GEO 334 Review

64. Please refer to the "Close Talker" example in the lecture video. In the Seinfeld clip, which of the following best describes the cultural clash between Elaine's boyfriend and her friends? A. Friends are low-contact culture; boyfriend is high-contact B. Friends are high-contact culture; boyfriend is low-contact culture C. Both are high-contact culture D. Both are low-contact culture

A. Friends are low-contact culture; boyfriend is high-contact

10. Which of the following would best describe the organizational culture at Tiger Oil? A. High power distance B. Autonomous C. Decentralized D. Informal and flat

A. High power distance

49. According to Trompenaars's value dimensions, which of the following is true of the universalistic approach? A. It emphasizes applying rules and systems objectively. B. It focuses on expressing emotions openly. C. It emphasizes relationships. D. It focuses on separating work and private life.

A. It emphasizes applying rules and systems objectively.

6. Which of the following is an advantage of the polycentric staffing approach? A. Local managers tend to be instrumental in staving off or more effectively dealing with problems in sensitive political situations. B. Home-country managers gain valuable overseas management experience. C. Coordination between the subsidiary and the parent company is simplified. D. The local managers have no conflicting loyalties.

A. Local managers tend to be instrumental in staving off or more effectively dealing with problems in sensitive political situations.

4.________ suggests being motivated by more risky opportunities for variety and fast-track advancement. A. Low uncertainty avoidance B. High uncertainty avoidance C. Small power distance D. Large power distance

A. Low uncertainty avoidance

67. Note the way that the Japanese managers receive the main character (Hunt) when Hunt delivers his presentation. The Japanese were actually impressed by his presentation, but it didn't look like that to Hunt. Which of the value dimensions we discussed demonstrates the cultural differences between the actions of the managers and the expectations of Hunt? A. Neutral vs Affective B. Power Distance C. Universalistic vs Particularistic D. Long-term Orientation vs Short-term Orientation

A. Neutral vs Affective

51. Which of the following is one of the reasons that language frequently causes miscommunication during international business situations? A. Translating a local language too literally B. Speaking the local language with a native accent C. Conveying facts while using appropriate body language or symbols D. Frequent use of hand gesture with explanations

A. Translating a local language too literally

24. A matrix structure is a hybrid organization of overlapping responsibilities. A. True B. False

A. True

60. According to the article "Wal-Mart's China syndrome a symptom of international woes," which of the following provides the most obvious reason(s) that Wal-Mart's initial strategy failed? A. Wal-Mart's "everyday low price" slogan does not work well with the Chinese consumer because low price means low quality in China. B. Wal-Mart department stores are too small in comparison to the exiting domestic stores in China. C. Wal-Mart paid lower than average wages to workers in its stores. D. Both A and B but not C

A. Wal-Mart's "everyday low price" slogan does not work well with the Chinese consumer because low price means low quality in China.

30. The focus of Selina Inc., an MNC producing a range of products that can be marketed through common channels to similar customers worldwide, is marketing. Its aim is to become an insider in every country it operates. Which of the following organizational forms is most likely to be favored by Selina's management? A. a global geographic structure B. a global functional structure C. a domestic structure plus export department D. a domestic structure plus foreign subsidiary

A. a global geographic structure

20. What is the Source of status/power in Silicon Valley? A. achievement B. ascription

A. achievement

53. Which of the following Trompenaars's value dimensions explains the source of power and status in society? A. achievement versus ascription B. universalism versus particularism C. neutral versus affective D. specific versus diffuse

A. achievement versus ascription

73. Brenda is the head of a sports firm in Sweden. In order to communicate effectively with her workers, Brenda should ________. A. build friendly relationships and encourage two-way dialogues B. communicate information in a direct and explicit way C. communicate information with facts and figures D. exchange gifts with her employees frequently

A. build friendly relationships and encourage two-way dialogues

5. Team cohesiveness is more likely to emerge naturally in a(n) ________ culture. A. collectivistic B. individualistic C. uncertainty avoiding D. uncertainty accepting

