int busa 6.0 (organizations, cultures and diversity)

is caused by social conformity and pressures on individual members of a group to conform and reach consensus.

Blank 1: Groupthink

Groups in which two or more members represent each of twodistinct cultures are called

Blank 1: bicultural Blank 2: groups

An organizational culture that is characterized by a strong emphasis on hierarchy and orientation to the person is called

Blank 1: family Blank 2: culture

According to Fons Trompenaars, Blank 1 of 3 Blank 2 of 3 Blank 3 of 3 is an organizational culture characterized by strong emphasis on equality in the workplace and orientation to the task.

Blank 1: guided Blank 2: missile Blank 3: culture

According to Fons Trompenaars, the organizational culture characterized by strong emphasis on equality and orientation to the person is called

Blank 1: incubator Blank 2: culture

A(n) Blank 1 of 2 Blank 2 of 2 is one in which there are individuals from three or more different ethnic backgrounds. Listen to the complete question

Blank 1: multicultural Blank 2: group

In its fundamental form, Blank 1 of 2 Blank 2 of 2 refers to shared values and beliefs that enable members to understand their roles and the norms of their organization.

Blank 1: organizational Blank 2: culture

A group in which all members but one have the same background is known as a(n)

Blank 1: token Blank 2: group

Identify the distinguishing features of incubator cultures. (Check all that apply.)

Change is faster and more spontaneous than in other organizational cultures. Employee motivation is highly intrinsic and intense.

Identify the continua along which Fons Trompenaars classified different organizational cultures. (Check all that apply.)

The continuum that assesses an organization's orientation to the person and the task The continuum that differentiates between equity and hierarchy

Identify Geert Hofstede's findings about the relationship between national and organizational cultures in a multinational organization. (Check all that apply.)

The cultural values workers bring to the workplace with them are not easily changed by the organization. The national cultural values of personnel have a major influence on their organizational performance.

Which of the following are significant in establishing the organizational culture of a multinational corporation (MNC)? (Check all that apply.)

The hierarchical system of power that explains the roles of managers and subordinates The common views of employees about the MNC's purpose, destiny, objectives, and their place in them

Identify the features of family culture in an organization. (Check all that apply.)

The management has a paternal relationship with its workers. Employees respect the leaders and look to them for both guidance and approval. It is characterized by traditions, customs, and associations that bind together the personnel.

In the context of group multiculturalism, which of the following is a homogeneous group?

A group of Iranian women that begins a start-up business in the San Francisco Bay Area

In the context of group multiculturalism, identify the group in which members have similar backgrounds and generally perceive, interpret, and evaluate events in similar ways.

A homogeneous group

According to the Diagnosing Organizational Culture for Strategic Application (DOCSA) approach, match the dimensions of organizational culture (in the left column) with their descriptions (in the right column).

Conventional conduct matches Choice, Expertise and standards of the employing organization are prioritized. Expertise and standards of the employing organization are prioritized. Pragmatic conduct matches Choice, Customer demands and expectations are prioritized. Customer demands and expectations are prioritized.

In the context of an international merger or acquisition, arrange the critical steps involved in the integration of organizational cultures as identified by Numeroff and Abrahams. (Place the first step at the top.) Drag

Correct Answer Establishing the purpose, goal, and focus of the merger Creating methods to identify the most important organizational structures and management roles Determining who has authority over the resources required to perform various tasks Identifying all involved parties' expectations and enabling communication between both departments and individuals in the structure Need help? Review these concept resources. Read About the Concept Feedback Next Question Reading

Match the major phases in the international evolution of a firm (in the left column) with their levels of profit margin (in the right column).

Domestic corporations matches Choice, High profit margin High profit margin International corporations matches Choice, Decreasing profit margin Decreasing profit margin Multinational corporations matches Choice, Very low profit margin Very low profit margin Global corporations matches Choice, High but decreasing profit margin High but decreasing profit margin

Match the major phases in the international evolution of a firm (in the left column) with their characteristics (in the right column).

Domestic corporations matches Choice, No exports and zero competition No exports and zero competition International corporations matches Choice, Growing exports and few competitors Growing exports and few competitors Multinational corporations matches Choice, Large or saturated exports and many competitors Large or saturated exports and many competitors Global corporations matches Choice, Imports and exports and significant competition Imports and exports and significant competition

Identify the organizational culture that is characterized by strong emphasis on hierarchy and orientation to the task.

Eiffel Tower culture

Rehan works in a multinational corporation where all jobs are well defined, employees have a clear idea of what they are required to do, and all activities are highly coordinated by the higher management. The relationship between the management and employees is highly formal and efficient. According to Trompenaars's classification of organizational cultures, identify the type of organizational culture exemplified in the given scenario.

Eiffel Tower culture

Match the stages of team development (in the left column) with a manager's focus area for achieving effectiveness in a multicultural group (in the right column).

