HRM 6603 MIDTERM

For nonserious OSHA violations, a company may be assessed a penalty of up to Blank______ for each incident. Multiple choice question. $20,000 $70,000 $7,000 $1,000

7,000

Which one of the following is generally not true of management by objectives? A) Goals are established by management and assigned to individual employees B) Goals are specific, difficult, and objective in nature C) Individual goals are linked to the company's strategic goals D) Objective managerial feedback is provided to employees throughout the rating period

A) Goals are established by management and assigned to individual employees

Which type of companies tend to use compensation systems devoting a lower percentage of total pay to incentives and a high percentage to benefits? A. Growing companies B. Mature companies C. Startup companies D. Acquired companies

C. startup companies

apple is known for using unique operating system that integrates well with peripheral devices such as iPad and iPhone. what kind of strategy is apple using? a. centralization b. cost leadership c. penetration d. differentiation

D. differentiation

________ focuses. on analyzing existing jobs to gather information for other Human Resources management practices, whereas _______ focuses on redesigning existing jobs to make them more efficient or more motivating to jobholders

Job analysis, job design

what are the 5 generic standards that should be met in any selection process?

Reliability, Validity, Generalizability, Utility, and Legality

What is the objective of the Six Sigma process?

To deliver what customers really want when they want it

When a company is pursuing concentration strategies, appraisals tend to be more Blank______. Multiple choice question. fluid positive behavioral managerial

behavioral

_________ formally lay out the steps an employee can take to appeal a termination decision

due process policies

When an organization tries to formally identify its strengths and weaknesses, it conducts a(n) ______ analysis

internal

What term describes the process of determining what tasks should be grouped into a particular job?

job design

What term describes the process of exporting jobs from developed to less developed countries?

offshoring

Which of the following strategies are the most common ways to eliminate a labor shortage? Multiple select question. outsourcing tasks to outside companies hiring workers on a temporary basis authorizing overtime for current workers altering pay and hours

outsourcing tasks to outside companies hiring workers on a temp basis

Which actions are involved in the HRM dimension of assessment and development of human resources? (Select all that apply.) Multiple select question. preparing employees for future work roles in the company recruiting and selecting employees measuring employee's performance identifying the work interests and goals of employees

preparing employees for future work roles in the company measuring employee's performance identifying the work interests and goals of employees

Which of the following are considered limitations of content validation? (Select all that apply.) Multiple select question. the large role subjective judgment plays the fact that the content involved in the tests cannot be correlated to the content on the job. the assumption that the new hire has to have the knowledge, skills, and abilities being measured at the time of hire the objectivity required of those participating in testing

the large role subjective judgment plays the assumption that the new hire has to have the knowledge, skills, and abilities being measured at the time of hire

What are the major reasons organizations engage in downsizing? (Select all that apply.) Multiple select question. to use less labor because of technological advancements to adapt to a change in workplace location to reduce costs to replace all positions with new hires

use less labor bc of tech advancements; adapt to a change in workplace location; to reduce costs

a ___ shows the proportion of employees in dif job categories at dif times job evaluation diagram task role matrix transitional matrix emploee task diagram

transitional matrix

Which of the following is true about the treatment of sexual orientation and gender identity by Title VII of the Civil Rights Act? Multiple choice question. A federal circuit court has interpreted Title VII's prohibition against sex discrimination to include sexual orientation. Congress amended Title VII in 2017 to include sexual orientation and gender identity as protected categories. Title VII explicitly discusses discrimination based on sexual orientation and gender identity. The U.S. Supreme Court issued a decision that established sexual orientation and gender identity as protected categories under Title VII.

A federal circuit court has interpreted Title VII's prohibition against sex discrimination to include sexual orientation

True or false: As a result of the Sarbanes-Oxley Act, HR executives are being added to companies' boards of directors.

true

hich of the following are raw inputs in a work-unit activity analysis? (Select all that apply.) Multiple select question. capital data information materials human resources

data, information, materials

woman and man both performing the job of executive assistant and both have similar seniority and performance. however female paid 2k less than man. which avt would she most likely sue under?

equal pay

Which of the following is NOT true of peers as a source of performance information? A. Peer ratings are particularly useful when supervisors do not have the opportunity to observe employees b> peers have expert knowledge of job requirements c. peers have been found to provide extremely valid assessments of performance in several different settings d. peer ratings are particularly useful for administrative and strategic decision making

D

During the dot-com craze of the 1990s, which of the following tactics were used by organizations to attract talented employees? Multiple select question. Enacting short-term employment contracts Developing employee value propositions Offering hourly pay rather than stock options Trying to become employers of choice

Developing employee value propositions Trying to become employers of choice

Which of the following are components identified in a work-unit activity analysis? (Select all that apply.) Multiple select question. equipment profit margin compensation systems raw inputs human resources

equipment, raw inputs, human resources

Which statements describe traditional classroom instruction? (Select all that apply.) Multiple select question. It is one of the most time consuming ways to present information. It is one of the least expensive forms of training. It is one of the most expensive forms of training. It is one of the least time consuming ways to present information.

