HRM Chapter 14—Risk Management and Worker Protection

Common recommendations for U.S. companies with facilities in countries vulnerable to terrorism include all the following EXCEPT a. make protection payments to people with influence in the local underworld. b. use physical barriers such as concrete barricades in front of its buildings. c. use metal detectors on all packages, briefcases, and other items brought into the building.. d. use electronic security devices in offices.

a. make protection payments to people with influence in the local underworld.

All of the following should be included as part of security audit EXCEPT a. identification of mentally-ill employees. b. the capabilities of guards. c. crime in the surrounding neighborhood. d. review of disaster plans.

a. identification of mentally-ill employees.

Typically, HR takes on all the following responsibilities for health, safety and security EXCEPT a. investigating accidents. b. developing safety reporting systems. c. assisting in disaster planning. d. designing employee identification systems.

a. investigating accidents.

All of the following are actions undertaken by employers to reduce the potential costs of workplace risks to employees EXCEPT a. liability waivers by employees in exchange for long-term health insurance. b. internal conflict resolution systems. c. mandatory arbitration of disputes over safety and risk issues. d. Employee Practices Liability Insurance.

a. liability waivers by employees in exchange for long-term health insurance.

With respect to safety committees, an employer may be in violation of the National Labor Relations Act if a. workers are excluded from participation. b. employee participation is compulsory. c. managers compose a majority on the committee. d. the company is not located in a state mandating safety committees.

c. managers compose a majority on the committee.

All of the following workers must be tested for drugs under the U.S. Department of Transportation rules EXCEPT a. a worker on an oil pipeline. b. a tugboat pilot. c. a mechanic for an airline. d. a combine/harvester operator on an Iowa farm.

d. a combine/harvester operator on an Iowa farm.

The vast majority of workplace homicides are committed by a. a person with a personal or domestic relationship with the murder victim. b. a current or past employee. c. a person with a legitimate relationship with the business. d. a person with no legitimate relationship to the business.

d. a person with no legitimate relationship to the business.

Which employee would NOT be classified as disabled under the ADA? a. an alcoholic employee who has dropped out of a 12-step recovery program. b. an employee diagnosed with bipolar disorder. c. a recovering crack addict in a 12-step program. d. an employee with anger-management issues.

d. an employee with anger-management issues.

One in five homicides of women at work a. occur during the commission of a crime such as a robbery. b. are by random killers, such as drive-by shooters. c. are committed by disgruntled co-workers or subordinates. d. are perpetuated by current or former romantic partners.

d. are perpetuated by current or former romantic partners.

Most fitness-for-duty test failures are due to a. fatigue, illness and personal problems. b. illegal drug use. c. alcohol abuse. d. use of legal, prescription drugs.

a. fatigue, illness and personal problems.

What does the ADA require regarding medical-related information? a. It should be maintained separately from all other confidential files, with restricted access and security provisions. b. It is be given to the employee. No copies may be made or kept by the employer. c. It should be used only by the safety committee when deciding what accommodations can be made for the individual employee affected. d. It should be filed with all other confidential information about the employee, with access restricted to a "need-to-know" basis.

a. It should be maintained separately from all other confidential files, with restricted access and security provisions.

Jessica has been a reliable accountant at a local auditing firm for fifteen years. Recently, her performance has decreased and her supervisor has noted a number of signs that may indicate that Jessica is abusing drugs. All of the following signs that the supervisor has noticed are indicators of possible abuse EXCEPT a. Jessica shows obsessive attention to detail, often reworking completed projects. b. Jessica has become argumentative with other employees over minor issues. c. Jessica often appears tired and had been found asleep at her desk. d. Jessica often seems "blue" and "down."

a. Jessica shows obsessive attention to detail, often reworking completed projects.

As an employee assistance program consultant, your client companies who use your substance abuse services most heavily are the companies that employ mostly a. blue-collar, young, single men. b. people over 55 working full or part-time in hourly jobs. c. women between the ages of 18 and 30 in any occupation. d. white-collar men in high-stress jobs.

a. blue-collar, young, single men.

