Infiniti Dealing with Confidential Information

What is the policy on confidentiality regarding terminated Retailer personnel?

They cannot reveal proprietary information unless and until it has been made public

When is it appropriate to discuss an upcoming national sales promotion with a client?

After the promotion has been publicly introduced

The INFINITI policy on confidentiality applies to ________.

All Retailer personnel

Which of the following are permissible to discuss with a client? Choose all that apply.

An Internet article reviewing the latest QX50 A press release about the new QX60

A service manager would like to send out emails to his clients regarding an upcoming national service promotion. When is he allowed to announce the promotion?

At the same time INFINITI announces the promotion

A sales manager learns of the new specifications for the latest QX50. How does she know if it is permissible to tell a client about them? Choose all that apply.

If the information has been made public If INFINITI gives written permission to discuss the information

If a Dealer Principal learns a manager has revealed the details from a Dealer Advisory Board meeting to a competitor's dealership, what is the appropriate response?

Immediately inform INFINITI of the breach in confidentiality