HRM Ch. 6 quiz

Which of the following statements is true of ethics?

They are formed by the societal context in which people and organizations function.

Healthop Inc., an insurance company, has been experiencing a slump in its business and has decided to terminate some of its employees to cut costs. The HR manager of the company communicates the layoff decision to the employees. While doing so, he is polite and respectful of the employees and ensures that the employees know the reasons for the decision to terminate them. This makes the terminated employees feel that the decision is just. The given scenario illustrates _____.

interactional justice

The pressure on management to downsize the workforce comes from stockholders because they believe that

it is a good way to increase profitability

When an organization anticipates an increased need for employees, the traditional approach has been to hire

new permanent employees.

Which of the following statements is true of realistic job previews (RJPs)?

They help ensure that the people on the job are those most likely to be satisfied and thus remain.

Which of the following statements is true of employee assistance programs (EAPs)?

They help in bringing back potentially valuable employees to productive levels.

Identify the act that requires at least 60 days' notice for a facility closure or a mass layoff by an organization

Worker Adjustment and Retraining Notification Act

People's Bank recently acquired Regal Banking Corp. to expand its business and access a larger market. However, the policies of Regal Banking Corp. differ from those of People's Bank. The employees of the two firms are also hostile toward each other due to the perceived threats to their jobs. In the context of the given scenario, this acquisition is most likely to be successful only if:

a new self-identity is created for all employees.

Exceptions to the employment-at-will doctrine are not applicable when:

an employee violates a written company policy

Jacob is a farmer. Last year, Jacob had to cut down the labor force at his farm because of low yield. After getting sufficient rain this year, he expects good yield at least for the first half of the year. As a result, he requires more laborers. In the given scenario, to meet the increased workforce demand, Jacob should most likely hire _____.

contingent workers

Ravi, a new employee at a firm, regularly comes late to office and is laid-back in his attitude toward work. When initiating a progressive disciplinary plan to address this situation, Ravi's supervisor should first:

give Ravi a verbal warning

Dave is a machine operator at a large manufacturing corporation. Dave's supervisor catches him selling narcotics to colleagues during his shift. In this scenario, Dave will most likely be issued a(n) _____.

immediate termination

The basic advantage of employee leasing to an organization is that

it outsources to the leasing firm the processes of recruiting, hiring, training, compensating, and evaluating the leased employees

LuChen, a senior content writer, is dissatisfied with the salary she is paid in her present organization. Although she finds other jobs that match her salary expectations, she does not resign from the job. This is because she is friends with all her colleagues and she loves her workplace. The given scenario most likely exemplifies _____.

job embeddedness

The easiest way to deal with a temporary increase in the demand for employees for a short term is to

offer overtime opportunities to current employees

Which of the following is a job-related factor that may lead to job dissatisfaction?

Comparison of remuneration with peers

Identify a critical dimension of procedural justice that refers to the perception that the rules used to make a decision were applied the same way to everyone involved.

Consistency

Which of the following is a typical disciplinary problem that could lead to immediate termination?

Sleeping on the job

Which of the following is an example of an employee disciplinary problem involving ethics or honesty?

Misha uses readymade content obtained from the Internet for her copywriting assignments.

Which of the following statements is true of part-time workers?

They are regularly expected to work less than 40 hours a week.

Which of the following is a typical disciplinary problem with attendance?

Tardiness

In the context of the progressive disciplinary program of an organization, which of the following is an act by the organization to end the employment relationship?

Termination

Which of the following is the most commonly used measure of job satisfaction?

The job descriptive index

Which of the following statements is true of procedural justice?

Ethicality and information accuracy are two critical dimensions of procedural justice

Which of the following refers to an individual's beliefs about what is right and wrong and what is good and bad?

Ethics

Which of the following options refers to terminating employees whose services are no longer desired?

Involuntary turnover

Which of the following statements is true of positive discipline?

It integrates discipline with performance management

Which of the following statements is true of rightsizing?

It is done by an organization to adjust the number of its employees to fit the changing needs of the business.

Identify a true statement about voluntary turnover

It is important for organizations to manage voluntary turnover for their reputation as good workplaces

In the context of a progressive disciplinary program, which of the following statements is true of a verbal warning?

It is the first step in most progressive disciplinary programs

Which of the following statements is true of job enrichment?

It makes work satisfying and motivating for employees and enhances their productivity

Which of the following is a major cause for voluntary turnover?

Job dissatisfaction

Which of the following statements is true of mergers and acquisitions?

Realistic information during the merger or acquisition process can reduce stress, increase job satisfaction and commitment, and reduce turnover.

Identify a critical dimension of procedural justice that refers to the perception that the opinions of the various groups affected by a decision have been considered in the decision

Representativeness

Herberce Pharma recently received a new export order that needs to be dispatched in a month's time. However, the firm does not have enough workers to complete the order in such a short time. In the given scenario, the easiest way in which Herberce Pharma can deal with this increased demand for employees is by

offering overtime opportunities to current employees

Maria, a content analyst at a company, has a flair for fixing hardware, especially computers. Whenever her company faces technical issues with its servers, Maria pitches in to help the technical team solve the problem. In the given scenario, Maria's action is an example of _____.

organizational citizenship behavior

The contingent workforce of an organization includes the

part-time employees of the organization

In the context of layoffs, procedural justice refers to

perceptions that the process used to determine the outcomes that an employee faces was fair

The manager at Crystalex, a retail store selling furniture and electronic goods, hires extra salespersons on a contract basis for a period of 1 month because of the increased customer traffic in the store owing to the holiday season sale. In the given scenario, to address the need for additional manpower during the sale period, the manager has used _____.

rightsizing

If a firm decides to pursue a merger or acquisition, the human resource (HR) manager of the firm should:

serve as the center of communications.

Katherine and two of her friends work as web designers in a company. Due to economic recession, the company's management conducts an appraisal program and terminates poorly performing employees. As a result, Katherine's friends lose their jobs. This situation upsets Katherine and makes her feel guilty over her retention. In the given scenario, Katherine is most likely experiencing _____.

survivor syndrome

Sportzec Inc., a 50-year-old leading sports magazine, has a strictly hierarchical organizational structure with a high power distance. It acquired Trendist Times, a start-up fashion magazine with a lateral structure and low power distance. A month later, the employees of erstwhile Sportzec Inc. formed a union to protest against the employees of erstwhile Trendist Times, whom they could not get along with. At the same time, a lot of employees who worked for Trendist Times quit their jobs because they could not adapt to the new self-identity that was created for them after the acquisition. In the context of the given scenario, the most critical factor that was not considered during this acquisition was the difference in:

the cultures of the two firms.

It is most appropriate for an organization to hire a large contingent workforce when

the employee demand in the organization increases and decreases with the time of year

In the context of the employment-at-will doctrine, an employee who is discharged from an organization can sue for wrongful termination if:

the termination is based on gender or race.

A disadvantage of hiring individuals from a leasing company is that

these individuals are likely to have less commitment and attachment to the organization than the permanent employees of the organization