FIRE OFFICER PRINCIPLE AND PRACTICES

_______________________ established the civil service system in the federal government and provided a model for the civil service systems that were developed by many states and cities in the subsequent years.

The Pendleton Civil Service Reform Act of 1883

Fire Officer II duties also can be divided into three divisions known as......

1.Administrative 2. Nonemergency 3. Emergency activities.

FUNCTIONS OF MANAGEMENT The four functions were originally identified by Henry Fayol and include:

1.Planning 2. Organizing 3. Leading 4. Controlling

1. The Equal Employment Opportunity Act of 1972 amended the Civil Rights Act of 1964 and expanded its coverage to include almost all public and private employers with _______ or more employees.

15

1. NFPA ____________, Standard on Fire Department Infection Control Program.

1581,

The fire department infection control officer should be notified, typically within _____ hours of the exposure incident.

2 hours

Trauma deaths resulting from motor vehicle collisions represented ___________________________________________ deaths in the U.S.

22% of annual line-of-duty

Long-range planning covers events longer than ___________?

3 years in advance.

The optimum number of personnel or activities that can be effectively controlled by one individual is no more than _____?

5

___________________________ are usually identified as "Highly Qualified," "Qualified," and "Not Qualified."

BANDED

__________________, or _____________________, are responsible for managing the activities of several fire companies within a defined geographic area, usually in more than one fire station. Usually in charge of a single-alarm working fire

BATTALION CHIEFS, or DISTRICT CHIEFS,

1. For most fire officers, consultation with a supervisor is required by the municipal regulations to ensure that all major discipline is delivered in a ____________________and _____________ manner.

CONSISTENT and IMPARTIAL

Fire officers are in the __________________function, when they consider the impact on the budget before making purchases, when they conduct employee performance and appraisals, or when they ensure compliance with departmental policies

CONTROLLING FUNCTION

Restraining, regulating, governing, counteracting, or overpowering is?

CONTROLLING.

__________Discipline is when it is responding to inappropriate actions or behaviors.

CORRECTIVE

1. Today model codes and standards are written by NATIONAL ORGANIZATIONS, such as A. NFPA B. VOLUNTEER COMMITTEES OF CITIZENS and REPRESENTATIVES OF BUSINESSES C. INSURANCE COMPANIES , and GOVERNMENT AGENCIES. D. ALL OF THE ABOVE

D. ALL OF THE ABOVE

Short-range planning covers developing a plan that extends ______ year?

1 year

1. JAMES O. PAGE makes three specific recommendations to assist fire officers in training task.

1. Develop a personal training library 2. Know the neighborhood 3. Use problem solving scenarios

FIRE OFFICERS VITAL TASKS

1. Morning reports 2. Notifications 3. Decision making 4. Problem solving

___________________________ are developed by various government or government authorized organization to implement a law that has been passed by a government body. NOTE - RULES AND REGULATIONS DO NOT LEAVE LATITUDE OR DISCRETION.

1. RULES AND REGULATIONS

In his book, Effective Company Command, JAMES O. PAGE divided the company officer's duties into three distinct rolls:

1. SUPERVISOR 2. COMMANDER 3. TRAINER

1. Human resource management is built from two generalized schools of management thought:

1. Scientific Management 2. Humanistic Management

3 Basic Principals of an investigation:

1. The identification and collection of physical evidence 2. The interviewing of witnesses 3. The written documentation phase (at the end of an Investigation)

BASIC PRINCIPLES OF ORGANIZATION Most fire department are structured on the basis of four management principals:

1. Unity of command 2. Span of control 3. Division of labor 4. Discipline

The municipality's personnel or human resources department uses two documents to define the knowledge, skills, and abilities that are required for every classified position within the municipality

1. · Narrative Job Description 2. Technical Class Specification

________________ ____________________ developed the theory X and Theory Y concept.

Douglas McGregor

1. A typical in-basket contains the following items: A. Instructions for the exercise B. A Calendar C. An organizational chart or list of personnel D. Ten to 30 exercise items E. All of the above.

E. All of the above.

The fire officer demonstrating ___________________ _______________________ makes decisions and models behavior that are consistent with the departments core values, mission statement, and value statements.

ETHICAL BEHAVIOR

· Supervising a multiunit emergency operation using IMS · Developing an operational plan to safely deploy resources to mitigate the incident · Develop and perform a post-incident analysis of the multi-company operation These duties are known as ________ duties?

Emergency duties

A frequently successful approach for an interpersonal interaction exercise is for the candidate to demonstrate the qualities of an?