A. collectivistic

31. Smaller firms are most likely to reorganize into ________ during their internationalization. A. domestic structure plus export department B. domestic structure plus foreign subsidiary C. global product structure D. global functional structure

A. domestic structure plus export department

34. Which of the following global strategy entails the greatest degree of risk for a company? A. fully owned subsidiaries B. greenfield investments C. strategic alliances D. joint venture

A. fully owned subsidiaries

26. In which of the following is a firm's foreign operations integrated into the activities and responsibilities of each department to gain operative specialization and economies of scale? A. global functional structure B. global divisional structure C. global geographic structure D. global matrix structure

A. global functional structure

28. The two major variables in choosing the structure and design of an organization are the opportunities and need for ________. A. globalization and localization B. mass marketing and niche marketing C. vertical mobility and horizontal mobility D. differentiation and integration

A. globalization and localization

12. Which of the following is most likely to occur in the honeymoon stage of culture shock? A. new arrivals are fascinated by aspects of the new culture B. individuals become annoyed by unpredictable quirks of the new culture C. emotions hit rock bottom for visitors D. visitors better understand and appreciate local customs and behavior

A. new arrivals are fascinated by aspects of the new culture

61. Which of the following terms refers to general, polite conversation and informal communication before meetings, so that all people can get to know one another? A. nontask sounding B. cultural noise C. kinesics behavior D. nonverbal behavior

A. nontask sounding

13. LaQuisha Roberts, an American, is a senior manager at her firm's headquarters in New York. LaQuisha is a(n) ________. A. parent-country national B. expatriate C. host-country national D. third-country national

A. parent-country national

14. A(n) ________ staffing approach is more likely to be effective when implementing a multinational strategy. A. polycentric B. ethnocentric C. regional D. third-country

A. polycentric

47. The unconscious reference point of one's own cultural values is called a ________. A. self-reference criterion B. cultural distance criterion C. cross cultural literacy D. cultural conversion

A. self-reference criterion

65. Which of the following is correct? A. People in hierarchical culture make more eye contact. B. "Face" represents a person's social status in China. C. Successful negotiators are those who keep talking and give the opposite team less time to speak. D. Negotiators from China, India and Saudi Arabia want to get down to business as quickly as possible.

B. "Face" represents a person's social status in China.

68. What is the name of the corporation which is trying to buy out the American factory? A. Honda B. Assan Motors Corp. C. Toyota D. Nissan

B. Assan Motors Corp.

35. Which of the following best describes the meaning and use of the phrase "merger of equals" in the article "Scenes from a marriage?" A. Although nominally equal partners, Chrysler would dominate Daimler's board of directors B. Chrysler would agree to a merger with Daimler, but only if the newly-formed company retained its former identity and decision-making power C. Fiat would agree to buy Chrysler from Daimler, but only if the new Fiat-Chrysler had two CEOs D. Fiat would not agree to merge with Chrysler unless Chrysler's debt were cleared through US bankruptcy proceedings

B. Chrysler would agree to a merger with Daimler, but only if the newly-formed company retained its former identity and decision-making power

70. Which cultural value dimension is best highlighted by the Japanese manager's speech and morning exercise? A. Uncertainty avoidance B. Collectivism C. Future Orientation D. Assertiveness

B. Collectivism

18. Internal economies of scale occur based on resources outside of the firm while external economies of scale are firm-specific. A. True B. False

B. False

38. Projective cognitive similarity is the attitude of those who operate from the assumption that their ways of doing things are the best - no matter where or under what conditions they are applied. A. True B. False

B. False

42. Netflix will have to abide all French laws when it enters the French market. A. True B. False

B. False

43. TV Series like the"House of Cards" is very popular in France. So offering only American series will work well in France. A. True B. False

