HR mgmt quizzes quizlet

Which of the following statements is true about the role of HRM in strategy formulation?

The HRM function needs to be involved in each component of a firm's strategic management process.

Tamara complains that her male colleagues often make sexist jokes and consider her a less competent worker just because she is a woman. This is an example of

a hostile working environment

Trina works in the HR department at Iceland Inc. and she is responsible for the transactional activities of HRM. Her primary task involves resolving employee queries that are addressed to her through email or telephone. Trina is likely to be

a part of the service center

To eliminate discrimination in the workplace, many organizations have ______ programs to increase minority representation.

affirmative action

At Michael's company, he just has to pay union dues but is not required to join the union. He works where the union is a(n)

agency shop

A _____ is a story of how the firm will create value for customers, and more important, how it will do so profitably.

business model

Martha, an African American woman, and Sophie, a Caucasian woman, both graduated from the same school, cum laude, with an MBA. Saunders, Inc. interviewed both candidates and selected Sophie because she would "fit in better." It sounds as if Martha was a victim of

disparate treatment

________ is concerned with examining the interface between individuals physiological characteristics and the physical work environment.

ergonomics

The _____ branch consists of the President of the US and the many regulatory agencies the president oversees.

executive

Organizations focus on _________ during the equipment stage in a work unit activity analysis.

facilities and systems

in an organization that has a ______, a centralized decision making mechanism helps in the resolution of conflict between subunits.

functional structure

Job analysis aids the performance appraisal process by

identifying the behaviors and results that distinguish effective performance from ineffective performance.

During the strategy ___ phase of the strategic management process, the company follows through on the chosen strategy.

implementation

which of the following is required for teams to be effective?

individual accountability of behavior should be a critical indicator of performance

In which of the following integration levels is a company's HRM functions built right into the strategy formulation and implementation processes?

integrative linkage

KRJ Corporation competes within the publishing industry by focusing on market development, product development, innovation and joint ventures. This is an example of ____ strategy.

internal growth

Beltway Co.., a company that manufactures seatbelts, has facilities in a number of countries. It produces identical products across the globe and attempts to capitalize on lower production and distribution costs in different locations. Beltway Co. is a(n) ________ company.

international

Culture is considered important in HRM in global markets because

it determines the effectiveness of various HRM practices

Which of the following best describes centralization?

it is the degree to which decision-making authority resides at the top of the organizational chart

Which of the following disadvantages is an organization with a functional structure most likely to face?

lack of sensitivity toward subtle differences in products or clients

divisional structures are characterized by:

low levels of centralization

The __________ authorized the federal government to establish and enforce occupational safety and health standards for all places of employment in interstate commerce.

occupational safety and health act (OSHA)

________ entails contracting with an outside vendor to provide a product or service to the firm.

outsourcing

Providing a written justification for why an employee who has performed ineffectively should be disciplined is a part of

performance appraisal

Because of an increase in crimes against women in Hightown, W.C. Waters & Co. has decided to allow its female employees in Hightown to choose not to work the night sifts. This is an example of?

reasonable accomodation

Incorporating field generalists, centers for expertise, and service centers into the HRM organization structure contributes to improved service delivery through

specialization

During which of the following phases of the strategic management process does a strategic planning group use the company's mission and goals, external threats and opportunities, and internal strengths and weaknesses to generate strategic alternatives?

strategy formulation

Which of the following acts prohibits discrimination based on disability in all employment practices such as job applications, promotions, hiring, firing, compensation, and training--in addition to other employment activities such as advertising, recruitment, tenure, layoff, leave, and fringe benefits?

the Americans with Disabilities Act of 1990

Which government commission monitors hiring practices of organizations by analyzing their annual hiring reports?

the Equal Employment Opportunity Commission

Which of the following major legislation regulating equal employment opportunity in the US and applies to organizations with 15 or more employees working 20 or more weeks a year that are involved in interstate commerce?

the Title VII of the Civil Rights Act of 1964

Which of the following is the last step in a typical employee-initiated grievance procedure?

the grievance is appealed to arbitration for a binding decision

Verena, who was raised in Cuba, believes that the larger community is expected to protect people. If she moved to the United States, which of the following would she be likely to disagree with in her new environment?

the individualist culture in the US

The management of an organization is less able to afford a strike when

the organization is capital intensive ??? quizlets said labor intensive

Which of the following is true of teams?

there is a limit to the team's autonomy, improving its efficiency???? IDK may be wrong on this one

Which of the following is true of disparate impact?

there is equitable relief (e.g. back pay)

Booksellers, Inc., an online book retailer, has been the market leader for the last three years. However, a new firm, Texties.com, recently set up its own online store and is eating into Booksellers' market share. In the context of strategic factors, Texties.com represents a(n)

threat

GreenWorks, a company that produces eco-friendly cleaning solvents, recently introduced a new line of floor cleaners. The company wants all of its employees to be familiar with the features of the new product line as well as its restrictions. Which of the following HRM practices will help GreenWorks' employees acquire the knowledge and skills needed to make their eco-friendly cleaning products a success?

training and development

Francoise a CEO, decides to develop strategies that focus on creating long-term capability and adaptability for her firm. She introduces specific tasks for cultural change. Which of the following categories of HRM activities is Francoise focusing on through these tasks?

transformational

Costs that change directly with the number of units produced are known as _______ costs.

variable

________ alignment means that HR practices and processes are aimed at addressing the strategic needs of a business.

vertical