Entry stage matches Choice, Creating trust and developing unity in the team Creating trust and developing unity in the team Working stage matches Choice, Explaining and analyzing the problem or task that has been assigned to the team Explaining and analyzing the problem or task that has been assigned to the team Action stage matches Choice, Making decisions and implementing them Making decisions and implementing them

Match the stages of team development (in the left column) with descriptions of the levels of difficulty faced by managers in attaining effectiveness from multicultural groups (in the right column).

Entry stage matches Choice, Managers face difficulty as team members are acclimatized to working in different ways. Managers face difficulty as team members are acclimatized to working in different ways. Working stage matches Choice, Managers' task is fairly easy as diverse groups are at their best in handling situations that need innovative approaches. Managers' task is fairly easy as diverse groups are at their best in handling situations that need innovative approaches. Action stage matches Choice, Managers face difficulty as this stage requires the development of consensus among team members. Managers face difficulty as this stage requires the development of consensus among team members.

True or false: A domestic firm's organizational culture and its relationship with its customers or clients are traditionally affected by international cultural diversity.

False

True or false: Andre Laurent's research on the interaction between national and organizational cultures in multinational organizations revealed that cultural differences are more distinct among employees who work for a firm in their country than among employees who are foreign nationals.

False

True or false: When groupthink occurs, team members achieve concurrence through a meticulous process of deliberation.

False

Ceres Inc. is a multinational advertising firm where the higher management is closely involved in the day-to-day operations of the company. Ceres emphasizes respectful relationships between employees and the management, and in turn, the employees look up to the management for guidance and mentorship. According to Trompenaars, identify the organizational culture Ceres Inc. exemplifies.

Family culture

According to Fons Trompenaars, match the organizational cultures (in the left column) with the factors they emphasize based on the continua of equity-hierarchy and person-task orientation (in the right column).

Family culture matches Choice, Hierarchy and personal orientation Hierarchy and personal orientation Eiffel Tower culture matches Choice, Hierarchy and task orientation Hierarchy and task orientation Guided missile culture matches Choice, Equity and task orientation Equity and task orientation Incubator culture matches Choice, Equity and personal orientation Equity and personal orientation

Match the types of corporate cultures identified by Fons Trompenaars (in the left column) with the associated descriptions of criticism and conflict resolution methods (in the right column).

Family culture matches Choice, It adopts the "turn other cheek," "save other's face," and "do not lose power game" attitudes It adopts the "turn other cheek," "save other's face," and "do not lose power game" attitudes Eiffel Tower culture matches Choice, It considers criticism accusation of irrationalism unless there are methods to arbitrate conflicts. It considers criticism accusation of irrationalism unless there are methods to arbitrate conflicts. Guided missile culture matches Choice, It adopts constructive, task-related criticism only and then admits error and corrects fast. It adopts constructive, task-related criticism only and then admits error and corrects fast. Incubator culture matches Choice, It emphasizes the improvement of creative ideas and doesn't negate them. It emphasizes the improvement of creative ideas and doesn't negate them.

Match the types of corporate cultures identified by Fons Trompenaars (in the left column) with the descriptions of their approach toward ways of changing (in the right column).

Family culture matches Choice, It maintains that "Father" changes course. It maintains that "Father" changes course. Eiffel Tower culture matches Choice, It concentrates on changing rules and procedures. It concentrates on changing rules and procedures. Guided missile culture matches Choice, It focuses on shifting aim as the target moves. It focuses on shifting aim as the target moves. Incubator culture matches Choice, It focuses on improvising and attuning. It focuses on improvising and attuning.

According to the findings of Lessem and Neubauer, match the groups of negotiators (in the left column) with their characteristics (in the right column).

French negotiators matches Choice, Employ persuasion through planned and skilled rhetoric Employ persuasion through planned and skilled rhetoric Spanish negotiators matches Choice, Employ persuasion through emotional appeal Employ persuasion through emotional appeal

In the context of Lessem and Neubauer's study on Europe's multiculturalism, match the groups of negotiators (in the left column) with their characteristics (in the right column).

French negotiators matches Choice, They consider a contract a well-reasoned transaction. They consider a contract a well-reasoned transaction. Spanish negotiators matches Choice, They consider a contract a long-lasting relationship. They consider a contract a long-lasting relationship.

Tara is the manager of a group of 20 members. The team members belong to various ethnic groups and are of different nationalities. In order to attain greatest effectiveness from her team, which of the following steps would Tara adopt in managing her team? (Check all that apply.)

Tara would ensure that power is distributed according to each team member's ability to contribute to specific tasks. Tara would help her team recognize and define its overall goal so that members do not have difficulty in agreeing on their purpose and task.

In the context of international cultural diversity, match the types of firms (in the left column) with their characteristics (in the right column).

International firms matches Choice, They depend heavily on expatriate managers to help manage operations; therefore, the cultural diversity focus is from the inside out. They depend heavily on expatriate managers to help manage operations; therefore, the cultural diversity focus is from the inside out. Multinational firms matches Choice, They place less importance on managing cultural differences outside them and more on managing cultural diversity within them. They place less importance on managing cultural differences outside them and more on managing cultural diversity within them. Global firms matches Choice, They have both an internal and an external diversity focus and require employees to develop cross-cultural skills. They have both an internal and an external diversity focus and require employees to develop cross-cultural skills.

