HSM-290-101: CULINARY/HOSPITALITY INTERN

What are things that your employer can expect of you? Follow safety and health rules Maintain a clean and orderly work area Be punctual and reliable All of the above

All of the above

Which of the following questions would be appropriate to ask the interviewer?

Do you need any more information about my qualifications?

What is the appropriate action to take if you do not receive notice of the hiring decision by the date indicated by the interviewer?

Follow up with a phone call but do not pressure the interviewer.

You will have many job leads. What information should you keep track of for each one?

Job title or description, contact information, and interactions list

In what type of interview would you talk with more than one person at a time?

Panel or board interview

What are things that you can demand of your employer?

Pay for work you have done

During compensation negotiations, you should not discuss your concerns about your personal expenses.

True

To evaluate a job offer properly, consider these factors about the new job: - the salary or wages and the benefits. - if you feel comfortable with the people you met while interviewing. - if you like the job itself. - if the job fits your long-term career goals. - all of the above

all of the above

A typical resume should:

be one to two pages.

If the job is not right for you, the professional way to turn down the offer is:

by contacting the employer by phone, if possible, then following up in writing and thank them for the offer.

If the topic of salary is brought up by the interviewer before you have had a chance to explain your qualifications, you should:

change the subject to talk more about your qualifications.

If you accept a job but have not heard back from other interviews, you should:

contact the other companies and tell them you accepted a job.

Employers typically provide all the equipment needed to do the job on the day that you arrive.

false

Enthusiastically accepting a position without first discussing compensation is a good strategy because you emphasize how much you care about the position and what you can offer the company.​

false

If an application asks permission to contact your current employer, you should answer yes even if your employer does not know you are looking for a new job.

false

If you don't understand something, don't let your manager know. Instead, you can impress her or him by trying to figure out everything on your own.

false

If you get an offer from one company in your email inbox but really want to work for another company, it's best to ignore the first offer for just a few days to give the second company time to get back to you.​

false

If, during your first few weeks on the job, you see a faster way to do your work, you should implement this change immediately. A "portfolio career" is a career made up of a variety of jobs and activities that capitalize on your strengths and let you earn an income.

false

It is best to hang out with people at work who are of similar age, race, and gender so that you can avoid diversity issues on the job.

false

It is more important to focus on learning the job than to spend time getting to know the people in the workplace.

false

Keywords should be used strategically only in the Work Experience section of your resume.

false

Make yourself stand out in interviews by dressing in a manner that draws as much attention as possible.

false

Most interviewers will pay much more attention to what you say than to your body language.

false

Most job roles require the same skills today as will be needed in 10 years, so there is no need to update your skills and knowledge through additional education or training.

false

Once you choose your career field, there is little difference between the jobs in your field.

false

The base wage or salary is the most critical thing to negotiate.

false

To avoid offending your mentor, never ask more than one person to mentor you.

false

Your employer expects you to have the basic knowledge and skills to do the job, so you will not need additional training.

false

A winning resume:

gets you an interview.

A good resume:

highlights your qualifications and skills that are most relevant to the position.​

An effective closing paragraph in a cover letter asks for a(n):

interview

The hidden job market refers to:

jobs that are unadvertised or that must be "created" by the applicant, who then must make an employer aware of a need the applicant could fill.

Which communication form or feature has the most effect during your interview?

nonverbal

In companies that receive numerous applications for every position, resumes are first read by:

resume scanning software.

A mentor is someone inside or outside your organization who can advise and coach you.

true

Even though you are just starting on the job, it is never too early to put money into an IRA or tax plan, especially if it can reduce your income taxes.

true

Even with the normal anxiety caused by starting a new job, you can adjust successfully by maintaining your enthusiasm, eagerness to learn, and positive attitude.

true

If you accept the job and sign the contract, ask about next steps so that you can prepare for your first day on the job.

true

If you have to take a job that is not your first choice, focus on doing your best on the job you accept.

true

To grow in your career, sometimes it is good to take a lateral move rather than always taking higher positions.

true

When given a task at work, it is good to ask for a description of what high-quality results look like.

true

You learned about the company's mission, goals, and values before interviewing. Now that you are on the job, you should take time to understand how your job aligns with these.

true

You should take at least one day to consider an offer of employment after first asking the employer exactly when your decision is needed.​

true

Your inner confidence on the job is reflected in your verbal and nonverbal communication.

true

​Transferable competencies are especially important to job seekers with limited work experience.

true

An organization's code of ethics is:

written guidelines for employees to follow based on the company's specific ethical standards and values

If the application requests information about the desired salary or compensation, you should: list as "negotiable" if possible. state the range listed in the job opening description. ​research average salaries for this job and list the range or, if necessary, the midpoint of the range. ​all of the above

​all of the above

When considering your preferred work environment, it is good to think about the: ​physical environment. ​emotional atmosphere. ​level of challenge the job presents. ​all of the above

​all of the above

When you meet with a Career Network contact, you should: give that person two copies of your resume. be considerate of that person's time. ask for the names of two other contacts. ​all of the above

​all of the above

When you describe your achievements, it is best to:

​describe what you did, how you did it, and the importance of the results to the organization.

