Funeral Service Compend: Mortuary Administration
A burial-transit permit is needed for all of the following except: a. remains which are used for scientific or educational study b. interment entombment or cremation of a remains c. moving a remains from a state where the death occurred d. Catholic Burial Mass
Catholic Burial Mass
An obituary can best be defined as:
a brief biographical sketch of a person's life
A monument erected to the memory of the dead, with the dead human body not present is:
a cenotaph
The dissecting of a remains for the purpose of ascertaining the cause of death is:
a necropsy
A casket in which the sides are vertical or at right angles to the casket bottom is:
a state casket
A casket which has sides that are vertical, or at right angles to the bottom is called:
a state casket
A man who has lost his spouse by death is:
a widower
A transfer container which consists of a wooden tray with a corrugated covering for the casket is known as:
an air tray
An eight-sided casket is referred to as:
an octagon casket
The component part of the throw that hangs down into the body of the casket is the:
apron
A printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangements is the:
arrangement form
Any pricing method would be based on: a. average overhead per adult formula service b. mark-up on wholesale casket cost c. wholesale casket cost d. all of these
average overhead per adult formula service, mark-up on wholesale casket cost, and wholesale casket cost
The part of a handle of a casket the casketbearer grasps to lift the casket is called the:
bar
The body of the casket includes the:
base molding
A pricing procedure which places a separate price on casket and a separate price on service fee is called:
bi-unit
The rim is part of the casket:
cap
A device upon which caskets are placed one on top of the other for display is known as a:
casket rack
Whenever any jewelry is found on the deceased during a residence removal, you as the funeral director should:
check with the family about the jewelry and remove it if they so desire
When a person dies at home without medical attention, an official inquiry is made by the:
coroner
A crepe badge or floral design placed on the door indicating the death of an individual is a:
door badge
Tailored is a style of casket:
interior
The act of placing a dead human body in a grave is called:
interment
A pricing procedure which places a price on each and every item of service and merchandise is called:
itemization
In the Jewish faith, the skull cap worn by the men at temple and funeral services is a:
kippah
The holy book of the Islam faith is the:
koran
An example of a lining material used in casket construction is:
linen weave
An area set aside in a cemetery for several grave spaces, usually containing two, four or six grave spaces is a:
lot
Which of the following actions is improper, regarding the US flag used in a military funeral service? a. holding flag waist high during volleys and taps b. placing flag on the casket with the blue field over the left shoulder of the veterans c. lowering the flag into the grave with the deceased veteran d. folding and presenting the flag to the next of kin
lowering the flag into the grave with the deceased veteran
In the construction of swing bar hardware, the arm attaches the bar to the:
lug
The distinct process consisting of planning, organizing, actuating, and controlling performance to accomplish established objectives is:
management
The achieving of economical, orderly, and adequate distribution of products and services is:
marketing management
An example of a backing material used in casket construction is:
masselin
The person who usually makes the notification of death to the funeral home is the:
member of the family
Which of the following is a source of income in the funeral business? a. occupancy b. non-formula services c. salaries d. promotion
non-formula services
A gathered type of casket interior made on a sewing machine with a multiple number of needles is called:
shirred
The Jewish term for a seven day mourning period that begins on the day of burial is:
shivah
The Jewish term for the 30 day mourning period is:
sholoshim
An example of a padding material used in casket construction is:
shredded paper
Birch is used in casket construction to manufacture:
solid wood caskets
A non-movable handle that extends all the way around the casket is called a(n):
stationary bar handle
College Mortuary grossed $200,000 from the sale of adult formula services for the preceding year. $40,000 was spent for wholesale casket cost, and total overhead amounted to $130,000. $30,000 resulted in net profit. College Mortuary conducted 200 services the preceding year. What would the selling price be of a casket which cost $205 wholesale? Use the unit method based on a fixed multiple. The fixed multiple should be based on a ratio of casket cost (yearly) to yearly gross income.