Which of the following is a feature of the guided missile culture in an organization?

It highlights orientation to the task.

What are the key advantages of cultural diversity in organizational groups? (Check all that apply.)

It improves relationships with existing and new customers. It inspires the creation of unique solutions and recommendations.

What are the features of guided missile culture? (Check all that apply.)

It is an egalitarian and task-driven organizational culture. Change is quicker in this culture than in family and Eiffel Tower cultures.

Which of the following are true of incubator culture? (Check all that apply.)

It is based on the premise that an organization's role is to aid the development of its employees' self-expression and self-fulfillment. It is based on the existential idea that organizations are secondary to the fulfillment of the individuals within them.

Identify a true statement about Eiffel Tower culture.

It is like a formal hierarchy in that it operates in an impersonal and efficient manner.

According to the research findings of Geert Hofstede, match the dimensions of relationship in a corporate culture (in the left column) with their descriptions (in the right column).

Job-oriented relationship matches Choice, Demands of the job are given more priority than the needs of personnel. Demands of the job are given more priority than the needs of personnel. Person-oriented relationship matches Choice, The needs of an individual are given more importance than those of the job. The needs of an individual are given more importance than those of the job.

Which of the following is true of family culture?

Management looks after employees and attempts to make sure that they are treated well and have continued employment.

According to Fons Trompenaars, what are the characteristics of Eiffel Tower culture? (Check all that apply.)

Managers seldom creates off-the-job relationships with employees because managers believe this could affect their rational judgment. The top management is easily replaceable.

What is the consequence of groupthink?

Participants come to think that those who oppose their views are uninformed or intentionally trying to sabotage their efforts.

What are the major features related to an organization's culture? (Check all that apply.)

Rules that explain expected employee behavior in areas such as productivity, customer relations, and intergroup cooperation Organizational atmosphere as manifested by employee interactions, customer relations, and employee-management relationship Observed behavioral uniformities Central values that the organization supports and encourages in its employees

According to Trompenaars, which of the following organizations is most likely to have a family culture?

Saturn Investments, where long-standing traditions and customs bind together all employees

What are the best practices for managing a culturally diverse group? (Check all that apply.)

Selecting homogeneous groups for routine task types Enabling team members to know and manage cross-cultural differences within the team

True or false: A philosophy expressed in a multinational corporation's beliefs concerning the treatment of employees and customers characterizes its culture.

True

True or false: In the context of an international merger or acquisition, successful integration of cultures is the most preferable paradigm in which to operate.

True

Based on Lessem and Neubauer's portrayal of European management characteristics, match the regions (in the left column) with their corresponding corporate systems (in the right column).

Western Europe matches Choice, Commercial system Commercial system Northern Europe matches Choice, Administrative system Administrative system Eastern Europe matches Choice, Industrial system Industrial system Southern Europe matches Choice, Familial system Familial system

Based on Lessem and Neubauer's portrayal of European management characteristics, match the regions (in the left column) with their corresponding cultural images (in the right column).

Western Europe matches Choice, Theatre Theatre Northern Europe matches Choice, Architecture Architecture Eastern Europe matches Choice, Music Music Southern Europe matches Choice, Dance Dance

Hill View High School's girls' lacrosse team consists of 11 members. The team comprises six students of Asian ancestry and five students of Hispanic ancestry. According to the most common categorization of diverse groups, the girls' lacrosse team in Hill View High School is an example of a _____.

bicultural group

Incubator cultures are often characterized by environments where _____.

employees assume a powerful, emotional commitment to the nature of the work

A significant feature of guided missile culture is that _____.

employees' loyalty toward their jobs or specific projects is greater than their loyalty toward their organization

A best practice that helps a manager ensure the greatest effectiveness in a multicultural group is to _____.

encourage mutual respect among team members

A key advantage of diversity in groups is that _____.

it fosters effective decision making by reducing the pressure of social conformity to reach consensus

Beyond Horizon, a private space research agency, conceptualizes a mission to study the possibility of life on Mars. The team assigned to work on this project consists of four Cuban, three Indian, three Italian, and three Russian researchers. According to the most common categorization of diverse groups, this team exemplifies a _____.

multicultural group

In family culture, a leader is seen as _____.

one who knows what is best for his or her employees

According to Edgar Schein, _____ is a pattern of shared basic assumptions that a group learned as it resolved its problems of external adaptation and internal integration, and that has worked well enough to be deemed valid and, therefore, to be transferred to new members as the correct way to perceive, think, and feel in relation to those problems.

organizational culture

An aspect of organizational functioning that is significant in deciding the organizational culture of a multinational corporation is _____.

the general relationship between employees and the corporation

Sheila, a Latin American, is the lead singer in an alternative rock band. The remaining members of her band share Irish ancestry. According to the most common categorization of diverse groups, Sheila's band exemplifies a _____.

token group