Extreme Supervisor

____________________________________________ put into place the basic elements of what later became to be known as "SCIENTIFIC MANAGEMENT."

FREDERICK WINSLOW TAYLOR

____________________________considered the workers as cheap, stupid, and interchangeable.

FREDERICK WINSLOW TAYLOR

The fire department can be organized along?

FUNCTIONAL LINES

____________________has overall responsibility for the administration and operations of the department.

Fire Chief or chief of the department

HUMANISTIC MANAGEMENT, (Started by __________________) school shifted the focus to pay more attention to the workers and to working conditions that would make them more productive.

George Elton Mayo

__________ _____________ are the leading cause of fire fighter line-of-duty deaths, accounting for 44% of the deaths from 1984 to 2000.

Heart attacks

A part of the assessment center events where the candidate has to deal with a stack of correspondence and related items that have accumulated in a fire officer's in-basket is called?

IN-BASKET EXAM.

A designated individual at the emergency scene who performs a set of duties and responsibilities that are specified in NFPA 1521, standard for fire department safety officer is__________ _____________ officer.

INCIDENT SAFETY OFFICER

NFPA 1521

INCIDENT SAFETY OFFICER

1. The complex system of inherent attributes that determine a person's moral and ethical actions and reactions including the quality of being honest is __________?

INTEGRITY.

A complex process of influencing others to accomplish a task is?

LEADERSHIP

Guiding or directing in a course of action is called?

LEADING

The science of using available resources to achieve desired results is called?

MANAGEMENT.

Most urban and suburban fire departments are organized by a __________________or ____________________government?

MUNICIPAL or COUNTY

Medium-range planning covers planning that is _________?

Medium-range planning = 1-3 years

1. A _________________ summarizes the scope of the job and provides examples of the typical tasks that a person holding that position would be expected to perform.

NARRATIVE JOB DESCRIPTION

Fire officer II - The requirements for Fire Officer II begin with meeting all the requirements for Fire Officer I as defined in

NFPA 1021

The Norris LaGuardia Act of 1932 said that yellow dog contracts were _______________________________ in any court of the United States.

NOT ENFORCEABLE

· Conducting inspections · Reviewing accident, injury, and exposure reports to identify unsafe work environments or behaviors. · Developing pre-incident plans · Developing policies and procedures These duties are known as ________ duties?

Non-emergency duties

Putting together into an orderly, functional, structured whole is?

ORGANIZING

Norris LaGuardia Act ________________ yellow dog contracts.

OUTLAWS

Prior to the Civil War, most government jobs were awarded according to the _____________________or _______________ __________________those in power can appoint people to public office based on a personal relationship or political affiliation, rather than on merit.

PATRONAGE or SPOILS SYSTEM

Developing a scheme, program, or method that is worked out beforehand to accomplish an objective is?

PLANNING

__________________________are developed to provide definite guidelines for present and future actions. Fire department policies outline what is expected in stated conditions.

POLICY -

1. __________Discipline is when it defines appropriate action.

POSITIVE

1. The Fire Officer starts the risk/benefit analysis by preparing a ____-___________ plan.

PRE-INCIDENT PLAN.

_________________________________is the highest-scoring candidate is ranked #1, the second highest is ranked #2 and so forth.

RANK ORDER LIST

In most areas the fire service draws its authority from the governing entity responsible for protecting the public from fire---whether it is a town, city, county, township or a special fire district, this is known as __________?

Source of authority

_______________and ______________ account for the largest number of injuries.

Sprains and strains

A __________________________________ quantifies the KSA components of every classified municipal job.

TECHNICAL CLASS SPECIFICATION

A ______________________ ____ manager believes that people do not like to work, so they need to be closely watched and controlled.

THEORY X

A ________________ _____ manager believes that people do like to work and that they need to be encouraged, NOT controlled.

THEORY Y

A ___________________is defined as the process of achieving proficiency through instruction and hands-on practice In the operation of equipment and systems that are expected to be used in the performance of assigned duties.

TRAINING

__________ __________are the SECOND leading cause of fire fighter fatalities.

TRAUMATIC INJURIES

Specified that an employee could not be forced into a contract by an employer in order to obtain and keep a job. During this time, employers required workers to sign a pledge that they would not join a union as long as the company employed them.

The Norris LaGuardia Act of 1932

*The theory that each firefighter answers to only one supervisor, each supervisor answers to only one boss, and so on is called?

UNITY OF COMMAND

____________ ______________________ is the most common heart arrhythmia when a person collapses without a pulse.

VENTRICULAR FIBRILLATION

The company level officer functions as a ____________ _______________

WORKING SUPERVISOR

The Norris LaGuardia Act of 1932 was also known as _________________

YELLOW DOG CONTRACTS.