$1,025 fixed multiple: 200,000 ÷ 40,000 = 5 205 × 5 = 1,025
College Mortuary grossed $200,000 from the sale of adult formula services for the preceding year. $40,000 was spent for wholesale casket cost, and total overhead amounted to $130,000. $30,000 resulted in net profit. College Mortuary conducted 200 services the preceding year. What would the selling price be for a casket which cost $195 wholesale? Use the unit price method based on the three factors: 1. wholesale casket cost, 2. average overhead per adult formula service, 3. 100% mark-up on wholesale casket cost.
$1,040 100% mark-up is double wholesale casket cost: 195 × 2 = 390 average overhead per service: 130,000 ÷ 200 = 650 390 + 650 = 1,040
If a casket costs $100 wholesale, and the funeral home's fixed multiple was 5, what would the selling price of that casket be?
$500 100 × 5
If total overhead for a funeral home was $65,000 for a fiscal period, and the firm did 100 services, what would the average overhead per service be?
$650 65,000 ÷ 100
If a casket cost $200 wholesale and was sold for $1,000, and the average overhead per funeral was $500, what would the net profit be?
$800 profit made from casket: 1,000 - 200 = 800 asking for net profit so overhead is unimportant
If a funeral home had an average overhead of $650, and the wholesale cost of a casket was $100, and the funeral director marked his casket up 100%, what would the unit price be?
$850 100% mark up is double wholesale casket cost: 100 × 2 = 200 price must cover overhead: 200 + 650 = 850
The metal used in the shell of a 20 gauge steel casket would be:
1/20 inch thick
The time limit for filing for the VA Application for Burial Benefits is:
2 years from the date of cremation or permanent burial
The time limit for filing for the Social Security Lump Sum Death Benefit payment is:
2 years from the date of death
The suggested volume of containers used for cremated bodies is:
200 cubic inches
A wood state casket labeled 6/6XXX would measure in length, 6 feet, 6 inches, and in width:
28 inches Normal wood width is 22". Width increases by 2 inches; X=2". 2+2+2=6. 22+6=28
Adult caskets normally increase in length by:
3 inch increments
The length of a standard adult wood is:
6/3 average length of wood is 75" 75" = 6 feet 3 inches
The length of a standard adult metal is:
6/6 average length of metal is 78" 78" = 6 feet 6 inches
Which of the following is the principal interest group for all funeral service personnel? a. National Funeral Directors Association b. Casket Manufacturers Association c. National Selected Morticians d. Order of the Golden Rule
National Funeral Directors Association
Corrugated fiberboard is a material used in casket shell construction that is classified as:
a wood by-product
A gasket sealed container use as either an insert into a casket or as a shipping case is:
a ziegler case
Which of the following is not a function of the American Board of Funeral Service Education? a. grant accreditation to qualified schools and colleges teaching funeral service b. further education in the field of funeral service c. formulate standards for funeral service education d. administer the National Board Exam
administer the National Board Exam
A burial vault which is closed by placing the dome over the base is called a(n):
air seal
An outer enclosure which entraps air via its dome-shaped construction uses what kind of closure method?