B. False

66. Where is the US car factory located? A. New York, NY B. Hadleyville, PA C. Buffalo, NY D. Detroit, MI

B. Hadleyville, PA

59. Abigail and Bobby are members of a team negotiating a deal with Cindy. When negotiating the deal, Bobby is disrespectful to Cindy (but Abigail is respectful). which of the following most accurately describes the difference (if any) in the way that Abigail would feel a loss of face based on her culture's placement on the individualistic/collectivistic dimension? Base your answer on research by Prof. Stella Ting-Toomey. A. Abigail would not lose face in either circumstance because Bobby gave Abigail face B. Individualistic: no loss of face because she was herself polite; collectivistic: loss of face because her teammate was disrespectful C. Individualistic: lose face because her teammate was disrespectful; collectivistic: no loss of face because she was herself polite D. Individualistic: lose face because she feels personally responsible for the actions of Bobby; collectivistic: no loss of face because she still pr

B. Individualistic: no loss of face because she was herself polite; collectivistic: loss of face because her teammate was disrespectful

23. How would you rank those adhering to the Silicon Valley culture in terms of risk aversion A. High B. Low

B. Low

48. Managers from Italy, Greece, China and Mexico would most likely express their emotions openly during a business situation, while managers from England, Germany and Japan would most likely consider such behavior unprofessional. Which of the following Trompenaars's value dimensions explains this difference in behavior and attitude? A. Universalism versus particularism B. Neutral versus affective C. Specific versus diffuse D. Achievement versus ascription

B. Neutral versus affective

37. According to the reading, which of the following is correct about the Renault-Nissan Alliance? A. The Nissan Motor Co. hold 15% in Renault skate with voting rights. B. Nissan contribute more than 50% of Renault's group net income in 2014 C. Nissan and Renault build cars on different technological platforms D. Nissan hired its own executive who does not oversee the production on Renault side

B. Nissan contribute more than 50% of Renault's group net income in 2014

40. Which of the following terms refers to the expectation that foreigners should automatically fall into host-country patterns of behavior? A. Culture sensitivity B. Parochialism C. Ethnocentrism D. Stereotyping

B. Parochialism

45. According to Hofstede's framework, organizations which have cultures that score high on ________ tend to be more hierarchical, with power deriving from prestige, force, and inheritance. A. Uncertainty avoidance B. Power distance C. Short-term orientation D. Femininity

B. Power distance

3. ________ refers to bringing a manager back home after a foreign assignment has been completed. A. Expatriation B. Repatriation C. Expatriate failure D. Acculturation

B. Repatriation

55. ________ are letters, figures, colors, or other characters that communicate a meaning. A. Rituals B. Symbols C. Norms D. Customs

B. Symbols

58. According to the reading "The influence of culture on international business negotiations" which of the following is incorrect? A. When having an interpreter in an international business setting, one should speak directly to the other party. B. The use of humor, slang and idioms is usually beneficial in international business. C. You may expect a slower response from a business partner in India or the Middle East. D. In China and other Eastern Asian countries, business life and personal life are mixed.

B. The use of humor, slang and idioms is usually beneficial in international business.

46. Cultural sensitivity is also known as ________. A. cultural intelligence B. cultural empathy C. cultural quotient D. cultural diffusion

B. cultural empathy

72. Trust improves cross-cultural communication by ________. A. making sure that all of the business transactions are based on arm's-length relationships B. encouraging the open exchange of ideas and information C. helping people plan for known circumstances D. replacing formal legal contracts for global firms

B. encouraging the open exchange of ideas and information

78. Payments to expedite routine transactions are often referred to as ________. A. slotting fees B. grease money C. gray funds D. expropriation

B. grease money

79. With an ethnocentric approach, a company applies the morality used in its ________. A.host nation B. home country C. global industry D. neighboring countries

B. home country

81. Which of the following is a business benefit from corporate social responsibility? A. revenue decreases B. increase in brand value C. cost increases D. risk assessment

