Interpersonal Comm (Past Test's Study)

Studies on ________ show that people spend more time eating, eat less, and rate food more highly in a fine dining situation.

Environmental factors

The counterpoint to superiority is:

Equality

Who were the first to use the term "white" to describe a racial group in the are that is now the US?

Europeans when they colonized the us

Stereotyping and totalizing are essentially the same process

False

The I and ME aspects of self are opposing forces.

False

The majority of our interactions involve I-It communication.

False

The transactional model recognizes that noise is absent throughout interpersonal communication.

False

When we disagree with someone, we disconfirm him or her.

False

According to the perceptual view of emotions, what occurs right before the response?

Interpreted emotion

The theory of linguistic determinism states that:

Language determines what we can perceive and think.

Markio used so much jargon in her presentation that most people in the audience couldn't understand her. This is an example of which kind of noise?

Semantic

Commitment is a decision to remain in a relationship rather than a feeling.

True

______ in interpersonal relationships involves believing in another person's reliability and emotionally relying on that person.

Trust

_______ language tends to be accusatory and abstract.

You

Listening - or trying to listen - takes up at least _____ of most people's time.

1/2

It is estimated that nonverbal communication accounts for what percentage of the total meaning in interpersonal communication?

65-93%

Listening skills need to be modified according to the goals, situations, and people to whom we are listening. Using different listening skills for information and for relationship listening is known as:

Adapting listening appropriately

As soon as Barton finishes speaking, Matt jumps in and says, "Ha! I knew that's what you'd think and I can tear holes in your reasoning." He then proceeds to refute much of what burton said. Matt has engaged in:

Ambushing

Edmund is very attentive and supportive to his son Mylan when he is sober, but when Edmund drinks he often ignores his son and sometimes verbally abuses him. Mylan never knows which way his father will act. If the father is Mylan's primary care giver, Mylan is likely to develop which attachment style?

Anxious-ambivalent

You say to your grandmother that a friend of yours got "lit" at a party. However, your grandmother through your friend caught on fire. The meaning you assigned for the word "lit" and the meaning that your grandmother assigned to the word "lit" reminds us that language can change over time, which illustrates what aspect of symbols?

Arbitrary nature of symbols

Symbols are

Arbitrary, ambiguous, and abstract

According to relationships counselors, the most central and continuous tension in the majority of close relationships arises from which of the following dialectical tensions?

Autonomy/connection

Tabitha wants some time alone because she feels a need to get in touch with herself as an individual. However, her partner wants them to spend as much time together as possible. The tension in this example illustrates the_______.

Autonomy/connection

While listening to the lecture, Carlos begins to think about the things he needs to do after class, but stops himself and consciously focuses himself on the information being processed in the lecture and takes in as much as he can. This is an example of:

Being mindful

Stanton is giving a speech for the first time. He thinks he is doing well, but his audience can tell that he is very insecure and nervous. This example can be categorized into which part of the Johari window?

Blind area

Verbal communication and non-verbal communication are similar in all of the following respects EXCEPT:

Both are perceived as equally believable

Which of the following is NOT a constitutive rule of communication?

Business emails must be answered within 24 hours

Ethnocentrism is one form of ________ communication.

Certainty

Marge says to Homer, "I don't want to hear it, you cannot change my mind." These statements illustrate:

Certainty

Having to wait to see a physician or attorney, even if you have an appointment, conveys the message that the physician's time is more valuable that yours. This is an example of the importance of ________ in non-verbal.

Chronemics

"I really know a lot more about this than you do, so you should listen to me." This comment is an example of communication that:

Claims superiority over the speaker

Devin is surprised when his friend burps and belches after their dinner together. Devin says, "burping and belching is so rude." Devin's perception of his friend's behavior is based on a(n) ________ rule.

Constitutive

In many eastern cultures, silence indicates:

Contempt

"stop bothering me" and "I feel we should work as a team" are examples of:

Counterfeit emotional language

The concept of emotional intelligence was first introduced by:

Daniel Goleman

Management of what we feel inside ourselves is called:

Deep acting

A form of non-listening involves perceiving personal attacks, criticism, or hostility in communication that is not critical or mean-spirited is:

Defensive listening

"you are a very smart girl," Tammy tells her daughter. Tammy's statement is an example of a(n):

Direct definition

Expressing a feeling is always advisable.

False

In our culture, "Memorial Day parades are patriotic, yet sad events" is an example of _____ rule.

Framing

Achieving closeness through doing is best illustrated by which of the following activities?

Going to ball games together

Paralanguage is communicated through all of these EXCEPT:

Hand gestures

Information that we know about ourselves but choose not to reveal to most others is found in which area of the Johari Window?

Hidden

Research indicates that in general the LEAST effective and LEAST satisfying response to the tension generated by relational dialects is to:

Honor one need and ignore the other

Which of the following is a personal construct?

How a friend measures up on the dimension of intelligent-unintelligent

"One day, I won't have to worry about being single. One day, I'll be married." These statements illustrate how symbols allow for:

Hypothetical thought

"When you said my idea was stupid, I felt hurt" is an example of _____ language.

I

Gerda is really upset and feels like throwing a temper tantrum, even though she's twenty years old. Disregarding the social inappropriateness of her behavior, Gerda beats a door and then kicks it in while in a pubic area. In this instance, Gerda's behavior was motivated by which aspect of herself?

I

To take responsibility for your own feelings, rely on ______ language.

