IDS 355 Midterm Study Guide
A product-focused process is commonly used to produce: A) high-volume, high-variety products. B) low-volume, high-variety products. C) high-volume, low-variety products. D) low-variety products at either high- or low-volume. E) high-volume products of either high- or low-variety.
C
A long-term movement up or down in a time series is called: A) seasonality. B) trend. C) randomness. D) cycle.
B
The development of specifications for the manufacturing equipment needed to make the product is the responsibility of what function? A) engineering B) marketing C) accounting D) purchasing
A
Which of the following lists is in correct supply chain order? A) first-tier supplier - manufacturer - distributor B) distributor - manufacturer - retailer C) first-tier supplier - second-tier supplier - third-tier supplier D) customer - retailer - distributor
A
Which of the following phrases best describes process focus? A) low volume, high variety B) Finished goods are usually made to a forecast and stored. C) Operators are less broadly skilled. D) high fixed costs, low variable costs E) low inventory
A
The firm's targeted customers, time frames, and performance objectives are identified by their: A) mission statement B) core competencies C) business strategy D) functional strategy
C
Typical inputs to the transformation process include: A) tangible goods. B) satisfied customers. C) intangible needs. D) fulfilled needs.
C
Which of these is a major operations and supply chain structural decision category? A) organization B) planning and control C) capacity D) product and service development
C
Which of these matrix combinations is a correct pairing for quality function deployment? A) customer requirements and process specifications B) product characteristics and process characteristics C) product specifications and process characteristics D) process specifications and product specifications
C
A job shop is an example of a(n): A) repetitive process. B) continuous process. C) line process. D) intermittent process. E) specialized process.
D
A product's life cycle is divided into four stages, which are: A) introduction, growth, saturation, and maturity. B) introduction, growth, stability, and decline. C) introduction, maturity, saturation, and decline. D) introduction, growth, maturity, and decline. E) incubation, growth, maturity, and decline.
D
In most firms, the group that addresses the cost and performance information that companies need to make good business decisions is: A) scientists and engineers. B) marketing. C) consumers. D) accounting
D
Performance dimensions on which customers expect a minimum level of performance are called: A) order winners. B) minimum performers. C) recommended daily allowances. D) order qualifiers.
D
Value analysis takes place: A) when the product is selected and designed. B) during the initial stages of production when something needs to be done to assure product success. C) when the product is first conceived. D) during the production process when it is clear that the new product is a success. E) when the product cost is very low.
D
We have all experienced the endless wait for repair technicians to show up at our house. If the cable company would provide an estimate of "Your installer will arrive at your house between 2 pm and 3 pm on Wednesday," instead of "Your installer will arrive at your house between 8 am and 5 pm on Wednesday," we would be impressed with their service and their: A) performance quality. B) delivery speed. C) delivery reliability. D) delivery window.
D