The most appropriate metric for evaluating the financial contribution of an EAP to the organization would be a. calculation of return on investment for each dollar spent on the EAP. b. the average cost of each employee visit to the EAP. c. total cost per employee of the EAP. d. benchmarking the per-employee cost of the company's EAP to the industry standard.

a. calculation of return on investment for each dollar spent on the EAP.

You are the vice president of HR. A supervisor is bringing an employee to your office. The employee, who is ordinarily even-tempered, is agitated about something that has happened in her department, she is shouting and angry. Your company does NOT have a policy for zero tolerance of threatening language. You plan to do all of the following EXCEPT a. call 911. b. notify company security to stand by. c. ask the employee open-ended questions that will allow her to vent. d. calmly acknowledge the employee's concerns and her feelings.

a. call 911.

All of the following industries EXCEPT _____________have serious ergonomic problems for which OSHA has developed guidelines for reducing employee injuries. a. coal mining. b. retail grocery stores c. poultry processors. d. nursing homes.

a. coal mining.

Substance abuse is of concern to employers because of all of the following EXCEPT: a. drug use is immoral. b. substance abuse increases tardiness and absenteeism. c. abusers tend to make more mistakes. d. substance abusers tend to work more slowly.

a. drug use is immoral.

Who provides the funds for workers' compensation? a. employers through insurance premiums b. employees through paycheck deductions c. the federal government through taxes d. state and local government through taxes

a. employers through insurance premiums

Return to Nature Products, Inc., goes well beyond compliance with health regulations to promote mind-body health among its employees. It offers free workshops on topics such as nutrition, exercise, meditation, yoga, and purification of the body of toxins such as nicotine and alcohol. It focuses on supporting employee decisions to make healthy lifestyle changes, including offering only natural and organic foods in its cafeteria and paying for employee memberships to a local gym. The company's health insurance will pay for smoking cessation, alcohol addiction, diet supplements, and weight control programs. Return to Nature is a. engaged in health promotion at the highest level of organizational commitment. b. crossing the line between organizational responsibilities to its employees and invasion of individual privacy. c. focusing on the information and awareness level of health promotion. d. offering a comprehensive employee assistance program (EAP).

a. engaged in health promotion at the highest level of organizational commitment.

The New Madrid fault runs through Memphis and St. Louis. If the fault ruptured causing regional devastation in an area not prepared for major earthquakes, the most urgent HR function for the affected companies would be to a. establish communication with employees. b. secure physical plant and equipment. c. re-establish the organizational chain of command. d. calculate losses for insurance purposes.

a. establish communication with employees.

Obese employees are more expensive for employers than normal-weight employees for all of the following reasons EXCEPT a. obese employees have more accidents in the workplace. b. health insurance costs are higher for obese employees. c. obese employees have higher number of lost work days. d. obese employees are more likely to have chronic health problems such as high blood pressure and diabetes.

a. obese employees have more accidents in the workplace.

With a few high-risk industry and agriculture exceptions, every employer engaged in commerce with ____ employees is covered by OSHA. a. one or more b. 10 or more c. 25 or more d. 50 or more

a. one or more

The purpose of OSHA's lock out/tag out regulations is to a. prevent accidental start-up of defective machinery during repair or adjustment. b. deny access to the workplace by unauthorized individuals. c. ensure that hazardous substances are kept under lock and key when not being used. d. close down a workplace judged unsafe by an OSHA inspector.

a. prevent accidental start-up of defective machinery during repair or adjustment.

The main purpose of effective ____ programs in organizations is to prevent work-related injuries and accidents. a. safety b. job restructuring c. human engineering d. security

a. safety

The recommended written policy on substance abuse a. should prohibit employees coming to work under the influence of alcohol or drugs. b. can only address use of illegal drugs, because alcohol use is a legal personal activity. c. can allow termination only if the use of illegal drugs has negatively affected the employee's work. d. must allow current users of illegal drugs to seek treatment since substance abuse is a disability.

a. should prohibit employees coming to work under the influence of alcohol or drugs.

The three major causes of injury in the workplace include all of the following EXCEPT a. texting. b. overextending. c. falling. d. bodily reaction.

a. texting.