The Landrum-Griffin act of 1959 - Establishes a _____________________ for members of labor organizations. It requires that the unions file an annual report, with the government listing the assets of the organization as well as the names and asset of every officer and employee.

bill of rights

1. Most fire officers will find that their greatest challenge has to do with _______________ _____________________

managing people.

A fire officer must behave as a Theory X manager, at least temporarily , when

operating at a fire or other high-risk activity

The ___________________ the oral communications, planning and organizing skills and persuasiveness.

oral presentation

When faced with an unpopular order, the fire officer should express any concerns and objections with his or her supervisor in ______________.

private

Depending on the local practice, the promotional list may be either ___________________or _________________________

rank ordered or banded

Fire officer 1 classification is generally bestowed upon an individual who supervises a__________?

single fire suppression unit or a small administrative group within a fire department.

1. The most important FIRST step for any exposure is to immediately and thoroughly wash the exposed area with _____________ and ___________ ___________.

soap and running water.

1. OSHA regulation establishes specific requirements for firefighters operating in an IDLH environment, also known as the ______ _____ ______ _____ rule.

two in two out

The classification system is a core component of the civil service system and is _______________________________.

used to determine the compensation level for a position.

1. Blake and Mouton's Managerial Grid The Grid Theory assumes that every decision made and every action taken in the workplace is driven by peoples ____________ ______________ and ___________.

values, attitudes, and beliefs.

1. James O. Page personal training library starts with a ?

A THREE RING NOTEBOOK with SUBJECT MATTER TABS.

a _____________ is any unexpected event that interrupts or interferes with the orderly progress of the fire department operations.

ACCIDENT

________________is a system that whereby a certification organization determines that a school or program meets with the requirements of the fire service.

ACCREDITATION -

_____________ ________________ are employee behaviors that require an immediate correction action by the supervisor.

ACTIONABLE ITEMS

A series of simulations exercises that are used to evaluate a candidate's competence in performing the actual tasks associated with a job are called?

ASSESSMENT CENTERS

· Evaluating a subordinate's job performance, · Correcting unacceptable performance · Completing formal performance appraisals on each member · Developing a project or divisional budget · Purchasing, soliciting and rewarding bids · Preparing news release and other reports to supervisors. These duties are known as ________ duties?

Administrative duties

A fire protection district is a special political subdivision that can be established by a STATE or a COUNTY, with the single purpose of providing fire protection within a?

DEFINED GEOGRAPHIC AREA.

A set of guidelines that a department establishes for the firefighters is?

DISCIPLINE.

A way of organizing an incident by breaking down the overall strategy into smaller tasks is called?

DIVISION OF LABOR

It is important to document all exposures as soon as possible using a standardized reporting form. At a minimum, the record should include the following: · Description of how the exposure occurred · Mode of transmission · Entry point (test Question) 2020 · Use of personal protective equipment · Medical follow-up and treatment (Test Question)

Description of how the exposure occurred · Mode of transmission · Entry point · Use of personal protective equipment · Medical follow-up and treatment

_______________ means that the work force should reflect the community it serves.

Diversity

______________________or ______________________ are usually in charge of major functional areas, such as training, emergency operations, support services, and fire prevention within the department.

Division Chiefs, also called deputy chiefs, and or assistant chiefs

The maximum number of personnel or activities that can be effectively controlled by one individual (Usually 3-7 /Three to Seven) is called?

SPAN OF CONTROL.

_____________________________are written organizational directives that establish or prescribe specific operational or administrative methods to be followed routinely for the performance of designated operations or actions are?

STANDARD OPERATING PROCEDURES (SOP's)

Specific step-by-step procedures that should be used, but allows the officer to deviate from the step-by-step procedures if the condition warrant are called?

STANDARED OPERATING GUIDELINES (SOG's)

Most fire departments operate on a ______________ and ___________ pay system.

STEP-AND GRADE

In the roll of _________________, the fire officer functions as the official representative of the fire chief.

SUPERVISOR

Fire officer I performs many administrative duties and supervisory functions that are related to a small group of fire department members, such as ...

a. Record keeping b. Managing projects c. Preparing budget requests d. Initiating and completing station maintenance requisitions e. Conducting preliminary accident investigations

1. The THIRD most frequent category of fire fighter fatalities includes __________________________ and _______________________.

asphyxiation and burns

The Wagner-Connery Act of 1935 established the procedures that are commonly called

collective bargaining.