Information Technology Ch. 2

If you do not have a support contact, what is likely to be the best option for obtaining advice about a problem with an application?

A product support or community form.

What key combination can you use to force the browser to ignore any locally cached files when refreshing a page?

Ctrl+F5

You are setting up a new computer, but it doesn't seem to be working. Should you check anything or contact the manufacturer?

IT would be best to double-check you have connected cables correctly.

You have to open a file located on a network server. What should be your first step?

Open the Network object from Explorer and locate the server hosting the file.

Which of the following terms describes software that provides interfaces between the hardware, application, programs, and the user?

Operating System (OS)

Why might you use the Services snap-in to manage background processes rather than Task Manager?

Task Manager allows you to start and stop services but the Services snap-in also allows you to configure service properties.

Which of the following terms describes a Windows utility the sets tasks to run at a particular time?

Task Scheduler

What two things are configured on a disk to make storage space on the disk available to the Windows OS?

The disk must contain at least one partition, typically allocated a drive letter, and the partition must be formatted with a suitable file system.

What is the registry and how does it distinguish Windows and Linux?

The registry is a database of configuration settings supporting the Windows OS. Linux uses individual text files to store settings.

Which of the following terms describes a process of thinking about possible causes, then eliminating those possible clauses through testing to arrive at the root case?

Theory of Probability Cause

Which of the following terms describes software that allows a single computer (the host) to run multiple "guest" operating systems?

Virtualization Technology

What type of computing device(s) is macOS designed for installation on?

Workstation and laptops

Your computer locks up (freezes) periodically and feels hot to the touch. Could these things be related?

Yes, many lockup problems are caused by overheating.

Which of the following terms describes a Windows process that does not require any sort of user interaction and thus runs in the background (without a window)?

Service

Which of the following terms describes an area on the hand disk allocated to contain pages if memory

Virtual Memory

Which of the following terms describes a type of operating system that requires a user to purchase a license to install and use the OS. the programming code used to design the operating system is often kept server by the developer?

Commercial OS

Which of the following terms describes a windows utility that can be used to format mass storage devices

Disk Management

Which of these statements is true regarding a standard user and their password?

Standard users can change their own password but cannot change anyone else's password.

Which of the following terms describes an environment provided by an embedded OS, which does not allow frequent changes?

Static Environment

Which of the following terms describes a windows utility that allows the user to shut down processes that are not responding?

Task Manager