An American employee of a major U.S. government contractor in Argentina has been kidnapped. She is being held for ransom. This firm has been working in Argentina and other hazardous locations for many years. The ransom will probably be paid by a. the firm's insurance company. b. directly by the employer. c. the U.S. government. d. no one. It is the policy of the U.S. government that kidnap ransoms not be paid because it encourages terrorists and criminals to continue the practice of kidnapping for ransom.

a. the firm's insurance company.

Construction workers on a high-rise job site have walked off the job because they say the scaffolding on which they are to work is unsafe. All of the following conditions must be satisfied for this to be a legal walkout, EXCEPT a. the workers are receiving hazardous-duty pay. b. their fear that the scaffolding is dangerous is objectively reasonable. c. the employees have tried to have the dangerous condition corrected by talking with their supervisor and the owner of the company. d. using normal procedures to solve the problem has not worked.

a. the workers are receiving hazardous-duty pay.

An effective safety training system has all the following characteristics EXCEPT a. training managers and their subordinates simultaneously. b. translating safety materials into all employee languages. c. continuously communicating safety information. d. posting safety information in many different media.

a. training managers and their subordinates simultaneously.

Laura, the CEO of an EAP, has been asked to list the most common problems are that her company sees in its practice with organizations. Laura lists all of the following issues EXCEPT a. workplace violence. b. depression and anxiety. c. marital and relationship problems. d. legal difficulties.

a. workplace violence.

Arlene works as a teller for a bank. During an armed robbery, Arlene was injured by flying glass. She needed hospitalization for several days. Under workers' compensation, Arlene can expect all of the following EXCEPT a. payments to replace lost wages. b. 12 weeks of FMLA leave. c. payments to cover medical bills. d. retraining for another position if she has psychological impairment from the episode that makes her unable to work as a teller.

b. 12 weeks of FMLA leave.

Which of the following is FALSE about "company doctors? a. Company doctors are allowed to provide emergency care as well as to screen for chronic illnesses. b. Companies who provide doctors on staff at the workplace are not required to provide health insurance for employees. c. A concern about company doctors is that they will act in the interest of the company, which pays their salaries, rather than of the employees. d. Company doctors reduce the wait between the employee's medical need and being examined by a doctor.

b. Companies who provide doctors on staff at the workplace are not required to provide health insurance for employees.

Morse and Cremona, Inc., has hired a private investigator to follow an employee who has filed a workers' compensation claim for a disabling back injury. What legitimate reason would Morse and Cremona have to consider the expense of the private investigator cost-beneficial? a. The company wants to discredit the employee's claim so that it is not vulnerable to OSHA fines for unsafe workplace conditions. b. False workers' compensation claims increase the company's premiums. c. The employee may intend to sue the company for negligence. d. The employer does not want to pay a valid workers' compensation claim.

b. False workers' compensation claims increase the company's premiums.

____ was passed to "assure as far as possible every working man or woman in the Nation safe and healthful working conditions and to preserve our human resources." a. Worker's compensation legislation b. The Occupational Safety and Health Act c. The Fair Labor Standards Act d. The Americans with Disabilities Act

b. The Occupational Safety and Health Act

Carpal tunnel syndrome would be LEAST likely to affect a. a violinist in a symphony orchestra. b. a police detective. c. a checker at a grocery store. d. the wardrobe seamstress for a theatre company.

b. a police detective.

OSHA representatives who conduct inspections are called a. inspectors general. b. compliance officers. c. safety and health auditors. d. control agents.

b. compliance officers.

All of the following are part of the engineering approach to safety management EXCEPT a. applying ergonomic principles. b. developing and implementing safety policies. c. designing work settings and equipment. d. reviewing equipment.

b. developing and implementing safety policies.

When a disgruntled, tax-protesting engineer flew his airplane in to the IRS building in Austin, Texas, one of the reasons for low loss of life was employees' calm and rapid evacuation of the burning building. This showed the effectiveness of the IRS regional administration's a. violence education. b. disaster training. c. vulnerability assessment. d. security audit.

b. disaster training.

The major contributor(s) to the increase in workers' compensation costs is/are a. the escalation in the number and seriousness of on-the-job accidents. b. higher medical costs and litigation expenses. c. injuries to employees while working in foreign locations. d. employees injured while working at home.

b. higher medical costs and litigation expenses.

