Interpersonal Communication Midterm

Who are significant others?

People whose evaluations are meaningful to us

Both mediated interpersonal and masspersonal communication are about you. In other words they both involve ______.

Personal content

A headache that hampers your ability to listen actively to another constitutes which kind of noise?

Physiological

Explaining to an Amazon customer service representative why you should be refunded for the coffee table you bought online addresses which type of needs?

Practical

After overhearing one person say to another, "I think we should break up," you expect a serious conversation to follow but instead, they laugh and chat happily of other things . Clearly, this couple shares cues and experiences that shape their interpretation of what was said. In other words, they have their own ____ rules.

Pragmatic

Throughout history which factor has remained a powerful predictor of relationship formation and maintenance?

Proximity

Changing privacy settings on your profiles , customizing who can see certain updates , and deleting unwanted information about yourself is a form of

Reputation managment

In the classroom, people barely notice Isaac's wheelchair. They are too busy trying to keep up with his quick wit and expert debating skills. But when he is in public, people often focus on his chair. Which concept does this illustrate?

Salience

Politeness involves communicating in ways that __________ for both senders and receivers.

Save face

You receive a C on your analysis of Hamlet . You believe you deserved a much higher grade because you spent hours writing the essay and made a number of good points. This situation is challenging because the communicators do not share

Second order realities

At a restaurant where a crowd is enjoying happy hour , you focus on your friend , filtering out all the other noise . This occurs in which stage of the perception process ?

Selection

While ______ involves focuses on only topics of interest, insulated listening involves tuning out unpleasant topics.

Selective listening

What do scholars call the relatively stable set of perceptions you hold of yourself ?

Self concept

After seeing the latest fashion trends on Instagram models, you immediately decide that you need to lose 15 pounds by summer. These feelings are likely a result of which phenomenon?

Social comparison

Cultural membership contributes to every person's membership in groups . the part of the self-concept that is based on

Social identity

Which skills do business leaders rate as the most important for college graduates to possess?

Spoken and written communication

Surveyed students said they typically _____ friends, _____ family members, and _____ instructors.

Text, phone, email

Your online dating profile is fantastic, far more favorable than even a friend would create for you. This unrealistically positive self-appraisal illustrates which characteristic of the self-concept?

The self concept is subjective

When you receive a B on a midterm , you question the validity of the exam because you are an A student Your reaction illustrates which quality about the self -concept .

The self concept resists change

Which of the following is NOT a requirement for self - disclosure ?

The sender must convey personal information never shared before

Which is an example of mediated communication and social media?

Tweeting

" When you abruptly hung up on me, I was furious . What were you feeling ?" Which component is needed to complete this perception check ?

Two possible interpretations of the behavior

" I'm sorry " can mean different things to a Japanese and an American speaker due to cultural differences in

Verbal codes

At school, he was teased for being a carrot top, but as an adult, significant others complimented Liam on the striking color of his hair, and he began to consider it one of his more attractive features. What does this illustrate about the self-concept?

While some features of the self are immediately apparent, the significance we attach to them depends greatly on the opinions of others

Which listening response is the least helpful?

Your brother didn't call on your birthday, but it's only one day of the year. Let it go.

Whereas hearing is a physiological process , attending is a psychological one that is part of the _____ stage of perception.

selection

To increase the clarity of a statement, you should consider replacing ___ with ___

But with and

The best snap judgments come from people whose decisions are based on

Expertise and experience

A number of factors such as physiological disorders and background noise can diminish ____ the first stage of listening.

Hearing

Which is the best metaphor for qualitatively interpersonal communication?

Rich food

Which communication theory would be most relevant to research that examined the intersection of sex , race , and socioeconomic status with respect to the impact of the coronavirus pandemic ?

Standpoint

Which is the best example of masspersonal communication?

A Facebook post that says "I just moved to Denver and am looking for a roommate who loves dogs as much as I do"

Who is more likely to experience greater communication apprehension when giving a speech in their public speaking class ?

A Korean student

Asking a black colleague how she got her job is an example of

A microaggression

When you learn that your English instructor also writes romance novels under a pen name , your perception of her changes . This is due to which influence on perception ?

Access to information

You spend all your free time on Instagram and Facebook while neglecting meaningful face-to-face interaction with friends and family. You have become caught up in a cycle of __________ that leaves you feeling isolated.

Alienation

Which type of listening can be impractical when a deadline is fast approaching

Analytical

Which quality of most digital communication allows it to serve as a tool for impression management at levels equal or superior to face-to-face communication?

Asynchronicity

After attending two loud concerts and a fireworks display on the 4th of July long weekend , you find yourself asking people to repeat what they just said. What type of problem are you likely experiencing ?

Auditory fatigue

Those who identify as queergender , transgender , bigender , or gender fluid resist _____ definitions of male and female .