B. increase in brand value

50. Accurate interpersonal communication occurs when the message ________ by the sender is ________ by the receiver. A. sent; received B. intended; understood C. implied; accepted D. encoded; decoded

B. intended; understood

9. CADE International, an MNC, adheres to an ethnocentric staffing approach when filling senior-level positions for its foreign locations. As a result, CADE most likely devotes significant resources to ________. A. distributing products B. selecting and training expatriate managers C. building effective supply chains D. determining compensation for local employees

B. selecting and training expatriate managers

56. Based on Trompenaars's value dimensions, in which of the following cultures do managers separate their work and private lives, and tend to be open and direct when communicating with coworkers? A. diffuse-oriented B. specific-oriented C. universalistic D. particularistic

B. specific-oriented

2. The reasons for the different opportunities for women among various countries can often be traced to ________. A. the inadequate education systems of the host countries B. the cultural expectations of the host countries C. the predominantly agricultural economies of the host countries D. the lack of adequate technology in the host countries

B. the cultural expectations of the host countries

39. What is the main purpose of the requirement that 40 percent of content on French radio, TV and movies in theaters must be of French origin? A. to make more profit B. to protect domestic creativity C. to attract domestic consumers D. to form giant multinational corporations

B. to protect domestic creativity

69. The American workers are required to make ____ cars in order to get a raise. A. 1,000 B. 100 C. 15,000 D. 100,000

C. 15,000

25. Which of the following is NOT true about Japanese groupism? A. A group is an important source of finding individual identity. B. A group pursues competition and cooperation at the same time. C. A group is open to external groups. D. Age and rank in a group are considered significantly.

C. A group is open to external groups.

21. Company Z is a filmmaking company, located in Hollywood, a localization economy for cinema. Which of the following best describes a location advantage that arises from locating Company Z within this type of agglomeration economy? A. Because Hollywood has a reputation for employment in the software industry, Company Z is able to appreciate internal, rather than external, economies of scale. B. Because Hollywood depends on JIT manufacturing, suppliers will be able to deliver large bulk quantities of supplies in advance. C. Because Hollywood has been the home of filmmaking companies for many years, most businesses in the area have a good technical understanding of how movies are made. The interactions of Company Z and these other businesses are more likely to result in new knowledge and innovation. D. Both answers A and C above, but not B.

C. Because Hollywood has been the home of filmmaking companies for many years, most businesses in the area have a good technical understanding of how movies are made. The interactions of Company Z and these other businesses are more likely to result in new knowledge and innovation.

15. Which of the following is True about the regional culture in Silicon Valley? A. Individualism is part of the regional culture in Silicon Valley because people have more loyalty to craft than to the company. B. Collectivism is part of the regional culture in Silicon Valley because many people work for Silicon Valley rather than for their company. They work hard to build a better Silicon Valley together. C. Both A and B D. Neither A nor B

C. Both A and B

75. According to the essay you read for today, which of the following best describes Milton Friedman's views on corporate social responsibility? A. Corporations should adopt the corporate codes of responsibility of the country in which they are headquartered B. Corporations should adopt the corporate codes of whatever country they sell their goods in C. By engaging in corporate social responsibility, managers spend the resources of the shareholders in an improper way D. Engaging in corporate social responsibility is the major task for every corporation.

C. By engaging in corporate social responsibility, managers spend the resources of the shareholders in an improper way

!9. Which of the following was True about the founders of Silicon Valley? A. Most of the founders were born and raised in the region (which is called Silicon Valley today) B. The gender and racial diversity of the funders were high. C. Most of them did not have any experience in the industry D. Most of the funders were in their mid-thirties.