Angstrom Implements has been reported to OSHA for exposing employees to chemicals harmful to human lungs. When the OSHA compliance officer reviews Angstrom's file, he sees that the company has never submitted an OSHA Form 300. This indicates that Angstrom a. is in violation of OSHA recordkeeping regulations. b. may not have had a past record of workplace injuries. c. has fewer than 20 employees and is so not required to file OSHA Form 300. d. is exempt from filing OSHA 300 forms because it is in OSHA's labor statistics survey group.

b. may not have had a past record of workplace injuries.

The recommended action for supervisors when first confronting an employee who is suspected of being a substance abuser is a. a probationary period which includes random drug and alcohol testing. b. offering the employee a firm choice between help and discipline. c. automatic referral to an employee assistance program (EAP). d. immediate disciplinary action.

b. offering the employee a firm choice between help and discipline.

The federal Hazard Communication Standard requires that employers who use hazardous chemicals a. limit the amount of time that an employee can work in areas where the chemicals are in use or stored. b. provide material safety data sheets readily accessible to those who work with the chemicals.. c. provide supplemental medical insurance for all employees working with the chemicals. d. allow employees to "opt out" of jobs using these substances and to be transferred to jobs with equivalent pay.

b. provide material safety data sheets readily accessible to those who work with the chemicals..

Under the Americans with Disabilities Act, a. those addicted to legal prescription drugs are not considered disabled. b. recovering substance abusers are considered disabled. c. current illegal drug users are considered disabled. d. addiction to alcohol is not considered a disability.

b. recovering substance abusers are considered disabled.

Eugene, a highly-regarded project manager for a prominent consulting firm, has been working long hours and weekends on a project for a major client in a neighboring city. Eugene had not reported to the office or returned phone calls for three days. He was finally located at a hospital in an alcohol-induced collapse. The HR manager for the consulting firm should a. recommend termination on grounds of job abandonment. b. refer Eugene to the company's employee assistance program. c. recommend disciplinary action short of termination once Eugene has returned from medical leave. d. not take any action because Eugene's condition is considered a disability under ADA.

b. refer Eugene to the company's employee assistance program.

Delia, the HR director for a company that employs a large number of Baby Boomer workers is concerned about rising costs of workplace accidents and injuries, since older people heal more slowly than younger people do. Delia plans to implement all the following safety measures EXCEPT a. correcting ergonomic problems with work stations. b. requiring older workers to take a driving skills test before they can drive company cars.. c. eliminating repetitive stress as much as possible. d. preventing slips and falls in the workplace.

b. requiring older workers to take a driving skills test before they can drive company cars..

Laura, an employee at Extruvent Plastics, has been struck by a forklift driven by Raymond, another employee. The Extruvent safety committee arrives as Laura is being loaded into the ambulance. The first thing the safety committee must do is a. go to the hospital and interview Laura if she is conscious. b. review the scene of the accident. c. interview Raymond and send him for drug testing. d. locate and interview witnesses to the accident.

b. review the scene of the accident.

According to the textbook, people who are self-employed are more likely to be killed while working because a. they are self-supervising and so much more likely to work in an unsafe manner. b. they often work in dangerous industries such as farming. c. OSHA does not regulate self-employed workers. d. most coal miners and oil platform workers are independent contractors and considered self-employed

b. they often work in dangerous industries such as farming.

Top of the Flock Turkey was cited for unsafe working conditions for its line operators twice in the last year. This month OSHA compliance officers have discovered the same violation at the processing plant. Top of the Flock is vulnerable to a/an ____ violation which carries potential jail time for managers. a. Federal contempt b. willful and repeated c. de minimis d. imminent danger

b. willful and repeated

____ is the study and design of the work environment to address the physiological and physical demands on individuals. a. Occupational safety and health b. Environmental design c. Ergonomics d. Industrial physiology

c. Ergonomics

Which of the following statements regarding workplace smoking is FALSE? a. Many smokers quit smoking when workplace smoking bans are implemented. b. Smoking cessation workshops are often offered through health promotion efforts. c. Federal no-smoking regulations will make smoking prohibited in workplaces of more than 10 employees by 2014. d. Smokers complain when smoking bans are instituted,but they adjust within a few weeks.

c. Federal no-smoking regulations will make smoking prohibited in workplaces of more than 10 employees by 2014.