One page is the maximum length for a cover letter.

true

Good things to keep track of about people in your Career Network include: contact information, including how to spell their name. how you came to know them (introduction, at a career fair, etc.). notes about your last interaction and plans for your next interaction. all of the above

all of the above

If you mail your Job Application Package to an employer, you can include your cover letter and:​ ​your business card. ​your resume. ​a few samples from your Master Career Portfolio. ​all of the above.

all of the above

An interviewer is most likely to say, "Give me an example of a time you used your time management skills," in a _______________________ interview.

behavioral

Because so many different people will read your resume, you should use general terms instead of specific terms to describe your accomplishments so that everyone can understand it.

false

Eli has a degree related to computer repair, so he should look for jobs only at computer repair companies.

false

The employer may request your permission in writing to run a background check on you. You should not agree because this is an invasion of your privacy.

false

Volunteer work is not a good way to explore your career interests because it is not paid work, so it doesn't count.

false

When you find an ideal job, be sure to use your master cover letter, not a customized cover letter.

false

Your Personal Brand Statement should focus entirely on your related work skills and experiences, not your personal traits.

false

A volunteer position related to your career field can help you build your network of contacts for your future job search.

true

An employer can legally use a job application form to collect information about an applicant's Social Security number and proof of citizenship.​

true

An employment application requires information that is not in your resume, such as information about any misdemeanors and felonies.

true

An interview begins in the waiting area with the receptionist, and perhaps in the parking lot.

true

An interviewer can form a strong opinion of you within the first 30 seconds of meeting you.

true

Character questions are used to determine a candidate's attitudes and motivation.

true

Employers can reject a preprinted application that is not signed.

true

Every time you customize your resume, finalize the print version and use it to create the plain text version.

true

Following up with an organization after submitting an application gives you a chance to demonstrate initiative and increase your name recognition.

true

If you have limited work experience, it's a good idea to describe skills gained through volunteer work and school projects.

true

If you know the names of the human resources manager and the person who will make the hiring decision, send your cover letter and resume to both of them.

true

If your list of skills is long, consider grouping them into categories rather than a long, detailed list.

true

It is a good idea to bring copies of your resume to a Career Network meeting.

true

It is acceptable to deliver your job application package by email, by website, by physical mail, or in person.

true

It is typical to list your work experience and education in reverse chronological order, with the most recent listed first.

true

Many employers require applicants to complete screening tests before an interview is considered.

true

Taking another job while you are waiting for a position to become available can give you valuable work experience, even if it is not similar to your target job.

true

The gatekeeper is an administrative support person, receptionist, or human resources staff person who screens calls and visitors for the person who makes hiring decisions.

true

Use numbers and specific examples of your accomplishments to emphasize the credibility of your achievements.

true

When making a request for an interview, you should emphasize your qualifications before you ask for the interview.

true

You can get an edge by researching the company or industry and using the information to personalize your cover letter.

true

You can use a cover letter with your resume to either prospect for an unadvertised job or to apply for a job.

true

Your Personal Brand Statement is a power-packed statement that summarizes the benefits you offer an employer.

true

Your cover letter should repeat some of the best parts of your resume, especially your Personal Brand Statement.​

true

Which of the following would be good to ask members of your Career Network? Do you know of any job openings? Do you know of anyone who might know of job openings? ​Do you have any suggestions for my job search? ​All of the above

​All of the above

Which statement is NOT true?

​It is best to use the Adobe Acrobat .pdf file format so that no one can change your resume once you send it.

Which of the following is a good formatting option for resumes?

​Use bulleted lists instead of paragraphs.

Which of the following is NOT a good Personal Brand Statement?

​Using innovative thinking and a broad knowledge of world events, I craft strategies for success.

What is a good format for describing your past work and accomplishments?

​WHI

Maia is completing an associate's degree in graphic design. Her job at the copy shop is probably:

​a good way to develop transferable skills.

Which of the following is a transferable competency?