C. Most of them did not have any experience in the industry

1. According to the reading "Can women save Japan?"______has the most significant correlation with female labor participation rate. A. Average education level of women B. Age structure of the society C. Parental leave policies and government expenditures on child care D. Gender stereotypes: women stay at home while men go to work

C. Parental leave policies and government expenditures on child care

44. Managers from Singapore, Hong Kong, and the United States tend to take initiative and have a sense of urgency, and the confidence to get things done. According to the GLOBE project, such managers score high on the cultural dimension of ________. A. Humane orientation B. Future orientation C. Performance orientation D. Assertiveness

C. Performance orientation

32. Sedona Inc. is an American firm that manufactures high-quality handbags, duffel bags, and leather belts at its facility in Arizona. Sedona's products have been featured in various fashion magazines and as a result, consumer demand has increased significantly. Currently, Sedona is organized as a domestic structure plus export department. Executives at Sedona believe the firm is ready to internationalize its operations, and they are considering various organizational structures. Which of the following best supports the argument that Sedona should give its subsidiary managers significant autonomy? A. Praxis Inc., one of Sedona's domestic competitors, has a flat organizational structure. B. Sedona is a family-owned business that began as a subsidiary to Aloha enterprises. C. Sedona has recently reorganized into a domestic structure plus foreign subsidiary. D. Sedona conducts a large percentage of domestic sales throu

C. Sedona has recently reorganized into a domestic structure plus foreign subsidiary.

77. Which of the following best describes the relationship between Western clothing retailers and the Rana Plaza, which collapsed in 2013? A. Western retailers owned Rana Plaza B. Western retailers had total control over the production at Rana Plaza C. Western retailers bought garments from independent contractors in Rana Plaza D. Western retailers had clear safety codes for Rana Plaza

C. Western retailers bought garments from independent contractors in Rana Plaza

83. Which of the following significantly increases the complexity of social responsibility and ethical behavior of MNCs? A. distance between the headquarters and the subsidiaries B. difficulties posed in training managers from different cultures C. additional stakeholders associated with the firm's activities D. international laws, regulations, and moral principles

C. additional stakeholders associated with the firm's activities

62. Arab negotiators will most likely make concessions because of their interest in ________. A. saving valuable time B. preventing embarrassment C. forming long-term relationships D. creating a good first impression

C. forming long-term relationships

29. The fundamental limitation of a matrix structure is that it ________. A. creates a poor organizational culture B. isolates upper management from operational levels C. institutes a dual hierarchy that violates the unity-of-command principle D. introduces more errors in the decision-making process due to the speed of the process

C. institutes a dual hierarchy that violates the unity-of-command principle

33. According to the reading "Renault-Nissan Alliance Needs Stronger Ties ", what ensured the introduction of double voting right for the long-time shareholders in Renault? A. Compromisation of Nissan B. Sudden changes of law in France C. intervention of the French government D. Renault changed its CEO

C. intervention of the French government

36. Nestle and General Mills created Cereal Partners Worldwide to compete effectively in the European market. Cereal Partners Worldwide is owned equally by the two firms, so CPW is an example of a(n) ________. A. franchising arrangement B. acquisition strategy C. joint venture D. FDI

C. joint venture

71. Which of the following is the primary cause of noise in the communication process? A. No interpretor B. ineffective listening skills C. the difference between two individuals' life space D. the technology used in the medium of communication

C. the difference between two individuals' life space

82. Which of the following behaviors of a firm can be called unethical? A. setting up operations abroad B. manufacturing luxury consumer goods C. tolerating sweatshop conditions D. failing to meet shareholders' expectations with regard to annual profit

C. tolerating sweatshop conditions

7. According to the second assigned reading, what methodology was used to calculate the recommended level of c compensation for expatriates A. Home country average income level in the industry B. Host country average income level in the industry C. Regional standard of living D. A rating system to evaluate the possible factors/concerns for expatriate's oversea assignment

D. A rating system to evaluate the possible factors/concerns for expatriate's oversea assignment

16. Regional culture can be a source of competitive advantage because________. A. The place of origin/place where the product was made determines the expectation of the product to some extent. B. Some types of knowledge are "sticky" and don't move easily from place to place. C. Speaking the same language, located nearby, the same communication style and tradition can boost innovation. D. A, B and C