While reviewing safety statistics for the Oceans of Fun Aquarium, the HR manager noticed that the South Seas exhibit staff have had a 20 percent increase in the number of "slip and fall" accidents over the last year. This should trigger a. discipline of the South Seas employees because they have been lax in following safety rules. b. discipline of the South Seas exhibit manager because he has not been properly enforcing safety rules. c. an investigation of the cause(s) of the slip and fall accidents. d. sending employees to a workshop on "preventing slips and falls."

c. an investigation of the cause(s) of the slip and fall accidents.

A fitness-for-duty test is a/an a. test of physical fitness and mental stability. b. specific test for substance abuse. c. attempt to detect impairment of abilities. d. a pre-employment medical examination to check for serious illness or disease.

c. attempt to detect impairment of abilities.

Eric, a security guard at an apartment complex, and the apartment complex manager were making a routine call when they were attacked by two vicious dogs owned by a renter. The manager was badly mauled, and Eric had dog bites and lacerations. A maintenance worker at the apartment complex gave first aid to Eric and the apartment manager before EMS arrived. This is a circumstance where OSHA regulations on ____ would come into force. a. hazardous occupations b. infectious disease control c. bloodborne pathogens d. personal protective equipment

c. bloodborne pathogens

All of the following are ways to measure the effectiveness of safety efforts EXCEPT a. worker's compensation costs per injury/illness. b. percentage of illnesses/injuries per department. c. cost of personal protective equipment per employee. d. incident rate comparisons within the industry.

c. cost of personal protective equipment per employee.

Which of the following jobs/occupations could a person over 16 and under 18 legally perform according to the FLSA? a. driving a shuttle between a parking lot at the state fairgrounds to the fairgrounds entrance. b. killing turkeys at an organic farm c. counter staff in a donut store in a high-crime neighborhood d. working as a roofer on one-story residences.

c. counter staff in a donut store in a high-crime neighborhood

A de minimis OSHA violation a. can carry a jail term of six months. b. involves condition that could impact employee's health or safety, but would probably not cause death or serious harm. c. does not require the OSHA compliance officer to write a citation. d. is a work injury that requires only first aid and does not involve the employee missing more than 60 minutes of work time.

c. does not require the OSHA compliance officer to write a citation.

An employee of a U.S. oil company has become extremely ill while working in an isolated area of Africa. He has been treated with the company's emergency medical kit, but has continued to worsen. Top-quality medical assistance is not available locally, and the location is politically unstable and dangerous. In this case, it is most likely that the company will a. fly in a high-quality physician and medications to treat the employee. b. be unable to help the employee. This is the reason why jobs in risky locations carry hazard pay. c. evacuate the employee to a first-world quality medical facility. d. establish communication with local physicians and direct them in their care of the employee.

c. evacuate the employee to a first-world quality medical facility.

An employer is responsible for a "serious" OSHA violation that could cause death or serious physical harm to an employee a. only if it actively caused the condition. b. only if it knew about the existence of the violation and did not do anything to alleviate the problem. c. if it did not know about the violation, but should have known about it. d. if the condition exists regardless of the employer's causing the problem or being able to know about the problem.

c. if it did not know about the violation, but should have known about it.

As vice president of HR, Matt is proposing to institute an organizational wellness program at Cliffside Sports Products. Matt tells the CEO that research shows that over half of employees take part in different activities in wellness programs. Then Matt makes his key argument which is a. OSHA looks favorably on organizations with wellness programs if they are found in violation of non-serious regulations. b. wellness programs have been shown to reduce the number and severity of accidents in the workplace thus reducing workers' compensation costs. c. in general, cost-benefit analyses support the use of wellness programs. d. the company can raise the health insurance premiums for employees who don't take part in wellness programs.

c. in general, cost-benefit analyses support the use of wellness programs.

A strip mining company in the Western U.S. has accident and fatality rates much higher than its peers in the industry. If you were hired by this company as its HR safety specialist, what would be the first thing you would suspect as the most basic underlying cause of a poor safety record? a. inadequate safety policies, discipline practices and recordkeeping b. poor safety training and communication. c. lack of commitment by top management to safety. d. ineffective safety committees.

c. lack of commitment by top management to safety.