I

Jenna is walking in a mall and a homeless person approaches her and asks for money. Jenna keeps walking without speaking to or looking at the person. The relationship between Jenna and the homeless person is:

I-it

All of the following are part of the process of human perception EXCEPT:

Imagination

Corey thinks that people who are outgoing are also friendly, confident, and fun. Corey's assumption that outgoing people are also friendly, confident, and fun is an example of _____ at work

Implicit personality theory

According to Mead, because of the _______, we can set goals for becoming the person we want to be.

Me

Laurence is having trouble listening effectively in his advanced philosophy course. Usually he listens well in class, but the professor in this case presents such complicated ideas that Laurence has difficulty following and retaining the lectures. Lawrence is experiencing a listening obstacle known as:

Message complexity

Assuming that we understand what another person thinks, feels, or perceives is known as:

Mind reading

Manjeet notices that she is the only person who has not spoken in group conversation. She reminds herself to be involved and to show she's interested in the group's talk, so she speaks up. Her noticing and changing of communication situation is an example of:

Monitoring

Mari and her partner respond to the tension in their relationship be deciding to spend part of their weekend together and part of it engaged in separate activities in order to balance their needs for autonomy and connection. This response to relational dialects is called:

Neutralization

The term _______, also called the looking-glass self, refers to our perception of another's view of us.

Reflected appraisal

The _______ view of emotions is called the appraisal theory.

Perceptual

Evaluating a person as kind or unkind, intelligent or unintelligent, etc. involves using:

Personal constructs

Morgan is a teacher and wants to make sure that her students respect one another. She has a rule that if a student wants to talk then the student must raise his/her hand before speaking. This rule helps to:

Regulate interaction

The counterpoint for control is:

Problem orientation

My boss Susan is a great supervisor because she listens to her employee's concerns and ideas. Susan is an example of a(n):

Prototype

Which type of communication involves openness to other points of view?

Provisionalism

Substantial research shows that women and minorities take up less space than white men in Western society. This is related to which aspect of nonverbal communication?

Proxemics

Miguel tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of _____ noise.

Psychological

According to the process of human perception, the selection process includes all of the following EXCEPT:

Rational judgement

The most basic form of confirmation in interpersonal communication is:

Recognizing another person exists

Some couples have a rule that prohibits the adults from arguing in front of their children. This requirement is a(n) ________ rule.

Regulative

Assuming an attentive posture, holding eye contact, and nodding to show that you understand what another person is saying are non-verbal behaviors that convey which dimension of relational-level meanings?

Responsiveness

After performing a comprehensive job search, job seekers put together a resume, write a cover letter, and then go on job interviews. This situation best exemplifies:

Scripts

Nikki believes that she is loveable and that people are loving and can be trusted. Nikki has a(n) ______ attachment style.

Secure

Linnea's parents praise her for earning high marks in her first year of college. Linnea's parents are addressing her ______ needs.

Self-esteem

Jenna believes that she doesn't have an aptitude for statistics, so she doesn't put much effort into her statistics class. She performs poorly in the class, supporting her initial belief. This is an example of a(n):

Self-fulfilling prophecy

Janet says, "I didn't get a job offer because the interviewer was biased and it was a nasty day; it had nothing to do with my qualifications." This is an example of:

Self-serving bias

Irene observes that on the most-recent test in her engineering class, only two students out of 60 earned higher scores than she did. She concludes that she is smarter than most of the others in class, at least in the subject of engineering. This is an example of a(n):

Social comparison

A common form of expressing feelings INNEFFECTIVELY is:

Speaking in generalities

The counterpoint to strategy is:

Spontaneity

What involves controlling the outward expression of emotion?

Surface acting

Edwina feels a knot in her stomach when she received a low grade on her exam. She noticed the knot and identified it anxiety. This situation illustrates:

The cognitive labeling of emotions

According to research discussed in chapter 1, for intimates, talking about a vision of shared future is

The most powerful tie that links people

We are most likely to engage in emotion work when we

Think what we are feeling is inappropriate

When we respond to a person as if one label totally represents who that person is, we are:

Totalizing

The _____ model of interpersonal communication is most accurate because it emphasizes the multiple roles that people take during the communication process.

Transactional

It is impossible to avoid communicating when we are with others.

True

All of these statements provide good advice for improving nonverbal communication EXCEPT:

Try to interpret a person's nonverbal communication independent of culture or setting

Which statement provides good advice for listening supportively to someone who is sharing emotions?

Use paraphrasing to show that you understand how the other person feels

While listening to her friend Bill, Judy occasionally says, "tell me more" or "that's interesting, go on" Judy is:

Using minimal encouragers

An example of physiological noise is:

fatigue

Chelsea does not enjoy the speaker's topic, but her goal is to gather and evaluate the information being presented so she can write a report on the presentation. This is an example of:

listening for information.

What is a mnemonic?

A memory aid

Raul came in the US from Mexico three months ago and he is still having trouble understanding Americans' tendency to rush all the time. He is also surprised when his teachers are irritated if he joins class awhile after class has started. Raul's confusion about American pace of life is based on which aspect of non-verbal behavior?

Chronemics

Individuals who are more______ are better able to integrate new information about others and situations.

Cognitively complex

According to the book, all of the following are guidelines for interpersonal communication competence except:

Encourage your own imagination

The wife nags at her husband because he constantly withdraws from her. The husband withdraws, because he feels that his wife is nagging all the time. The difference between how the husband and wife see their communication behaviors is due to differences in:

Punctuation

According to John Gottman, the "magic ratio" for a happy relationship is to have at least 5 pleasant interactions for every 1 unpleasant interaction.

True

Poor listening is a leading reason that some people don't advance in their career.

True

The five symbolic abilities described in your textbook are.

definition, evaluation, organization, hypothetical thought, self-reflection