D. A, B and C

52. The concept of "Honne and Tatemae" in Japan is highly related to ______? A. High contact culture B. Guanxi C. Culture empathy D. High context culture

D. High context culture

17. Which of the following descriptions is Not True about Silicon Valley's IT industry, according to the Saxenian chapter? A. Employees change jobs far more frequently in SV than in the US as a whole. B. Firms in Silicon Valley cooperate far more than firms in most US industries. C. Silicon Valley engineers developed stronger commitments to delivering excellent work than being loyal to individual companies. D. Individuals that work in Silicon Valley rarely move between industry sectors.

D. Individuals that work in Silicon Valley rarely move between industry sectors.

22. The power distance in Silicon Valley is [Blank1]. Privacy in relationships in Silicon Valley is [Blank2] A. High, Specific B. Low, Specific C. High, Diffuse D. Low, Diffuse

D. Low, Diffuse

8. According to the assigned reading in the Saxenian chapter, which of the following is Not True about the organizational structure of HP? A. The owners of the company remained deeply involved in the day-to-day operations, even when it expanded. B. The physical settings of the organization was designed for team work C. A high degree of professional autonomy D. People do their day-to-day job assignments by following the organization chart

D. People do their day-to-day job assignments by following the organization chart

63. Which of the following is a true statement regarding kinesic behavior? A. Facial expressions have the same meaning across cultures. B. Minor variations in body language are insignificant. C. Hand gestures are universally interpreted. D. The meaning of body movements varies by culture.

D. The meaning of body movements varies by culture.

41. Which of the following terms refers to a society's ideas and convictions about what is good or bad and right or wrong? A. Regulations B. Rules C. Procedures D. Values

D. Values

27. X], which is characterized by its horizontal and vertical structures, emerged after a reorganization of [Y] after World War II in Japan. Similarly, [Z] refers to a family-controlled business conglomerates in Korea. A. X - chaebol; Y - keiretsu; Z - zaibatsu B. X - keiretsu; Y - chaebol; Z - zaibatsu C. X - zaibatsu; Y - keiretsu; Z - chaebol D. X - keiretsu; Y - zaibatsu; Z - chaebol

D. X - keiretsu; Y - zaibatsu; Z - chaebol

76. Which of the following is the first step of making an ethical decision? A. consulting the International Codes of Conduct for MNEs B. consulting the superiors if clarification is sought C. consulting the company's code of ethics and established norms D. consulting the laws of both the host and the home countries

D. consulting the laws of both the host and the home countries

11. Given the generally accepted consensus that staffing, along with structure and systems, must "fit" the desired strategy, firms desiring a truly worldwide posture should adopt a(n) ________. A. geocentric staffing approach B. regiocentric staffing approach C. ethnocentric staffing approach D. global staffing approach

D. global staffing approach

74. Communication to managers is of vital importance because it ________. A. demonstrates the manager's depth of knowledge B. immediately results in an increase of revenue C. indicates technological advancement D. greatly helps in negotiating future plans

D. greatly helps in negotiating future plans

57. Which of the following best defines guanxi? A. personal reputation B. common group goals C. unacceptable negotiating tactics D. network of personal relations and exchange of favors.

D. network of personal relations and exchange of favors.

80. Which of the following can help MNCs coerce their contract suppliers into engaging in corporate social responsibility or to behave according to a particular ethical norm? A. threaten to vertically disintegrate if the supplier behaves unethically B. use trade credit as a means of leverage over suppliers C. use multiple sources for components and raw materials D. require suppliers to adhere to a clear code of conduct that requires an audit

D. require suppliers to adhere to a clear code of conduct that requires an audit

54. In an interview, a British journalist asked a German athlete, "Are you a typical German?" When asked to clarify, the journalist explained that a typical German loved machines, worked hard, and was dependable. This is an example of ________. A. cultural noise B. discrimination C. kinesic behavior D. stereotyping

D. stereotyping