HOSA study

What ratio of bleach to water should be used to disinfect spills?

1:10

Adam has an exposure incident. How long is his medical record maintained by his facility?

30 years after Adam leaves employment at the facility

How can you tell whether a trash container is for regular or biohazardous waste?

A biohazardous container has a red bag marked with the universal biohazardous symbol.

A facility's exposure control plan must include which of the following?

A description of how the facility is reducing the risk of exposure

Which of the following demonstrates responsibility?

Admitting to a mistake

What are legal documents that allow people to state what medical treatments they want or do not want in the event that they are unable to make decisions or communicate?

Advance directives

When should gloves be donned if you are wearing additional PPE?

After donning a gown, masks, and eyewear

Which patients should be considered infectious?

All patients should be considered infectious

Which of the following is included in informed consent?

An explanation of the test and permission from the patient

If a patient doesn't speak or understand English, what can be used to help improve the outcome of their treatment?

An interpreter

What should be done after a spill is wiped up with a cloth?

Disinfect the area with a bleach solution.

How is a used sharp disposed of?

Drop the entire sharp into a sharps container.

How long can a single pair of gloves be used?

During care for one patient

What is the responsibility of the Occupational Safety and Health Administration?

Enforce safety and health standards in the workplace

Which of the following is a purpose of HIPAA?

Ensure that a patient's medical information is private

Children in the United States who receive the DTaP series receive equal amounts of the vaccine against tetanus. This is an example of:

Equality

Which of the following is harmful toward achieving cultural competency?

Following your own cultural habits in regards to eye contact and touching.

When should standard precautions be used?

For all patients, regardless of their illness

What is offered to employees who have been determined to be at risk of exposure?

Free Hepatitis B vaccination

Which of the following is considered a civil right?

Freedom of speech

"Sofia is Mexican, and Mexicans often have large families," is an example of a:

Generalization

What types of PPE should be available to employees of a nursing home?

Gloves, masks, eyewear, gowns and CPR shields

What three bloodborne pathogens are health care workers at an increased risk of being exposed to?

HIV, Hepatitis B and Hepatitis C

Which of the following is information that is shared within a protected relationship?

Privileged communication

How should health care workers behave during interactions with patients and co-workers?

Professionally

Which of the following is TRUE of the Residents' Bill of Rights?

Promotes independence and self-determination

What is the purpose of the Centers for Disease Control and Prevention?

Protect people from infectious, occupational, environmental, and terrorist threats

Who must follow the regulations in the Bloodborne Pathogens Standard?

Health care facilities and their employees

Which of the following occurred as a result of the Bloodborne Pathogens Standard?

Health care facilities must create an exposure control plan

Differences in health outcomes that are closely linked with social, economic, and environmental disadvantage are called:

Health disparities

The prevalence of cigarette smoking is 36.8% for adults who only completed 9-11 years of education, as compared to 11.3% for adults with 16 or more years of education (per the Oral Cancer Foundation). This is an example of a:

Health disparity

"Health disparities" is the term most often used in the United States. Worldwide, the term used is:

Health inequities

What is the first step in the problem solving method?

Identify the problem.

Where should a disposable gown be placed after use?

In a biohazardous waste container

As you walk past the nurses' station, you overhear a nurse on the phone with a patient discussing the patient's medication. Which of the following describes your knowledge of the situation according to HIPAA?

Incidental disclosure

When is it acceptable to be dishonest in a health care facility?

It is never acceptable to be dishonest.

Which of the following religions prohibits the use of blood or blood products?

Jehovah's Witness

How should a blood-soaked piece of gauze be disposed of?

Red biohazardous waste bag

What color is used to mark biohazardous waste?

Red or orange

Worker compensation laws do which of the following?

Require employers to insure employees in case they are injured at work

The Omnibus Budget Reconciliation Act (OBRA) included which of the following regulations?

Residents' Bill of Rights

Which of the following is an example of a safer medical device?

Self-sheathing needle

When a customer is dissatisfied and healthcare professionals take responsive action to "recover" the customer, this is referred to as:

Service recovery

Culture is a system of ____________.

Shared attitudes, values, and beliefs of a particular group or society.

Tina was sanitizing a surgical blade when the blade sliced through her glove and cut her finger. Where does this exposure event need to be recorded?

Sharps injury log

How did the Needlestick Safety and Prevention Act affect the Bloodborne Pathogens Standard?

The standard was updated to emphasize safer medical devices and a sharps injury log.

Which of the following is true about face masks?

They cannot be reused.

Religious beliefs can determine health care beliefs

True

Which of the following is NOT part of socioeconomic status?

Upbringing

What is the best way to prevent the spread of infection?

Wash your hands frequently

When should gowns be worn?

When contact with blood or bodily fluid is likely

The ability to understand someone else's feelings is known as ____________.

empathy

Classification of people based on national origin and culture

ethnicity

Individuals who believe in the supremacy of their own ethnic group are called

ethnocentric

Health equity ensures that:

everyone has the same access to healthcare and quality of health.

Individuals who belong to the same cultural group tend to think and act alike.

false

The patient does not have the right to refuse treatment that conflicts with their cultural or religious beliefs.

false

Biases are:

feelings that lead to certain behaviors.