Meet deadlines under pressure

During a stress interview, the interviewer may: ask questions rapidly, not giving the candidate adequate time to answer. criticize remarks made by the candidate. ask irritating questions designed to place the candidate on the defensive. all of the above

all of the above

If you apply online, your Job Application Package might contain an uploaded file of your cover letter and"​ ​a completed online application. ​an uploaded copy of your business card. ​an uploaded file of your resume. ​all of the above

all of the above

A job-specific skill is one that an employer teaches you on the job.

false

Applying through online job boards is the best and easiest way to get a job.

false

In a ____ all candidates are asked similar questions so that the employer can compare candidates more easily.

structured interview

Which is the strongest WHI description of an accomplishment?

"Reduced storage costs by 30% through thorough analysis"

_______________ are accepted standards about what is right or wrong.

Ethics

If your interview went well, there is no need to follow up with the company. The interviewer will contact you first.

False

Which of the following is the best way to write a salutation in a cover letter addressed to Mr. Ravi Patel, Human Resources Manager, ABC Company? Dear Sir: Gentlemen: To Whom It May Concern: All of the above None of the above

None of the above

Which response would be suitable for the "Reason for Leaving" entry in an application's employment history section? Fired for no reason Manager was not competent Quit All of the above None of the above

None of the above

Evaluating your interview includes listing commitments you may have made during the interview and planning a follow-up strategy.

True

Which of the following statements does not provide acceptable advice for a resume?

Use a resume with a minor spelling error if the meaning is obvious. This saves paper and printer ink.

A current job target is:

a job that is ideal for you right now and matches your qualifications and interests at this time.

When describing your work experience, it is good to include all the following except:

a list of your qualifications to do the job.

An effective cover letter: makes an excellent first impression. is well written and attractive. convinces the reader to read the resume. highlights the writer's key qualifications. emphasizes how the writer's qualifications meet the employer's needs. ​all of the above

all of the above

If your Career Network cannot provide the name of the HR contact or the hiring manger, you can: call the employer. Say you are researching careers and want to write to the person who specializes in your area. Request their name. search the company website for contact information. connect with employees, especially on LinkedIn, to ask if they can direct you to the right person.connect with employees, especially on LinkedIn, to ask if they can direct you to the right person. all of the above

all of the above

To uncover the hidden job market and obtain an interview, you must: learn about an employer's history and products. practice describing how your skills could benefit the company. describe how you could provide a useful service for the company. all of the above

all of the above

Well-written job qualifications should: show that you researched the position. reflect your abilities and qualifications. use industry vocabulary. all of the above

all of the above

Which method is a good way to customize your cover letter? Use specialized terminology that those in your industry would understand Show you are a match for the job by using the same position title and words from the job posting Emphasize how you can meet their needs by restating your qualifications related to the top duties listed in the job posting All of the above

all of the above

You will be screened into or out of an interview on the basis of your: resume. job application. cover letter. all of the above

all of the above

If there is a question you do not want to answer, you can:

answer carefully, but truthfully.

An in-demand industry is: a. a type of work that has high expectations and is very demanding of its employees. ​b. an industry that has many job openings. ​c. an industry that has more job openings than graduates or trained people to fill these jobs. d. ​all of the above e. ​both b and c above

both b and c above

If an interviewer says, "Tell me about yourself," you should talk about your:

education, experience, and qualifications related to the job.

When asked an interview question you are not prepared for, you should:

say, "That's a good question; please give me a minute to think about it."

The U.S. Bureau of Labor Statistics reported that 70 percent of all jobs are found ________.

through networking

A good answer in response to the question "What are your strongest skills?" focuses on your 30-Second Commercial and skills related to the job.

true

A master resume is the generic version of your resume that you have worked on to get it as perfect as you can.

true

You should rate job openings to determine how well the jobs fit your needs because:

you may not have time to apply for every job opening, so it is important to know which jobs to focus on.

A Professional Profile includes:

your job target or objective and your Personal Brand Statement.

A ______________________________ is a short speech that highlights your strongest qualities that might be of interest to the person you are talking to.​

​30-Second Commercial

It's a good idea to ask people in your Career Network to provide which of the following?

​A Warm Introduction to get your resume to a prospective employer

Be sure to remember to sign an application where designated: to eliminate a cause for the employer to ignore or delete your resume. because the application is a legal document in which you are swearing that the information about you is true. so that the company doesn't have to go through extra steps to track you down to sign your application. all of the above

​all of the above

Good ways to learn about differences between companies' cultures is: ​talk to people who work for the company now or have worked for the company in the past. ​read what employees say on online social media sites such as Glassdoor.com. ​read the company website, especially the mission, values, and ethics. ​all of the above

​all of the above

When writing your Personal Brand Statement, think about:

​what your friends and family appreciate most about you.