It is one of the least expensive forms of training. It is one of the least time consuming ways to present information.

What is another term for the biological approach to job design? Multiple choice question. o interdependence o ergonomics o scientific management o information processing

ergonomics

Which of the following are contexts over which we typically generalize selection methods? Multiple select question. different jobs different organizations different management styles different samples of people

different jobs different organizations different samples of people

refers to new or inexperienced employees learning through observing peers or managers performing on the job and trying to imitate their behavior

OTJ training (on the job)

_____ linkage often leads to strategic plans that the company cannot successfully implement

One-way

When a graphic rating scale provides rankings at a number of different points, it is known as a(n) Blank______ scale. Multiple choice question. continuous discrete trait measurement objective attribution

discrete

Which of the following actions must be taken when an OSHA compliance officer issues a citation to a company for violating an OSHA regulation? (Select all that apply.) Multiple select question. The company must post an apology with the citation. The company must post the citation in a prominent place. The company may wait to post the citation if it plans to contest it. The company must post the citation near the location of the violation.

The company must post the citation in a prominent place. The company must post the citation near the location of the violation.

Which economic and demographic changes are leading companies to focus more on HR practices? (Select all that apply.) Multiple select question. The creation of new jobs Slow population growth High levels of executive compensation Aging people going out of the workforce

The creation of new jobs Slow population growth Aging people going out of the workforce

Which of the statements are true concerning the outcomes of the Americans with Disabilities Act? (Select all that apply.) Multiple select question. The kinds of cases being filed are not based on the rights that the act was originally intended to protect. About one-half of the complaints filed under the act have been found to be without reasonable cause. As a result of the act, about one-half of people with disabilities in the United States are now employed. The act has resulted in increased litigation.

The kinds of cases being filed are not based on the rights that the act was originally intended to protect. About one-half of the complaints filed under the act have been found to be without reasonable cause. The act has resulted in increased litigation.

in which type of case is most of the debate focusing on the discriminatory consequences rather than the intent to discriminate? disparate impact disparate treatment retaliation reasonable accomodation

disparate impact

firms that seek to scale down their operations are following a ________ strategy

divestment

uses multiple selection methods to rate either applicants or job incumbents on their managerial potential

assessment centers

An approach to performance management that involves focusing on certain traits or characteristics possessed by individuals that are thought to be related to the company's success is known as the ______ approach. Multiple choice question. comparative attribute forced distribution ranking

attribute

What term describes a statement used to communicate company values, how those values affect employees, and how the employee experience reflects those values?

employee value proposition

Which of the following helps companies retain and attract talent by communicating to employees the kind of workplace experience they can expect?

employee value proposition

Which of the following does the value chain help determine? (Select all that apply.) Multiple select question. Which capability needs to be world class Which market segments to compete in Which aspect of the business will create the most customer value Which type of organizational culture to adopt

Which capability needs to be world class Which aspect of the business will create the most customer value

19) Donaldo just went through his performance evaluation. His manager gave him timely and complete feedback about areas needing improvement and training available to help him. Donaldo disagreed with his manager's assessment and decided not to make any changes to his work performance. Donaldo's reaction fits with which criterion of performance measure? Multiple choice question. specificity reliability strategic congruence acceptability

acceptability

Which of the following are important criteria for evaluating a performance management system? (Select all that apply.) Multiple select question. acceptability granularity reliability specificity

acceptability; reliability; specificity

At the Blank______ level of integration, the HRM department has no influence on a company's strategic business planning function

administrative

At which level of integration is the attention of the HRM function focused solely on the day-to-day activities of a firm? Multiple choice question. two-way integrative one-way administrative

administrative

Which of the following are provisions of the Civil Rights Act of 1991? Multiple select question. creating a federal agency to oversee fairness in the workplace allowing complainants to have a jury decide on punitive damages regulating the number of immigrants employed in a given industry prohibiting preferential treatment for minority groups

allowing complainants to have a jury decide on punitive damages prohibiting preferential treatment for minority groups

The acceptability of a performance measure is determined, in part, by the extent to which the employees ______. Multiple choice question.

