IC8
Communication climate is unimportant in online contexts. True False
False
The factors that shape our relationships are universal across the cultures of the world. True False
False
When we disagree with someone, we disconfirm her or him. True False
False
When communicating with a person with a disability, all of the following are generally accepted guidelines EXCEPT: a. try to position yourself at eye level if a person uses a wheelchair or crutches. b. do not lean on a person's wheelchair as this may be an invasion of personal space. c. don't use childish language with people who have no mental disability. d. speak directly to the person. e. provide assistance without asking.
provide assistance without asking.
Which statement does NOT provide good advice for sustaining a confirming climate? a. Respect diversity in relationships. b. Ignore criticisms. c. Affirm and assert yourself. d. Accept and validate others. e. Actively use communication to build confirming climates.
Ignore criticisms.
Ethnocentrism is one form of ________ communication. a. neutral b. certainty c. effective d. strategic e. problem-oriented
certainty
Research indicates that in general the LEAST effective and LEAST satisfying response to the tension generated by relational dialectics is to: a. consider both needs as not being in opposition. b. honor one need and ignore the other. c. meet each need sequentially, first one and then the other. d. bring in a third party, such as a therapist, to help address the tension. e. compromise to meet both needs somewhat but to meet neither need completely.
honor one need and ignore the other.
According to relationships counselors, the most central and continuous tension in the majority of close relationships arises from which of the following dialectical tensions? a. commitment/love b. novelty/predictability c. autonomy/connection d. trust/dependence e. openness/closedness
autonomy/connection
Which of the following is an appropriately worded assertive response? I feel that you are an idiot for thinking that way. You are making me so angry! I get angry when the report isn't to me on time. I know that when we talked your progress at the first of the week that you said it would be finished on time. Did something happen? I am going to have to fire you if this is not on my desk by 8 a.m. in the morning.
I get angry when the report isn't to me on time. I know that when we talked your progress at the first of the week that you said it would be finished on time. Did something happen?
A good first step in responding constructively to criticism is to seek more information. True False
True
Commitment is a decision to remain in a relationship rather than a feeling. True False
True
In interpersonal relationships, it is as important to affirm and accept yourself as to affirm and accept others. True False
True
_______ in interpersonal relationships involves believing in another person's reliability and emotionally relying on that person. a. Commitment b. Love c. Climate d. Trust e. Investment
Trust
"I really know a lot more about this than you do, so you should listen to me." This comment is an example of communication that: a. describes the situation. b. focuses on problem solving. c. claims superiority of the speaker. d. expresses a tentative conclusion. e. demonstrates empathy.
claims superiority of the speaker.
Tabitha wants some time alone because she feels a need to get in touch with herself as an individual. However, her partner wants them to spend as much time together as possible. The tension in this example illustrates the ________ relational dialectic. a. trust/dependence b. openness/closedness c. novelty/predictability d. commitment/love e. autonomy/connection
autonomy/connection
Marge says to Homer, "I don't want to hear it, you cannot change my mind". These statements illustrate: a. spontaneity. b. provisionalism. c. problem orientation. d. description. e. certainty.
certainty.
Chris says he loves Betsy, but he's not sure they have a future together. Chris's feelings toward Betsy indicate he loves her but isn't: a. autonomous. b. trusting. c. committed. d. self-disclosing. e. invested.
committed.
The counterpoint to evaluation is: a. provisionalism. b. problem orientation. c. equality. d. spontaneity. e. description.
description.
The counterpoint to neutrality is: a. problem orientation. b. provisionalism. c. empathy. d. description. e. equality.
empathy.
The strongest level of confirmation is: a. endorsement. b. recognition. c. acknowledgment. d. description. e. evaluation.
endorsement.
The counterpoint to superiority is: a. empathy. b. equality. c. problem orientation. d. provisionalism. e. description.
equality.
Mari and her partner respond to the tension in their relationship by deciding to spend part of the weekend together and part of it engaged in separate activities in order to balance their needs for autonomy and connection. This response to relational dialectics is called: a. neutralization. b. voice. c. reframing. d. neglect. e. separation
neutralization.
The counterpoint to control is: a. description. b. provisionalism. c. spontaneity. d. equality. e. problem orientation.
problem orientation.
Which type of communication involves openness to other points of view? a. provisionalism b. description c. spontaneity d. problem orientation e. equality
provisionalism
The most basic form of confirmation in interpersonal communication is: a. acknowledging what another person feels. b. acknowledging what another person thinks. c. recognizing another person exists. d. accepting what another person feels and thinks as valid. e. agreeing with another person.
recognizing another person exists.
Giving priority to one dialectal need and neglecting the other is known as: a. reciprocal. b. selection. c. aggression. d. separation. e. neutralization.
selection.
Which type of communication is confirming because it feels open, honest, and unpremeditated? a. description b. spontaneity c. equality d. problem orientation e. provisionalism
spontaneity
The counterpoint to strategy is: a. provisionalism. b. problem orientation. c. equality. d. description. e. spontaneity.
spontaneity.
All of the following are forms of confirming communication EXCEPT: a. empathy. b. description. c. equality. d. provisionalism. e. strategy.
strategy.