From a business perspective, emphasizing health and safety in the workplace pays off in all the following ways EXCEPT a. lower employee benefits costs. b. higher employee productivity. c. lower employee training costs. d. lower workers' compensation costs.

c. lower employee training costs.

After lunching with his boss, Alex, a graphic designer, fell down several stair steps entering the office building and sprained his ankle. Alex went to the company nurse who wrapped his ankle in elastic bandages. Alex was back at his desk about an hour later. OSHA would categorize this as a/an a. lost-time or disability injury. b. medical care injury. c. minor injury. d. other than serious injury.

c. minor injury.

Florence is a short-order cook at a busy diner-type restaurant. On July 4, she fainted from the heat in the kitchen because the restaurant's air conditioning was broken. Florence revived within a few seconds when her co-workers put a cold cloth on her head. She got up and went right back to work with no ill effects. The employer a. does not have to record this incident because Florence missed no work. b. does not have to record this incident because a cold cloth is not a "medical treatment." c. must record the incident because it would be an illness with loss of consciousness. d. must record the incident because the loss of air conditioning caused unhealthy working conditions.

c. must record the incident because it would be an illness with loss of consciousness.

The ____ approach to safety management focuses on designing jobs, developing and implementing safety policies, and using safety committees. a. engineering b. systems c. organizational d. individual

c. organizational

A damp floor that is not marked by a warning sign is probably a/an ____ OSHA violation. a. serious b. imminent danger c. other than serious d. de minimis

c. other than serious

The Occupational Safety and Health Act states that employers have a general duty to a. obey all rules and regulations developed by the OSHA. b. inform OSHA when there are no rules to apply in a specific situation. c. provide safe and healthy working conditions, even in areas where there are no OSHA standards. d. conform to typical and accepted industry safety practices and standards.

c. provide safe and healthy working conditions, even in areas where there are no OSHA standards.

A computer chip manufacturing company outside of San Francisco is concerned about the impact of an earthquake on its operations and employees. In order to better coordinate disaster and recovery planning activities, the company has created a new HR position, that of a. compliance officer. b. security chief. c. risk management officer. d. governmental agency liaison.

c. risk management officer.

Clark, an HR staff member, is preparing a presentation for staff and managers on the profile of a potentially violent employee. He includes in this profile all of the following EXCEPT a. work is the person's sole major activity. b. the person tends to carry grudges. c. the person has unrealistically high self-esteem. d. the person has experienced a recent humiliation.

c. the person has unrealistically high self-esteem.

Current concerns about pandemic diseases have caused OSHA to issue special guidelines for a. companies with large numbers of expatriate employees in developing countries. b. federal government contractors in the Middle East. c. the poultry production industry. d. the international airlines and cruise ship companies operating in U.S. ports.

c. the poultry production industry.

____ provide(s) counseling and other help in a non-work setting to employees having emotional, physical, or other personal problems. a. An employee wellness program b. Industrial psychologists c. An organizational ombudsman d. Employee assistance programs

d. Employee assistance programs

Which of the following is a recommended approach to the management of workplace violence? a. Do not hire applicants with a history of mental illness.. b. Do not hire applicants who have been arrested for violent crimes. c. Discharge employees who display erratic behavior. d. Establish a violence response team.

d. Establish a violence response team.

Which of the following statements is TRUE? a. Since Hurricane Katrina, most organizations have developed disaster plans. b. The most urgent task for HR after a disaster is to secure access to confidential data. c. OSHA has been unable to issue guidelines for pandemic disease because each disease manifests itself differently and requires different safety measures. d. Fewer than half of companies with disaster plans have tested them.

d. Fewer than half of companies with disaster plans have tested them.

Workplace standards are developed through research by a. OSHRC. b. the FLSA. c. the CDC and the FDA. d. NIOSH.

d. NIOSH.

____ refers to a condition in which the physical well-being of people is protected. ____ refers to protecting employees and organizational facilities. a. Wellness, Risk management b. Health, Security c. Protection, Prevention d. Safety, Security

d. Safety, Security

An OSHA inspector has arrived at the reception desk of Poultry Land Processors and has presented her credentials. The CEO refuses to allow the inspector into the plant. Which of the following statements is TRUE? a. The CEO must allow the inspector to enter because the poultry processing industry has been identified by OSHA as a high-risk industry. b. The CEO has the right to appeal to the regional OSHA office and reschedule the inspection. c. The OSHA inspector must have probable cause to search the premises. d. The OSHA inspector must leave, but she may return with a search warrant.

d. The OSHA inspector must leave, but she may return with a search warrant.

