HRM Chap 12 Creating a Healthy Work Environment

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What is OSHA's primary goal?

Correcting hazards and maintaining compliance rather than issuing citations or collecting fines

What is the biggest source of stress for employees?

Financial pressures

What order of priority does OSHA inspect?

Imminent danger situations, fatalities, complaints, referrals of hazard info from other federal/state/local, follow ups, planned/programmed investigations

OSHA stands for ?

Occupational Safety & Healthy Administration

Workplace Bullying

a repeated mistreat of another employee through verbal abuse; conduct that is threatening, humiliating, or intimidating; or sabotage that interferes with the other person's work

Dysfunctional Stress

an overload of stress resulting from a situation of under- or over-arousal continuing for too long

Workplace Violence

any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the workplace

Employee Wellness Programs

any initiative designed to increase company performance or employee performance or morale through improved employee health

Occupational Safety & Healthy Administration (OSHA)

created by the Occupational Safety & Health Act to set and enforce protective workplace safety and health standards

Problem- focused Coping Strategies

deal directly with the cause of stress

Ergonomics

designing the work environment to reduce the physical and psychological demands placed on employees

Emotion-focused Coping Strategies

focus on the emotions brought on by the stressor

Functional Stress

manageable levels of stress that generate positive emotions including satisfaction, excitement, and enjoyment

Wellness Incentives

rewards for engaging in healthy behavior or participating in wellness programs

OSHA Standards

rules describing the methods employers must legally follow to protect their workers from hazards

Cumulative Trauma Disorder

skeletal and muscle injuries that occur when the same muscles are used to perform tasks repetitively

Safety Culture

the shared safety attitudes, beliefs, and practices that shape employees' safety behavior


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