Interviewing

Bona fide occupational qualifications

179

What information about the recruiter may be helpful to research prior to the interview?

215

This resume format presents your past employment positions in the time frame in which they occurred.

224 Chronological

Answering Questions

239

Types of Raters

270 Loose Rater, Tight Rater etc

Relational Leverage

273

More objections

306

Objection

308

Closing Counseling Interviews

347

Which of the following type of interview requires the greatest amount of pre-interview preparation?

73-74

Which of the following is NOT a closing technique?

89

When a person uses phrases such as "small college," "living wage," and "one of the best," the person is using:

Ambiguities

When thinking about the Interactional nature of interviews, it is critical to remember that _________________.

An interview is interactional because there is sharing and exchanging of roles, responsibilities, feelings, beliefs, motives, and information. pg.2

Specific skills, abilities, education, training, experiences, knowledge levels, personal characteristics and interpersonal relationships against which all potential hires are measured is known as a(n):

Applicant Profile

Which of the following nontraditional question strategies is becoming common in recruiting interviews?

Behavior Based

"Tell me about the time when you operated as part of a team to solve a work-related problem." is what type of question?

Behavior Based 238

A question that limits the respondent's answer to two opposite choices is called:

Bipolar pg 51

"Is there anything more you would like to say?" is an example of which type of probe?

Clearinghouse probe

"We are facing a situation in which we are losing sales in the Columbus market. If you were on our team, what would you recommend we do to deal with this?" is what type of question?

Current Critical incident pg 238

"Tell me about your job at XYZ corporation and your internship at KDKB," is an example of which question pitfall?

Double Barreled 62

Chapter 8

Employment Interview 211

Level 1 interactions involve full disclosure, deal with intimate and controversial areas of inquiry and require a positive relationship.

False

Primary questions attempt to discover additional information following a probing question.

False

A directive interview approach allows the interviewee to maintain control.

False (the interviewer) pg 22

When an interviewer is subordinate to an interviewee, the interviewee will feel threatened.

False 105

Which of the following is an outside force in the interview process? pg40

Family, associates, friends, employers, government agencies, professional associations etc.

In the text, according to one study, good _______________________ lead interviewers to show positive regard toward applicants, give important job information, sell the organization to them and spend less time gathering information.

First impressions 233

The __________________________ consists of a group of people as an interviewee party and a highly skilled interviewer who asks a carefully selected, small set of questions that focus on a specific topic.

Focus Group

Which of the following resume formats focuses attention on relevant skills to match an ideal applicant profile?

Functional Format chapter 8

Researchers and survey interviewers are most likely to use ?

Highly Scheduled Researchers pg 74

_______________ can supply information on local situations, assist in selecting and contacting knowledgeable interviewees and aid in securing their cooperation.

Key Informants pg 103

Which of the following is a major disadvantage of open questions?

May give unimportant answers, interviewee ccan pick and choose or revel and hide info. pg 50

"I see" and "uh-huh" are examples of which type of probe?

Nudging Probe pg 53

If you feel a respondent has not completed an answer or is hesitant to go on, you might remain silent or use a:

Nudging Probe pg.53

What distinguishes an interview from social conversation?

One or both of the two parties must come to an interview with a predetermined and serious purpose, a characteristic that sets the interview apart from social conversations or informal, unplanned interactions. pg1

"Tell me about your internships." is an example of what type of question?

Open Question 49

The question, "How did you feel when the plane dropped 10,000 feet? Was it frightening?" is an example of which question pitfall:

Open to closed switch pg62

Chapter 9

Performance

Which type of interview occurs when one party attempts to alter or reinforce the thinking, feeling or acting of another party?

Persuasion pg 4

Chapter 10

Persuasive

Question Strategies

Pg 144+

Which type of question introduces topics or new areas within a topic?

Primary Questions pg 53

Chapter 4

Recruiting Interview

Moving beyond Level 1 interactions requires varying degrees of __________________.

Self Disclosure pg 27

The essential first step to locating and obtaining the position you want is:

Self analysis

What is one problem the authors suggest is associated with internet (e-mail) interviews?

The Internet lacks the nonverbal cues critical in interviews. pg7

What is the name given to a collection of your work that shows you in action?

The Portfolio pg 231

Interviews share characteristics with brief interactions, social conversations, small groups and presentations but are significantly different.

True

No single resume is suitable for all positions.

True

Unintentional violations of EEO laws are still violations.

True

Women use communication as a primary way of establishing relationships.

True

An applicant profile is the ideal by which all applicants are measured.

True 181

When using the behavior-based selection technique, interviewers ask interviewees to describe situations in which they have exhibited specific skills and abilities.

True 181

The recruiter is the organization in the applicant's eyes.

True 182

One definition of branding refers to a carefully crafted image you present to potential employers through social media.

True 221

Rapport and orientation are often intermixed and reduce relational uncertainty.

True 81

Status difference and similarity affect motivation, freedom to respond, control and rapport.

True pg 105

All interviews involve questions and answers.

True pg 2

Regarding perceptions of self, what we perceive ourselves to be may be more important than what we are.

True pg 24

A question is any word, phrase, statement or nonverbal act that invites an answer or response.

True pg 49

An interview guide is a carefully structured outline of topics and subtopics to be covered during an interview.

True pg 72

A moderately scheduled interview contains all major questions with possible probing questions under each.

True pg 73

A dyadic process is one that involves two parties.

True pg1

If more than two parties are involved, a small group interaction may be occurring, but not an interview.

True pg1

This question sequence has a series of similar questions, either open or closed. It works well with informal or simple interviews.

Tunnel Sequence 77

Nonverbal behaviors may _________ the verbal messages.

compliment pg 33

Interviewee knowing interview

pg 123

EEO laws

pg 177

Which of the following factor may influence your perceptions?

pg 25

Trial Closing

pg 308

Which of the following is a Verbal Opening technique?

pg 82-84 State the purpose. Summarize a problem, Explain how a prob was discoverd, offer an incentive or reward, request advice or assistance, refer to known position of the interviewee, etc

What types of words should one use at the beginning of questions to avoid the bipolar trap?

what, why, how, explain, and tell me about that ask for detailed information, feelings, or attitudes.