believe the performance management system is fair

as a manager you want to redesign a job to ensure that incumbents have fewer physical ailments such as backaches and so on. Which job design approach would be most heplful? proctoral motor mechanistic biological motivational

biological

For the HR planning process, how should goals be determined? Multiple choice question. by evaluating current HR practices by evaluating program implementation by analyzing labor supply and demand data by evaluating projections made in the forecasting stage

by analyzing labor supply and demand data

when decisino-making authority resides at the top of the organizational chart as opposed to being distributed throughout lower levels, an organization is mechanistic centralized divisional decentralized

centralized

which of the following acts excplicitly prohibits the granting of preferential treatment to minority groups: civil rights act of 1964 civil rights act of 1991 ADEA ADA

civil rights act of 1991

Which of the following are trending legal issues regarding employment that the HRM function should be aware of? (Select all that apply.)

classification of workers as independent contractors or full-time employees the use of arbitration agreements employment of illegal immigrants

The Sarbanes-Oxley Act of 2002 sets strict rules regarding Blank______.

company actions

When a company seeks to maintain the current skills that exist in the organization by providing training that keeps those skills sharp among organizational members, it engages in a(n) Blank______ strategy. Multiple choice question. external growth concentration internal growth merger

concentration

The process known as ________ validation involves testing individuals presently performing a job and then attempting to establish a correlation between those test scores and existing measures of job performance.

concurrent

When a test includes scenarios that are representative of the types of things a job incumbent might face on the job, the test is considered Blank______. Multiple choice question. anticipative content valid statistically significant too difficult

content valid

_requires employees to understand the entire work process and expects them to acquire new skills, apply them on the job, and share what they have learned with other employees

continuous learning

According to researcher Michael Porter, which of the following are the two most significant generic strategies? Multiple select question. profit cost reduction the HRM function differentiation

cost reduction, differentiation

calculating the ROI for a training program uses ____ which is the process of determining the economic value of a training program cost-benefit analysis income training analysis asset liability analysis profitability analysis

cost-benefit analysis

the general method of establusing the validity of personnel selection by showing substantial correlation between test scores and job performance is called:

criterion related validation

An organization improves its chances of delivering value to customers when its business________ values align with the customer value.

culture

the first component in the strategy forumlation process is: a0 completion of an external analysis b- establishment of corporate goals c- strategic choice d- formulation of a statement of mission

d. formulation of a statement of mission

When an organization examines its operating environment to identify strategic opportunities and threats, it conducts a(n) _________ analysis.

external

_____ consists of examining the organization's operating environment to identify the strategic opportunities and threats

external analysis

True or false: The Civil Rights Acts of 1866 and 1871 are no longer used in legal court cases. True false question.True

false

True or false: The best strategic issue through which HRM can influence the strategic management process is that of "where to compete."

false ("with what will we compete")

True or false: In terms of work-flow analysis, work output refers to physical objects but not intangible services.

false (work output refers to both physical objects and intangible services)

Which of the following characteristics of divisional structures helps them be more creative and able to respond quickly to change? Multiple choice question. o specialized tasks that serve entire organization o task-function focus o attention to efficiency o focus on work-flow

focus on workflow

Which of the following are examples of comparative approaches? (Select all that apply.) Multiple select question. graphic rating scale forced distribution ranking paired comparison

forced distribution ranking paired comparison

the first step in the HR planning process is:

forecasting labor demand and supply

What type of organizational structure is highly centralized and departmentalized? Multiple choice question. profit-oriented divisional work-unit functional

functional

What tool is most commonly used in the attribute approach to performance management? Multiple choice question. Graphic rating scale Mixed-standard scale Ranked distribution Personality measures

graphic rating scale

which attribute approach to performance management is the most frequently used? graphic rating scales mixed standard scales behaviorally anchored rating scales behavior observation scales

graphic rating scales

Which of the following are benefits of using video-based role-play over traditional paper-and-pencil methods? (Select all that apply) Multiple select question. They have higher levels of predictive validity. They are more engaging for applicants. They can be assessed more quickly. They are less expensive to use in the long run.

higher levels of predictive validity; more engaging

the skills and motivation of a company's _____ force determine the need for training and development practices and the effectiveness of the company's compensation reward systems. a) projected b)internal c)external d)secondary

internal

Which of following are potential drawbacks of a divisional structure? Multiple select question. inefficiency self-cannibalization inflexible inability to quickly react to changes in the market

self cannibalization; inefficiency

Which of the following labor-related factors were most significant in making General Motors uncompetitive? (Select all that apply.) Multiple select question. a shortage of skilled workers its health care costs the cost of its legacy workforce an uncompetitive average hourly wage

its healthcare costs, the cost of its legacy workforce

the KSAs and other characteristics that an individual must have to perform the job

job specification

Which of the following are likely aspects of an "internal growth" strategy? (Select all that apply.) Multiple select question. market development determining operating costs innovation joint ventures

joint ventures, innovation, market development

Which of the following activities are performed by HR generalists?

