Husr 350 Final Tsong

Which one of the following empowering method describes the behaviors one engages in changing policies or processes so that the change lives beyond the people who created it?

Structuring

According to Hesselbein and Shinseki (2004), which one of the following is not one of the skills essential to leadership?

Verbal (ability to articulate visions and convince others)

Which of the following is the best example of separating the people from the problem?

A student and teacher focus on the question wording during a test review instead of how the material was presented

You step in to a new position with management of a team. You notice the team relies heavily on you to set goals, they never offer new ideas, and they depend on you to make all decisions. It is likely that your predecessor used which style of leadership?

Authoritarian

You meet with your manager for a performance review. The manager previously gave you an objective rubric that they would be using for this review. It is likely that your manager ascribes to ______ leadership.

democratic

Observable aspects of leadership are known as

Behaviors

According to the Army, which one of the following is NOT true regarding leadership?

Competent, confident leaders do not tolerate mistakes

______ focuses on recognizing differences and ______ is concerned with embracing those differences.

Diversity; inclusion

In looking at the inclusion experience, individuals can ask which of the following questions when looking at feeling involved and engaged?

Do I treat others as full participants—as insiders?

Which one of the following is NOT true regarding visions and leadership? According to the textbook?

Each group member must possess a vision as the leader adopts the socialized vision perspective and engages in shared vision activities

Which of the following is NOT true about collaboration and cooperation?

Former presidents George H. W. Bush and Bill Clinton worked together on natural disaster relief projects for Hurricane Katrina and the earthquake in Haiti was a good example of cooperation efforts

Which of the following best exemplifies a conflict of values and beliefs?

ISIS waging war with the Western world

Which of the following is not a trait found to be significant in leadership?

Introversion

Which of the following is NOT true about the process of true understanding (or making meaning), according to the textbook?

It is a very important process, but not a required one in leadership

Why is collaboration the most difficult conflict approaching style to achieve?

It needs shared control and deep effort to be successful

Democratic leadership style is described as having what downside?

It takes more time.

French and Raven (1959) identified five primary sources of power that individuals bring to their relationships with others. These bases of social power are expert power, referent power, legitimate power, coercive power, and reward power. Which power is illustrated in the example below? "An instructor decides to make a grade change when a student asks for a review of a grade on a paper"

Legitimate power

______ is one of the most important ways that a leader can respond to out-group members.

Listening

Which of the following statement is INCORRECT about the "process" component in leadership?

Processes are often accidental

French and Raven (1959) identified five primary sources of power that individuals bring to their relationships with others. These bases of social power are expert power, referent power, legitimate power, coercive power, and reward power. Which power is illustrated in the example below? "A wise senior member in the organization is very highly regarded and her words carries great weight in the group discussions"

Referent power

According to the textbook, which of the following statement is INCORRECT regarding the "purpose" component in the Relational Leadership Model?

The purpose is position-driven, rather than vision-driven

Which of these are examples of inclusion at the leadership level?

The manager gives a disgruntled female staff member time to voice her opinions to the predominantly male staff

Your new manager is highly motivational, gives clear directions and timelines, and is quick to point out inefficiencies. They likely ascribe to ______ leadership philosophy.

Theory X

So-called "Great Man" theories belong to which of the following leadership approaches?

Trait

President John F. Kennedy's inaugural addressed asked the people to "ask not what your country can do for you—ask what you can do for your country." This is an example of ______.

a challenge

Which is NOT an example of conflicts related to issues of esteem?

a daughter being upset with her parents because they will not help pay for her tuition despite having enough in their savings account to do so

A coach or teacher who uses stickers or other forms of public rewards for outstanding performance is displaying which of the following leadership styles?

achievement-oriented

Bonnie is the President of her sorority. Lately, many sororities on campus have been under judicial review for behavior contrary to the university's core values, so most of the students think all sororities are in trouble with the university. Bonnie wants her sorority to be known for high standards of excellence. She expects a lot from the women in her sorority and shows confidence that they can reach these goals. Bonnie is displaying which of the following leadership styles?

