Fundamentals of Management Ch 1

A candy manufacturer would increase both efficiency and effectiveness by making ______.

Better candy at a lower cost.

Mintzberg developed his ten managerial roles by ______.

Closely monitoring the work activities of Five chief executives.

Michelle's evaluation of new technologies that can be used in the production processes of her plant is an example of which type of management skill?

Conceptual.

Which of the following might be an example of increased efficiency in manufacturing?

Cutting the amount of labor required to make the product.

Organizing includes ______.

Determining who does what tasks.

The primary job of a manager is to ______.

Direct and oversee the work of others.

When Michelle addresses a complaint filed by an employee, she is performing which management role?

Disturbance handler.

Another term for efficiency is ______.

Doing things right.

If Brenda accomplished her projects on time with high-quality results, but she took more time than other managers in the process, you could say that as a manager she was ______.

Effective, but not efficient.

Supervisor is another name for which of the following?

First-line Manager.

Compared to the manager of a large organization, a small business manager is more likely to be a(n) ______.

Generalist.

A business with only employees will NOT be considered a small business if it ______.

Has a Major impact on its industry.

Which of the following is the most difficult ethical challenge to managers in today's business climate?

Having to downsize and let go of employees who are hardworking and productive.

Good management strives for ______.

High efficiency and high effectiveness.

A candy manufacturer that made candy at a lower cost without improving the quality of the candy could be said to ______.

Increase efficiency without increasing effectiveness.

Why is innovation a key component of a manager's job in today's business environment?

Innovation gives an organization an edge over its competition.

Which of the following is the mark of a well-managed company?

It can find ways to prosper even in economically challenging times.

Resolving a conflict would be considered to fall under which managerial function?

Leading

Which of the following proved to be a surprising result of Mintzberg's data?

Managers spent only a short period of time on each activity.

Which of the following is NOT considered to be a part of the planning function of a manager?

Motivating

What was the primary cause of demise for such companies as W.T. Grant, Dave & Barry's, and Circuit City?

Poor Management.

Which of the following did a poll find to be the most important variable in employee productivity?

Quality of the employee-supervisor relationship.

A fraternity is an example of an organization because it is comprised of people who ______.

Share goals and function within a common structure.

Which of the following identifies a manager who does NOT typically supervise other managers?

Shift Manager.

Which of the following is NOT an example of a decisional role according to Mintzberg?

Spokesperson.

Best Buy has found that focusing on ______ greatly improves both productivity and employee satisfaction.

Tasks or results.

Efficiency refers to ______.

The relationship between inputs and outputs.

Good political skills would be most important to a manager who ______.

Wants to rise through organizational ranks.

In a small organization, which of the following is NOT likely to be true?

Workers are likely to be observed by computerized monitoring systems.

Which of the following did Taylor NOT find "appalling" in his study of workers in steel companies?

Workers would only attempt to perform a job if they were shown to have aptitude for it.