A __________ is a strong feeling or belief about a person or subject that is formed without reviewing facts or information.

prejudice

Classification of people based on physical or biological characteristics.

race

It is important to refrain from using ____________. You should use ____________ instead.

stereotypes, generalizations

When is it acceptable to criticize cultural or religious beliefs in the workplace?

t is never acceptable to criticize cultural or religious differences.

Different races are present in most ethnic groups

true

What is a step you can take to manage meeting time?

Ask for help managing time

Intentionally touching another person without permission is called what?

Battery

What are the four steps to building trust?

Be empathetic, respectful, genuine, and listen actively.

When should health care workers wash their hands?

Before providing care and between patients

When should hands be washed when you will be wearing gloves?

Both before and after wearing gloves

In what way can a health care worker demonstrate commitment?

By staying late to help a co-worker finish a difficult task

Which agency developed standard precautions?

CDC

The strings and elastic bands of masks and eyewear are considered _____?

Clean

Which of the following is the best description of how health care workers should dress?

Clean, well-fitting clothes that are appropriate for specific jobs

Lydia works at a medical facility in which all employees are required to wear white shoes. Lydia does not agree with this rule. What should Lydia do?

Comply with the rule and wear appropriate shoes.

Conflict resolution strategies that use a more positive approach require _____.

Compromise

What should a health care worker do if the solution to a problem requires a task that is outside of the scope of practice?

Consult the supervisor.

The outside of a gown is considered _____?

Contaminated

A set of behaviors, attitudes, and policies of healthcare professionals that enable them to better work with patients from diverse backgrounds and ethnic groups is called:

Cultural competency

Cultural diversity is:

Cultural differences and variety

Language, customs, values, art, and social norms are all societal aspects of:

Culture

Which of the following is not a characteristic of culture?

Culture stays the same

Which of the following is an example of a time management tool?

Daily planner

Janet is moving to work as the office manager at a new healthcare facility in a new town. She would like to know the types of diversity the new facility may encounter so that she can better train her staff. What could she research to get this information?

Demographics

Which of the following personal hygiene products is appropriate for health care workers?

Deodorant

Which of the following is NOT included in the Fair Labor Standards Act?

Dictates employers pay overtime pay for weekend hours.

Which of the following terms means releasing, transferring, or providing access to protected health information?

Disclosure

What are rules of proper conduct among a group of people, such as a profession?

Ethics

Cultural factors, such as nationality, religion, culture, and language, are part of a person's:

Ethnicity

What should a health care worker do if a goal fails to be accomplished?

Evaluate the goal and determine the reason for failure.

If you develop and implement a solution to a problem, but discover your strategy did not work. What should you do next?

Evaluate the results and create a new solution.

Jim is a health care worker who must call Mr. Ortiz with the results of his blood tests. When Jim calls, no one picks up the phone and the answering machine plays. What should Jim do?

Leave a message with the name of the facility he is calling from and a phone number where he can be reached.

Liability can be defined as which of the following?

Legal responsibility for causing harm

Removing language barriers to limited English-speaking populations is the main focus of:

Linguistic competency

Which one of the following overrides the others?

Living will

What is professional negligence called?

Malpractice

Would a company that handles billing and coding for other health care facilities be required to develop an exposure control plan?

No, because no employees are at risk of exposure to blood or bodily fluids.

Which agency developed the Bloodborne Pathogens Standard?

OSHA

At least how often must employees be trained on bloodborne pathogens?

Once a year

Which of the following is a trait that effective leaders demonstrate?

Open-minded

You research the demographics in your local area, and the data shows that 43% of the local population is Hispanic. In order to improve culturally-competent care, you:

Order healthcare brochures in Spanish.

Prejudice related to a person's sexual preference is an example of:

Personal bias

Treating patients differently because of their weight is an example of:

Personal bias

What can you use as a barrier between you and bloodborne pathogens?

Personal protective equipment

What should a health care worker do with bedsheets that are soaked with blood?

Place them in a biohazardous linens bag.

At work, if you create a time management plan to keep track of your daily tasks. Which of the following is an important technique to follow?

Prioritize tasks.

How should health care workers keep their fingernails?

Short and rounded

What is the best way to dispose of confidential information in a health care facility?

Shred it.

A person's economic and social position in relation to others, based on income, education, and occupation is referred to as their:

Socioeconomic status

Which of the following is harmful toward achieving linguistic competency?

Speaking or shouting loudly in English when your patient does not seem to understand you.

"All Americans are overweight because they eat and enjoy fast food," is an example of a:

Stereotype

If an employee declines to be vaccinated for Hepatitis B, which of the following is true?

The employee can receive the vaccination anytime in the future for free

In which case does the employer have just cause to fire an employee?

The employee was caught stealing medications from work.

After an exposure incident, who gives a written opinion of the incident to the facility?

The employee's family doctor

A patient was hemorrhaging and blood splashed in Marc's mouth. Which of the following is NOT true?

The exposure incident will be recorded in the sharps injury log.

Why is the evaluation step an important part of the problem solving method?

To determine whether the solution was successful or if another solution would have worked better

What is the purpose of the exposure determination part of a facility's exposure control plan?

To list all employees or job roles that may be at risk of exposure to blood or bodily fluid

Why is it helpful to write down a goal?

To make it seem real and attainable

The Family and Medical Leave Act allows employees to take unpaid leave for which of the following reasons?

To recover from the birth of a child

What is a case in which a person is harmed because of another person's actions or failure to act called?

Tort

Every individual is prejudiced to some degree.

True