achievement-oriented

A business manager needs their subordinates to problem solve in an uncertain and changing environment. That manager might consider which emerging leadership approach?

adaptive leadership

Which of these statements is an example of systemic discrimination?

all of the answers

The underlying premise of emotional intelligence is_________

being sensitive to your own emotions helps you understand your impact on others

In establishing a constructive climate, leaders can give structure to a group by

both communicating the group's goals to the group and identifying the unique ways that each member can contribute to the group

Angela recently revealed a new vision for her organization. At first everyone was on board, but over time it was gotten progressively harder for the members to follow through on their commitments. Yet, Angela knows this is the right move for her organization so she continues to act out her vision. By doing this, Angela is trying to _______.

build credibility with her followers

A coach asking players to show up 15 minutes before practice every day is doing what?

clarifying norms

"Every day when you walk into class, you need to pick up your journal and answer the question written at the front of the class." This is an example of ______.

clear goals

Your manager is in disagreement about how to implement a project with your team. After your disagreement, the manager lets you know they are cutting your budget and diverting the funds to one of her own projects. This is an example of ______ power.

coercive

Students who love attending a particular class, know everyone's name in that class, and are ready and able to offer differing viewpoints on course material likely feel ______ with the group.

cohesiveness

Elizabeth and Kumar were having a conflict regarding their weekend plans and decided to settle it by playing a game of chess. The winner of the game got to take point on the weekend plans. This is an example of which conflict approaching style?

competition

This is Donnie's first semester taking a leadership course. He is always thought of himself as a leader but he is taking this class because he wants to think more critically about leadership as an academic discipline or philosophy. Donnie is displaying a need to develop his _______.

conceptual skills

Erica, a student, makes sure to pay off her credit card bills, is proactive about making her class schedule each semester, and has many friends that share individual interests with her. All of this helps minimize which issue of relational conflict?

control

Juan is running for Student Body President. One of the aspects of his platform is the way parking passes are distributed to students. He believes seniors should be given priority over all other students, with juniors next, then graduate students, with sophomore getting all of the remaining passes. He does not believe freshmen need to have a car, as all freshmen are required to live on campus. As he has spoken to campus organizations, he has repeatedly painted a visual of how much better campus would be under his plan. This is an example of ________.

creating vision

According to the text, what is not a characteristic of determined leaders?

decisiveness

A leader who is willing to assert themselves, be proactive, and can persevere through adversity demonstrates which key trait?

determination

It is the leader's job to adapt ______ to the ______ of each follower.

directions; needs

A manager initiates one-on-one meetings to get to know their subordinates better and dedicates a portion of each meeting to knowing what their employees are like in their personal lives and needs, and what makes them unique. They are exhibiting relationship leadership through ______

employee orientation

Becca is a member of her college's resident student alliance of students who live in the residence halls, and the group has quickly bonded together. Jayme joins the group in the spring semester as a transfer student but finds it difficult to connect with other members of the group as they do not tell her when social gatherings are happening. How is Jayme being formed into an out-group?

exclusion

A new transfer student joins a residential student organization on their new campus. She arrives at their first meeting and sits in the back and does not speak up at the meeting. While some other members notice the new student, no one approaches her or welcomes her to the group. She continues to attend meetings but does not feel she can contribute to the organization due to the makeup of the active members. This is an example of ______

exclusion by the larger group

An employee who is always completing tasks before deadlines and is a dedicated hard worker might have developed strengths in which of the domains of leadership strengths?

executing

A supervisor is selecting recipients of new awards for an end of year celebration. Criteria for the awards are not known to the employees, and it is revealed that the awards all go to employees who are friendly with the supervisor outside of work. When questioned about this, the supervisor blames other employees for not working harder. This is an example of a violation primarily of which of the six factors?

