productivity that results?

High cohesiveness with high productivity

Which of the following combinations of leadership behaviors would suggest that the leader had been "substituted for" the most?

High initiating structure and low consideration

which of the following is true concerning reciprocal theory of leadership?

In-group members are lead whereas out-group members are supervised

Although Fiedler's contingency theory of leadership has been heavily criticized, it has some interesting implications for leadership. Which of the following is NOT one of the implications from Fiedler's theory?

Leadership training can be very beneficial to leaders, in that it will help them adapt better to different situations (he thinks leadership ways cannot change)

you manage the radiology group at the hospital.. one of your employees is a young x-ray technician who is well-trained and able to do his job, but suffers from a lack of confidence. Which combination of leadership behaviors would you choose in leading this young technician?

Low initiating structure and high consideration

One of your employees is in the habit of taking excessively long lunch breaks. the more you talk with him about the problem, the worse his behavior becomes. Even written reprimands and disciplinary layoffs fail to produce improvement. Based on this information only, what kind of reinforcement are you apparently using?

Punishment

At Pat's project team meeting, instead of achieving any progress towards completing the project, team members spent the whole time arguing about the overall approach to take and who should lead the project. This group is experiencing what stage of development?

Storming

which leadership theory suggests that there may be situation factors that make it "unnecessary" for the leader to "lead"?

Substitutes for leadership

What was Vroom's first name?

Vic

When middle LPC leaders encounter a very favorable situation (ex: good leader-member relations, high task structure and strong position power) they will engage in:

a blend of task-oriented leadership and relationship-oriented

according to herzberg's 2-factor theory, what are some motivators?

achievement, recognition, work, responsibility, advancement, personal growth

Which is NOT an aspect of an effective goal setting program in all situations? -acceptance of goals by employee -rewards for goal attainment -periodic feedback session -specific, challenging goals -all of the above are

all above (SCARF-specific, challenging, acceptance, rewards,feedback)

which of the following factors determines the feasible set in Vroom and Yetton's normative theory of leadership?

decision quality and subordinate acceptance

Suppose that you do something the way your boss asks you to do it because you believe that your boss knows the best way to do it. What power base would your boss be relying on?

expert power

As a business owner, you deliberately under-reward your employees for the work they do to keep them "hungry and motivated." In this situation, your benevolent employees will perceive______, your equity employees will perceive_____and your entitles employees will percieve______

favorable inequity, equity, unfavorable inequity

All of the following are true concerning the leave-alone zap trap except: -leave-alone zap manager fails to use rewards to motivate employees -good performance is punished and poor performance is ignored -it may increase high performance initially due to extinction spikes -it's overcome by delivering 4 positive consequences to ever negative consequence

good performance is punished and poor performance is ignored (in reality...zap managers ignore good performance-->extinction and they "zap" bad)

which of the following factors would increase a group's cohesiveness?

history of winning, external threat to the group, severe initiation, small group size

Which of the following is NOT true concerning equity theory? -people desire fairness in the distribution of rewards at work -when we're treated unfairly it creates tension that we are motivated to reduce or eliminate -we determine if we're being treated fairly or not by our employers comparing ourselves to others in similar positions -individuals more readily notice unfavorable inequity than favorable inequity -if you give individuals the rewards they deserve based on their performance, then these individuals will certainly perceive fairness

if you give individuals the rewards they deserve based on their performance, then these individuals will certainly perceive fairness

You're running for political office and believe that projecting the right leadership image is the key to getting elected. As a result, you have hired an image consultant to help you craft a leadership image that will connect with voters. What leadership theory would suggest that your money will be well spent?

implicit theory

You and your co-worker work as waiters at a local restaurant. You worked 30 hours and got $150 whereas co-worker worked 20 hours and also got $150...This represents

inequity and equality

all of the following are true concerning the jelly bean motivation trap except...

it can cause the poor performers to want to work harder (in reality... it makes poor performers think they are doing good)

which of the following is a characteristic of a formal group?

it has specialized roles and duties

All of the following are true concerning the autocratic tell and sell method of goal-setting EXCEPT: -it is a better choice than participation in goal-setting by subordinates in low trust environments in terms of improving performance -it is similar to the leadership combination of high initiating structure and high consideration -the manager sets the goals for the employee without an employee input -it is, in general, inferior to participation in goal-setting by the subordinate in terms of improving performance -it increases productivity by increasing acceptance of the goals by the employee

it is, in general, inferior to participation in goal-setting by the subordinate in terms of improving performance

which of the following is FALSE with respect to punishment?

it tells employees what they need to do in order to do the job right (in reality...tells them what they are doing wrong)

Which power base best exemplifies supervision?

legitimate power (right of manager to request reasonable actions from subordinates and expect that they will comply-reward and coercive powers stem from legitimate power)

a manager who holds a Theory X view likely to exhibit which type of leadership?

low consideration and high initiating structure

which combination of leadership behaviors is laissez-faire leadership (hint: your humble instructor prefers this kind of leadership)

low initiating structure and low consideration

which of the following is NOT true concerning self-actualization? -self-actualization is the need to maximize your potential as a human being -self-actualization is the highest level of personal motivation according to Maslow -many people reach self-actualization momentarily -self-actualization is never fully satisfied -momentary self-actualization is called a peak experience

many people reach self-actualization momentarily (in reality... FEW people actually reach it)

Which of the following bases of power would a manager typically use in "supervising" his/her employees? -coercive power -legitimate power -expert power -all the above -legitimate and coercive

only legitimate and coercive

Leaders who use coercive power to gain compliance with their requests are using what type of consequence to gain compliance?

punishment

leaders who use coercive power to gain compliance with their requests are using what type of consequence to gain compliance?

punishment and negative reinforcement

the more a manager uses coercive power the lower his _____ power will be.

referent

Which power base best exemplifies leadership?

referent power (people do what you want b/c they trust you)

the overall research on the 5 power bases and their relationships to productivity reveals that this power had no significant effect on productivity in the workplace. However, which this power base is used properly it does increase productivity. What power base is it?

reward power

a company has to lay off employees. the offering of outplacement services to help them find another job is one way for the company to meet the employee's ____ needs.

safety ?

Hygiene factors are equivalent to what needs in Maslow's hierarchy?

safety, physiological, social

Maslow believed

satisfied needs cannot motivate your behavior

The fact that groups allow us to verify our perceptions of our jobs, an organization's reward system, a supervisor's behavior, etc., reflects the facts that groups"

satisfy our reality needs

which of the following is an example of negative reinforcement?

taking away a negative consequence when a behavior occurs (letting someone skip a dreadful meeting if they reach a goal)

Which of the following is NOT a valid criticism of Herzberg's 2-factor theory ?

what causes individuals to be satisfied is different from what causes them to be dissatisfied