Human Resource management test 1 review

About what percentage of all job openings are now posted online?

70%

A firm's functional strategies identify the broad activities that each ________ will do in order to help the business accomplish its strategic goals.

Department

A ________ presents a manager with desktop graphs and charts that illustrate where the company stands on metrics from the HR scorecard process.

Digital dashboard

A diversification corporate strategy implies that a firm will ________.

Expand by adding new product lines

According to research, each of the following work behaviors is considered important in all jobs EXCEPT _______.

Experience

A conventional job description provides managers with a more comprehensive picture of worker activities than a job requirement matrix, which fails to address how and why workers perform specific job activities.

False

A strategic audit would most likely NOT be used by an HR manager to assess a firm's procedures and practices in regards to employee benefits.

False

A vertical integration strategy means that a firm will expand by adding new product lines.

False

According to the ADA, firms must employ all disabled individuals who apply for positions and provide them with job training when necessary.

False

As baby boomers retire from the workforce, there will be more people entering the labor pool than leaving it

False

Autonomy is the right to make decisions, direct the work of others, and give orders.

False

Consolidation keeps the company's strategy up to date by assessing progress toward strategic goals and taking corrective action as needed.

False

Cost leadership, differentiation, and focus strategies are types of corporate-level strategies

False

Employers most frequently use a bona fide occupation qualification as a defense against charges of intentional discrimination based on gender compared to other protected class types

False

Goals are initiated by the bottom level of an organization according to the hierarchy of goals approach to strategic planning.

False

Job enlargement refers to redesigning jobs in a way that increases responsibility and achievement.

False

Shared service HR teams focus on assisting top management in big picture issues such as developing a firm's long-term strategic plan.

False

Staff managers have staff authority which enables them to issue orders down the chain of command unlike line managers.

False

Strategic human resource management refers to performing basic day-to-day duties that satisfy the needs and demands of both the employees and the employer.

False

The Age Discrimination in Employment Act of 1967 makes it unlawful to discriminate against employees of federal, state, and local agencies who are between 40 and 65 years of age; however, the law does not apply to private businesses.

False

The Age Discrimination in Employment Act prohibits the use of age as a BFOQ for any type of employment

False

The Civil Rights Act of 1991 makes it more difficult for plaintiffs to sue for monetary damages in cases of disparate treatment.

False

To prove sexual harassment, it is necessary to show that the harassment had tangible consequences such as demotion or termination.

False

Under no circumstances may religion be used as a bona fide occupational qualification (BFOQ).

False

All of the following are examples of human resource specialties EXCEPT ________.

Financial advisor

Human resource managers generally exert ________ within the human resources department and ________ outside the human resources department.

Line authority;staff authority

Evidence-based human resource management relies on all of the following types of evidence EXCEPT ________.

Qualitative opinions

In most organizations, human resource managers are categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation.

Staff managers; line managers

All of the following are major areas in which an HR manager assists and advises line managers EXCEPT ________.

Strategic business planning

All of the following are the most common reasons that firms decide to globalize EXCEPT ________.

Supervising quality control methods

A vision statement is broader and more future-oriented than a mission statement.

True

British Petroleum implemented a competency-based skills matrix for its employees. As a result, employee training, appraisals, and rewards relate to the skills and competencies a worker needs to accomplish the goals of the firm.

True

Competency-based job analysis focuses on the knowledge, skills, and behavior of a worker rather than the tasks associated with a particular job.

True

Ethics are the standards someone uses to decide what his or her conduct should be.

True

HR audits typically review a firm's recruiting, testing, and training methods to ensure compliance with government and organization regulations.

True

Human resource managers are generally staff managers

True

Human resource managers assist line managers with recruiting, hiring, and compensation.

True

Mental disabilities, such as depression and anxiety disorders, account for the greatest number of claims brought under the ADA.

True

Staff authority gives a manager the right to advise other managers or employees.

True

The EEOC receives and investigates job discrimination complaints from aggrieved individuals.

True

The evidence used in evidence-based human resource management may come from actual measurements, existing data, or critically evaluated research studies.

True

The planning function of management includes establishing goals and standards and developing forecasts.

True

Title VII of the 1964 Civil Rights Act bars discrimination on the part of most employers, including all public employers or private employers of 15 or more persons.

True

According to Kurt Lewin, in order for organizational change to occur, which stage must occur first?

Unfreezing

A workflow analyst would most likely focus on which of the following?

a single, identifiable work process

all of the following are commonly addressed in an HR audit EXCEPT

accounting expenses

A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called ________.

apprenticeship training

High-performance work organizations are most likely characterized by all of the following EXCEPT ________.

commitment to high production rates

A graphic model that presents a precise overview of the knowledge, skills, and behaviors someone would need to perform a job well is known as a(n) ________.

competency model

A company's ________ strategy identifies how to build and strengthen the business's long-term competitive position in the marketplace.

competitive

A manager uses the information in a job analysis for all of the following EXCEPT ________.

complying with FCC regulations

A company's ________ strategy identifies the portfolio of businesses that comprise a firm and the ways in which these businesses relate to each other.

corporate-level

A firm's functional strategies identify the broad activities that each ________ will do in order to help the business accomplish its strategic goals.

department

Critical human resource tasks during mergers and acquisitions include all the following EXCEPT:

enforcing current rules

According to the ADA, job duties that employees must be able to perform, with or without reasonable accommodation, are called ________.

essential job functions

A diversification corporate strategy implies that a firm will ________.

expand by adding new product lines

A mission statement is a general statement of a company's intended direction that evokes emotional feelings in the organization's members.

false

A process chart provides relevant background information during the job analysis process by indicating job titles and lines of communication.

false

Although applicant tracking systems typically increase overall recruiting costs, the benefits of hiring high-performing employees are worth the investment for most firms.

false

Benchmarking indicates the extent to which a firm's HR practices are helping to accomplish long-term strategic goals.

false

Competencies are observable and measurable behaviors, and organizations are required to define competencies based on quantifiable standards developed by the Department of Labor.

false

Conducting the job analysis is the sole responsibility of the HR specialist.

false

A(n) ________ describes the criteria by which the firm awards promotions.

formal promotion policy

A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.

marketing new products and services

According to Kurt Lewin, all of the following should occur in the moving stage of organizational change EXCEPT ________.

mobilizing commitment

According to the court system, promotions based on subjective assessments ________.

must be supported by objective evidence

All of the following are steps involved in the strategic management process EXCEPT

offshoring low-skill jobs

Human resource strategies are the ________ used to support a firm's strategic goals.

policies and practices

A(n) ________ is used to collect quantifiable data concerning the duties and responsibilities of various jobs.

position analysis questionnaire

A(n) ________ shows the flow of inputs to and outputs from a job being analyzed.

process chart

All of the following are characteristic of a formal promotion process EXCEPT ________.

promotions are based on unpublished requirements

All of the following practices are most likely implemented by companies with high-performance work systems EXCEPT

providing pay increases based on service years

In an effective talent management system, an employee's performance appraisal would initiate training and development opportunities.

true

Organization charts show the division of work throughout the organization, how a job relates to others, and where a job fits in the organization.

true

Quantitative approaches for collecting job analysis data are more appropriate than qualitative approaches when a manager seeks to compare jobs for pay purposes.

true

A company's business-level strategy identifies the ________.

ways to strengthen a firm's long-term competitive position in the marketplace

Between 2012 and 2022 what ethnic group is projected to decrease as a percentage of the workforce?

white