IC3 lesson 6

Which of the following is at the heart of a Customer Relationship Management (CRM) application? a. A database. b. An email server. c. An integrated chat feature. d. A trend analysis tool.

a. A database.

Which of the following is a feature found in most cloud accounts? a. Automatic backup. b. Cloud storage space. c. Apps to connect multiple devices to your account. d. All of these are features found in most cloud accounts.

d. All of these are features found in most cloud accounts.

Which of the following are levels of access you can set for files that you share on Google Drive? a. Can delete, Can edit, and Can comment. b. Can edit, Can comment, and Can view. c. Can share, Can edit, and Can view. d. Can copy, Can download, and Can comment.

b. Can edit, Can comment, and Can view.

How can you download content from Google Drive? a. Drag files from Drive into File Explorer. b. Select a file, click More actions, then click Download. c. Create folder called Local in Drive, then move files into the folder; they will be automatically downloaded. d. You can use any of these methods to download files from Google Drive.

b. Select a file, click More actions, then click Download.

Which of the following types of files can you upload to the Pages folder on iCloud Drive? a. CSV and Excel files. b. TXT and Word files. c. Keynote and PowerPoint files. d. You cannot upload documents to iCloud Drive.

b. TXT and Word files.

What are the two major components of a Learning Management System (LMS)? a. A content component and an assessment component. b. An email component and a content component. c. A server component and a user interface component. d. An assessment component and an email component.

c. A server component and a user interface component.

When working in Excel Online, how do you save your changes? a. Click the Save button. b. Press CTRL+S. c. As you work, all your changes are automatically saved. d. You cannot save documents in Excel Online.

c. As you work, all your changes are automatically saved.

Which of the following is true concerning a local Google Drive folder? a. The app for creating a local folder is built into Windows 10. b. You create the folder in File Explorer, then configure it to sync with your My Drive location. c. It is set for automatic synchronization with your My Drive location. d. The app for creating a local folder is built into iOS.

c. It is set for automatic synchronization with your My Drive location.

How do you create a local OneDrive folder on a Windows 10 PC? a. A local OneDrive folder is built in. b. Download and install an app from OneDrive.com. c. Download and install an app from Playstore. d. Create the folder in File Explorer, then configure it to sync with your OneDrive location.

a. A local OneDrive folder is built in.

Which type of app generally provides the most complete feature set? a. Desktop apps. b. Browser apps. c. Tablet apps. d. Smart phone apps.

a. Desktop apps.

12. How can you upload a file to your Dropbox storage location? a. Drag the file into your local Dropbox folder. b. Right-click the file in File Explorer, then click Send to Dropbox. c. Email the file as an attachment to <your name>@dropbox.com. d. You can use any of these methods to upload a file to Dropbox.

a. Drag the file into your local Dropbox folder

How can you configure Gmail notifications on your smart phone? a. Through the Gmail app's settings. b. Through a third-party "handler" app. c. You cannot configure the notifications, but you can turn them off through the mobile operating system. d. Through settings that you access on Google Drive.

a. Through the Gmail app's settings.

Which of the following is an example of cloud computing? a. Using Gmail. b. Using your laptop on an airplane. c. Using Wi-Fi to connect to a network printer. d. All of these are examples of cloud computing.

a. Using Gmail.

Which of the following is a benefit of cloud computing? a. The ability to make a backup copy of your cloud computing software. b. The reliability of locally installed applications. c. Reduced hardware costs. d. This refers to the number of backups the service will create for your data.

c. Reduced hardware costs.

How can you upload content to Google Drive? a. Click New, File upload. b. Click New, Folder upload. c. Drag files into the Drive window. d. You can use any of these methods to upload files to Google Drive.

d. You can use any of these methods to upload files to Google Drive.