Binary

Perception checking helps save face and

Clarify meaning

Members of ______ develop unique patterns of communication and connection

Co-cultures

Trevon is black , gay, and Mormon . Disclosing his sexual orientation on social media could be particularly risky because he is a member of multiple

Co-cultures

What do linguists call the practice of adapting your manner of speaking to the context ?

Code switching

Your best friend seems depressed. To improve her wellbeing you recommend which change in her social media use?

Communicate with extended family online.

Which problems are most frequently at the root of relational breakups?

Communication

You note with concern the interviewer's frown as you explain why you left your last job. This scenario demonstrates which principle of communication?

Communication is transactional

Your math professor is concerned about the visible confusion on student faces as she attempts to explain a difficult statistical problem. The situation illustrates how it's often difficult to distinguish the sender from the receiver of a message, making ______ a better term for these roles.

Communicator

On a ______ level users hit like to communicate "I agree with your post" or "I found that amusing". On a ______ level it can mean "I support you," "I appreciate you," or even "I'm sorry"

Content ; relational

Speaking in a way that emphasizes similarities is the basis of which strategy ?

Convergence

You are non-Native , yet you wore a Native American headdress to Burning Man . This is arguably an act of

Cultural appropriation

What do scholars call the language, values, beliefs, traditions, and customs people share and learn?

Culture

Which statement is true about online customer service?

Customers prefer fast feedback unless the online service rep doesn't answer their question

The dictionary meanings or ______ ,of a word like " home ," are often less important than its connotations , the feelings it evokes .

Denotations

Firing off a hostile email with no concern for the consequences is an example of __________.

Disinhibition

A nurse is updating your medical history at the hospital before you see the doctor. What do social scientists call your interaction with the nurse?

Dyad

Competent communication is the ability to achieve goals in a manner that is both _______ and appropriate

Effective

Which response style do listeners use when they want to show they identify with a speaker?

Empathizing

Calling someone big boned rather than obese is an example of what kind of language?

Euphemistic

You had an argument with your boss that left you feeling upset and anxious. What should you do to improve your mental and physical health?

Express your feelings by talking to a trusted friend about what you're experiencing

When others allow you to preserve your socially approved image , they are helping you save

Face

Someone you knew from high school but lost touch with many years ago posted their wedding anniversary photo on Facebook. How should you respond?

Facebook like

Whereas we may evaluate others critically, we tend to judge ourselves more generouslySocial scientists use two theories to explain this phenomenon: self -serving bias and

Fundamental attribution error

Items in the _____ area of the Johari Window become public primarily through self -disclosure

Hidden

True self -disclosure must be

Honest

Edward Sapir's research on the ____ language discovered that this culture makes no distinction between nouns and verbs , describing the entire world as being constantly in process .

Hopi

Your blind date arrived at the restaurant a half hour late , and you were not impressed by the conversation that followed . Your early appraisal colored your subsequent perceptions of her due to the _____ effect.

Horns

Which example uses language most likely to motivate someone to perform that activity?

I will exercise more this year

What does research on the online community of Wikipedia indicate about its language use?

If the Wikipedia community wants to grow, it should increase the number of female administrators .

Which of the following statements about naming and identity is TRUE ?

In 1900 the 20 most common names for baby girls in the United States included Bertha, Mildred, and Ethel

Spending several hours a day online consuming news and social media can impair listening through

Information overload

Avoiding eye contact with an American interviewer when answering questions could be interpreted as a sign of

Insincerity

Your parents live in a hotspot for COVID 19 where case counts are surging , but they only listen to news that puts a positive spin on the pandemic . What kind of listening are they employing ?

Insulated listening

Classifying someone as "uncooperative" uses which type of perceptual schema?

Interaction-based

Which statement avoids ownership of a message?

It's a problem

Having a supervisor who is an active, empathic listener is correlated with which of the following?

Less stress and higher satisfaction at both work and home

The first communication models characterized communication as a ______ process.

Linear and one way

Which theory explains why bilingual speakers seem to think differently when they change languages?

Linguistic relativity

Reba feels comfortable making suggestions to her manager . Reba is likely part of aculture

Low power distance

Despite weekly lunches, you feel that you and a close friend are drifting apart. So, in addition to texting and posting on her Facebook wall, you decide to phone and email her occasionally. This behavior is consistent with which theory?

Media multiplexity

Schemas and stereotypes are associated with which type of listening?

Mindless

When considering communication channels what should you use to increase the chances of your message being heard?

Multimodality

When your friend calls the latest release from Coldplay lame , you reconsider this music that had sounded great at home alone . This shift in attitude occurs during which stage of the perception process ?

Negotiation

Much of the advice people offer on listening is

Overly simplistic