fairness

A manager that recognizes an employee's strengths at editing and organization puts that employee in charge of policy and procedure review for workplace expectations is an example of this component in the inclusion experience:

feeling involved and engaged

Which of the following is NOT an aspect of managing people?

funding a new staff incentive program

As the president of a student club you notice that there is a small group of members who do not feel included or listened to in the planning of your major event. At the next meeting, you plan to give them time on the agenda to share their experience in the clubs with others and get feedback. Which strategy are you employing?

give out-group members a voice and empower them to act

Abby had been promised a raise once she maintained her new sales quota for three quarters in a row. Abby has maintained her sales numbers for five quarters now, but still has not received her raise. Now, Abby's boss has nominated her for a sales award, but Abby does not plan to attend the awards reception. Since she has not gotten her raise, she distrusts the whole system. Abby's boss has failed to ______.

help others get what they expect

Your company was recently sold. The buyers, your new bosses, have new ideas on how everything in the company should be run. They have selected you to articulate their vision to the staff. As you prepare to address the staff as a whole, you make sure to include why these new changes are worth pursuing as a company. This is an example of ______.

highlighting values

Modeling the attitudes, values, and behaviors set for in the vision is an example of how a leader should _____.

implement the vision

Which of the following is NOT one of the five main characteristics of a vision, as defined in the text?

inspiration

In the face of criticism Mother Teresa responded with strong will, and she was a leader who practiced what she preached. Which trait does this most closely align with?

integrity

Michael is facilitating an office issue between Angela and Oscar. Michael strives to find the option that is a win-win for everyone involved. Which principle of negotiation is Michael focusing on?

invent options for mutual gains

While interning with a company for the summer, you feel the climate is stagnant, four employees out of twelve leave during your three months there, and few employees seem to know what's going on or be engaged in their work. The office would appear to operate under which leadership style?

laissez-faire

Leadership skills refer to ______,

learned competencies to influence others

Jordan is the newest hire at a local advertising agency. There is a strict dress code at this firm, which Jordan does not like and feels stifles creativity. But as the newest hire, Jordan desire to feel like part of the team is more important than her personal style, so she says nothing. Jordan is experiencing which of the obstacles mentioned in the text?

low involvement

Successful leaders are able to ask themselves, "How can we ______ conflict and produce ______ change?"

manage; positive

According to the text, which of the following is considered to be an interpersonal leadership skill?

managing conflicts

George is one of six resident assistants for a hall of 350 first-year students. He has been assigned to take care of the monthly hall activity. He effectively created a committee, secured a location and budget, and got all paperwork approved and signed. George's actions demonstrate competence in ______,

managing resources

In valuing engaged and productive followers, a leader should help connect the ______ of their work to their values and impact.

meaning

The goal of path-goal theory is to have

more productive members of the organization

A leader's values are seldom exactly the same as their followers' values. The ethical leader should ______.

negotiate through the differences to find the best outcome for all

In high school, Bobby decided to learn to play guitar. At first, he was all excited about practicing and improving his technique, which he did. But by the time he graduated and went to college, his motivation subsided and he stopped playing all together. In this example, Bobby most likely ______.

no longer saw the value in playing the guitar

Leaders must balance between being ______ and monitoring what is appropriate to disclose in a particular situation.

open and candid

When telling the truth, a leader needs to strike a balance between ______ and ______ to others.

openness; sensitivity

A board of trustees at a university approve a decision to allow parental leave regardless of gender is an example of what system of inclusion?

organizational

What is a common mistake leaders make when it come to their followers?

overlook their strengths

Low involvement requires what kind of leadership?

participative

A workplace environment that recognizes the holidays of different cultures without giving up identities, customs, and traditions might be taking this multicultural approach?

pluralism

A young manager focuses on his subordinates' weaknesses and uses negative language during team meetings. As their supervisor, you might recommend they develop ______.