labor relations recruiting benefits administration

Which of the following are common aspects of a "divestment" strategy? (Select all that apply.) Multiple select question. liquidation divestitures retrenchment acquisition

liquidation, divestitures, retrenchment

Ultimately, the choices an organization makes when implementing a strategy are important because they Blank______. Multiple choice question. do away with structural change keep the customer alert make an economic difference define how HRM function operates

make an economic difference

Which actions are involved in the HRM dimension of assessment and development of human resources? (Select all that apply.) Multiple select question. recruiting and selecting employees measuring employee's performance identifying the work interests and goals of employees preparing employees for future work roles in the company

measuring employee's performance identifying the work interests and goals of employees preparing employees for future work roles in the company

giving employees online access to information about HR issues such as training, benefits, and compensation is known as:

self service

Which of the following statements is true about divisional structures for an organization in contrast to functional structures? Multiple choice question. o Divisional structures tend to be less flexible. o Divisional structures can exploit consumer opportunities faster. o Divisional structures have a completely autonomous nature. o Divisional structures tend to be less innovative.

o Divisional structures can exploit consumer opportunities faster.

The most common source of error in the job analysis process results from job descriptions being _____. outdated JDs narrow untested vague elaborate

outdated JDs

The personnel selection measure that is based on how consistent something is over time or over different contexts is called Blank______. Multiple choice question. correlativity generalizability reliability validity

reliability

Which of the following are factors that influence human resources requirements? Multiple select question. retirements lay off the external labor market promotions customer needs for new products or services

retirements promotions customer needs for new products or services

Which steps are taken by a compliance officer as part of the OSHA inspection process? (Select all that apply.) Multiple select question. remains in a designated area of the workplace shows up unannounced interviews employees discusses findings and violations with employer reviews employer records for deaths, injuries, and illnesses

shows up unannounced interviews employees discusses findings and violations with employer reviews employer records for deaths, injuries, and illnesses

Which of the following refers to measuring, analyzing, improving, and controlling processes so that they are brought within narrow quality standards?

six sigma

Which rule uses actual probability distributions to determine if hiring decisions have had adverse impact on minority groups? Multiple choice question. the prima facie rule the bona fide occupational qualification rule the four-fifths rule the standard deviation rule

standard deviation

While profit-making companies set various goals, their overarching goal is most often to maximize Blank______. Multiple choice question. employee efficiency stockholder wealth liquidity employee happiness

stockholder wealth

Job performance management systems that bring out job performance that is in line with the strategies, goals, and culture of the organization is said to have Blank______.

strategic congruence

job performance management systems that bring out job performance that is in line with the strategies, goals, and culture of the organization is said to have ______. Multiple choice question. competency strategic congruence content validity developmental purpos

strategic congruence

What is the term used for the systematic planned strategic effort to attract, retain, develop, and motivate skilled employees and managers?

talent management

which of the following options for avoiding an expected labor shortage has the benefit of being a relatively fast solution with high revocability? turnover technological innovation temporary employees new external hires

temporary employees

According to a survey conducted by the Society for Human Resource Management, the primary activities for HR professionals involved performing Blank______.

the HR Generalist role

Which federal law requires all people who are on unemployment to be registered with a local state employment office? Multiple choice question. The Fair Pay Act Title IX The Social Security Act The Americans with Disabilities Act

the social security act

Which of the following are part of lean thinking? Multiple choice question. reducing worker benefits renting additional work and storage space training workers how to do new things hiring additional employees

training workers how to do new things

The National Labor Relations Board hears disputes between which of the following parties? (Select all that apply.) Multiple select question. foreign governments regulators unions management

unions, management

the degree to which the information provided by selection methods enhances the effectiveness of selecting personnel in organizations refers to the selection method's ___

utility

Company x has offices around the globe its teams are separated by time, geographic distance, culture and/or organizational boundaries. and almost rely exclusively on technology for interaction. its teams are:

virtual teams

In the United States, 46.5 million job openings are projected to occur by 2026. The majority of these openings will be due to which of the following? Multiple select question. an increase in U.S. manufacturing workers switching careers workers retiring from the workforce government efforts to lower the unemployment rate

workers retiring from workforce; workers switching careers

Comparison of the proportion of workers in protected subgroups with the proportion that each subgroup represents in the relevant labor market is called ___. Multiple choice question. pay-for-performance system workforce utilization review furlough underutilization

workforce utilization review