The CEO of a medium-sized insurance company in a medium-sized city in Tennessee is reluctant to authorize the expenditure for a security audit. The CEO maintains that since Tennessee is not subject to hurricanes or earthquakes and there are no obvious terrorist targets nearby, a security audit would be a waste time and money. As the director of HR, you should a. agree with the CEO because of the low probability of security threats. b. point out that OSHA requires security audits for firms with over 1,000 employees. c. indicate that insurance premiums are lower for firms that conduct security audits. d. argue that the company deals with sensitive data subject to unauthorized access.

d. argue that the company deals with sensitive data subject to unauthorized access.

Will is designing a safety program at his parcel delivery company that will demonstrate safe and unsafe methods of lifting heavy packages. He will also have employees practice safe methods of lifting heavy packages. This approach is called a. risk management. b. pre-accident training. c. cultural change. d. behavior-based safety.

d. behavior-based safety.

According to the data presented in the textbook, which of the following workers' compensation covered injuries results in the MOST average days away from work? a. amputation. b. burns. c. concussion. d. carpal tunnel syndrome

d. carpal tunnel syndrome

Indirect costs of accidents in the workplace include all of the following EXCEPT a. work time lost by the injured employee(s). b. cost of training substitute for injured employee(s) c. damage to equipment. d. compensation costs.

d. compensation costs.

The generic term for muscle and skeletal injuries that occur when workers repetitively use the same muscles to perform tasks is a. repetitive trauma syndrome. b. ergonomic strain injuries. c. musculo-skeletal trauma. d. cumulative trauma disorder.

d. cumulative trauma disorder.

Typically, once an OSHA inspector's credentials have been examined and an opening conference has been held with an HR representative, the OSHA inspector's first step will be to a. interview a selection of employees. b. conduct an on-the-spot inspection of the workplace. c. use testing equipment to test the company's compliance with OSHA standards. d. examine the organization's safety records.

d. examine the organization's safety records.

Which of the following is NOT a criticism of OSHA? a. complexity of regulations. b. financial cost of compliance with regulations. c. many employers ignore OSHA regulations. d. excessive number of OSHA inspections disrupt the workplace.

d. excessive number of OSHA inspections disrupt the workplace.

The main determinant of whether employees will use an EAP is a. if the EAP is housed on-site so that it is convenient. b. if the employees are able to take paid work time to visit the EAP. c. if the employees have confidence in the quality of the EAP's staff and medical personnel. d. if employees believe their use of the EAP will be confidential.

d. if employees believe their use of the EAP will be confidential.

As director of HR for a glass manufacturing plant, you have hired a/an ________to help reduce the number of accidents and injuries at your plant. The consultant's approach to safety involves a proper match of people to jobs,employee training in safety methods, fatigue reduction and health awareness. a. time and motion analyst b. industrial engineer c. ergonomist d. industrial psychologist

d. industrial psychologist

A security audit team would make use of all the following individuals EXCEPT a. police officers. b. security consultants. c. computer security experts. d. industrial psychologists.

d. industrial psychologists.

The purpose of a material safety data sheet (MSDS) is to a. track the use of hazardous materials on the job. b. record employee accidents or injuries that result from using hazardous substances. c. collect data for scientific research concerning the long term effects on workers who are exposed to hazardous substances. d. provide employees or rescue workers with antidotes or actions to be taken if exposure to hazardous materials occurs.

d. provide employees or rescue workers with antidotes or actions to be taken if exposure to hazardous materials occurs.

Employers who make accommodations for injured employees through light-duty work may unwittingly a. increase their workers' compensation premiums due to the increased risk of re-injury. b. violate FMLA regulations which require leave time rather than accommodation. c. be held liable for any accidents caused by the injured employee. d. undercut what really are essential job functions, as defined by the ADA.

d. undercut what really are essential job functions, as defined by the ADA.