positive relationships

A key different between the CAPP model and StrengthsFinder & Via Classification is that CAPP is ______.

prescriptive and pragmatic

Kevin and Matt are conducting study abroad interviews for students but disagree on how long to interview, which questions to ask, and in what order to ask questions. Which type of conflict are they experiencing?

procedural conflict

A master glass blower who focuses on his workers' production quality, training, technical skill and development of new and interesting designs is attending to which label of task leadership?

production orientation

Matt likes things to be in order. On every Saturday, Matt goes grocery shopping, does the laundry, and cleans his house, all by 11:00 am. Matt is probably ______.

production oriented and task oriented

An employee of yours consistently offers excellent analysis and is able to quote facts and figures from memory during meetings; and they enjoy this aspect of their work. For this employee, analytical thinking might be considered a ______ in CAPP Strengths

realized strength

Wendy uses a different, condescending tone to talk to certain employees. What is the most likely type of conflict she has with them?

relational

A manager who has particular talents in team building, welcoming new people into the group, supporting direct reports, and keeping and spreading a positive attitude might have developed strengths in which of the domains of leadership strengths?

relationship building

While giving a performance review, your supervisor says 'I hear you saying you feel like you need another challenge, is that right?' This is an example of ______.

restatement

You have taken over a new group of employees who lack motivation. To increase motivation and productivity, you initiate a program that gives bonuses to employees who finish projects ahead of schedule. Which type of power are you using.

reward

Communication style, education, family status, military experience, organization role and level, religion, first language, geographical location, income, work experience, and work style are all considered ______ dimensions of diversity.

secondary

Leadership is about ______ and management is about ______.

seeking constructive change; establishing order

Which of the following is NOT a VIA classification of strength?

self-assurance

Which leadership approach focuses on followers' needs in order to help followers become more autonomous and knowledgeable?

servant leadership

Your boss makes an intentional effort to understand the emotion or mood of the office at all times. Your boss uses that information when assigning team members to specific projects or when communicating with the team as a whole or as individuals. These behaviors are examples of ________.

showing emotional intelligence

Athletic coaches take the knowledge of their players and the ability to create game plans in order to compete with the opposing team. This is an example of ________

strategic planning

A class project you are in never seems to make progress, no one knows what part of the project they are responsible for, and there is no sense of direction. All of you are good friends and feel good working together, but very little gets accomplished. The group needs more ______.

structure

Carlos was just promoted, so he moved from a regional office to Corporate Headquarters. He is excited by his new job duties and has lots of new ideas to help move the organization forward. At his first staff meeting, he discovers that the last person to hold his job did not utilize the knowledge and skills of the staff. Rather, their former supervisor gave them only simple and mundane tasks to complete, while keeping the difficult and complex tasks for themselves. Carlos wants to change the situation, but before he can assign more complex tasks, he first needs to utilize which of the following leadership styles?

supportive

Allison is a manager for a new project and has carefully selected her team of talented and hard working individuals. She quickly orients everyone to the project and identifies why each were selected and what they bring to the team. Together, they are able to complete the project ahead of schedule and with higher quality than anticipated. This is an example of group _______.

synergy

The equation for developing a strength is_______

talent X investment

A coach who forces students to do drills to the point of exhaustion to improve physical performance, but who then caringly listen to personal problems is balancing ______,

task and relationship leadership

Being able to accept failure is a key aspect of _______.

the ability to learn

In this chapter, diversity is defined as ________.

the amount of difference among members of a group or organization

When followers are able to participate in decisions they feel a sense of significance; they feel ______, which allows them to affect the process, to feel alive, to feel influential.

useful

An employee seems to have lost motivation, energy, and drive for their work. From the perspective of the CAPP model, this person is likely expressing_________.

weaknesses and learned behaviors

When would be an appropriate time to use more of a task-oriented leadership style?

your team is immature and confused about the task