IFMS 300: Quiz 8

True or false: Leadership is among the highest-weighted criterion for the Malcolm Baldrige National Quality Award.

True

Cascading sponsorship is critical to a change initiative's success because of which of the following?

*it provides a consistent, ongoing message about the importance of the initiative *it provides communication and alignment throughout the organization

Which of the following are the five characteristics of resilient people?

*positive *focused *flexible *organized *proactive

Which of the following are among the broad applications identified in the McKinsey report on the Internet of Things? (select all that apply)

*tracking behavior *enhanced situational awareness *optimized resource consumption

True or false: Leadership can be demonstrated only by those in positions of authority.

False

Which of the following is the key benefit of effective organizational change management strategies?

Help individuals transition to the future state successfully

Builders who are using open-source methods and the latest technology, such as 3D printing are called what?

Makers

Which of the following is a common element of most definitions of leadership?

The ability to influence

What is the term for individuals who legitimize or authorize a change?

change sponsors

Which of the following is not a principle of effective leadership?

competitiveness

Which of the following represents a natural progression of an individual's emotional response to change?

immobilization, denial, depression, acceptance

The "parts" part of the four Ps of managing transitions refers to which of the following?

the roles individuals play in the plan and outcome