air seal
Which of the following types of cloth covered exterior has raised designs above the surface of the material? a. shirred b. embossed c. tufted d. tailored
embossed
The proper word which means the placing of remains in a crypt in a mausoleum is:
entombment
The obtaining and maintaining of adequate work space and funeral equipment:
facilities management
Of the following, who has the preference to receive the burial flag for a deceased veteran? a. grandfather b. father c. mother d. brother
father
The efficient utilization and adequate regulation of all revenue, expenditures and capital rights is:
finance management
A method of pricing which places a price on three separate items of service such as casket, facilities, and automobiles, is called:
functional
Method of figuring a formula price are: a. functional b. unit c. bi-unit d. all of these
functional, unit, and bi-unit
The process of coating ferrous metals with zinc is:
galvanizing
The thickness of a ferrous metal casket is measured in:
gauge
The committal service is usually held at the:
grave site
One who is lacking the necessities of life is said to be:
indigent
The individual who supplies the statistical data concerning the deceased at the funeral arrangement conference is the:
informant
The part of the handle which is attached to the casket is the:
lug
College Mortuary grossed $100,000 from the sale of adult formula services. $65,000 went to total overhead, $20,000 was for wholesale casket cost, and $15,000 was net income. The funeral home conducted 100 adult formula services for the previous year. Figure the selling price of a casket which costs $200 wholesale. Use the bi-unit method of pricing based on a fixed multiple. The fixed multiple is based on a ratio of yearly casket cost to the difference between yearly gross income, and yearly overhead. Choose one of the following: a. service fee- $650, casket cost- $500 b. service fee- $500, casket cost- $650 c. service fee- $500, casket cost- $500 d. none of the above
none of the above fixed multiple: gross income - overhead 100,000 - 65,000 = 35,000 35,000 ÷ yearly casket cost (20,000) = 1.75 wholesale casket cost × fixed multiple = casket price 200 × 1.75 = $350 service fee is $650 as found from previous question
The planning, organizing, actuating, and controlling of office work is:
office management
The thickness of a non-ferrous metal casket is measured in:
ounces per square foot
The obtaining and maintaining of a satisfactory and satisfied workforce is:
personnel management
Which of the following is an advantage of bi-unit pricing? a. possible elimination of certain items of service b. fails to exaggerate the value placed on services c. places realistic value on the casket d. fails to exaggerate the value placed on the casket
places realistic value on the casket
Which of the following is a disadvantage of itemized pricing? a. a clearer understanding on the part of the client of all items of service and merchandise b. possible elimination of certain items of service resulting in loss of overhead recovery c. a thorough discussion of all items of service and merchandise d. results in a more profitable funeral
possible elimination of certain items of service resulting in loss of overhead recovery
When the remains have been prepared at the mortuary and later taken to a Presbyterian church for the funeral service, the funeral director normally provides all of the following except the: a. floral display equipment b. church truck c. ushering d. prie dieu
prie dieu
One who is authorized to read the lessons and scripture in a Christian Science Church is the:
reader
The death certificate contains all of the following except the: a. doctor's signature b. cause of death c. religious affiliation d. age of the deceased
religious affiliation
Which of the following is not used to identify the room in a funeral home where a remains lies in state? a. slumber room b. resting room c. visitation room d. state room
resting room
Which of the following is a source of expense in the funeral business? a. salaries b. non-formula service c. formula services d. livery changes
salaries
The document between the seller and the buyer stipulating the items furnished, the price of said items and the terms of payment is the:
sales contract
Which of the following is an example of a grave liner? a. combination case b. sectional c. top seal vault d. air seal vault
sectional
The portion of the funeral home which contains caskets and other funeral merchandise displayed for sale is the:
selection room
The part of the casket hardware that covers the exposed ends of the bar is the:
tip
The rubber gasket used on sealer caskets is generally compressed between the rim flange and the:
top body molding flange
Extra sizes of caskets increase for each extra width by:
two inches
A pricing procedure which creates a total price for service and casket is called:
unit
A container for cremains is called:
urn
A metal or concrete enclosure designed to protect the casket is called:
vault
A Jewish term for the anniversary of death is:
yarhzeit
College Mortuary grossed $100,000 from the sale of adult formula services. $65,000 went to total overhead, $20,000 was for wholesale casket cost, and $15,000 was net income. The funeral home conducted 100 adult formula services for the previous year. Figure the selling price of a casket which costs $210 wholesale. Use the bi-unit method of pricing based on the three factors: 1. average overhead per adult formula service, 2. 100% mark-up on wholesale casket cost, 3. whole casket cost.
service fee- $650, casket cost- $420 100% mark-up is double wholesale casket cost: 210 × 2 = $420 casket cost average overhead per service: 65,000 ÷ 100 = $650 service fee
The base molding is a part of a casket:
shell
The crown and ogee are part of the casket:
shell
When the interior material is tightly stretched across the panel of the casket it is said to be:
tailored
Ninety-eight percent of the notification of deaths comes to the funeral home by means of:
telephone
The NFDA "Code of Ethics" is based upon:
the Golden Rule
