IS CH1

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42. IT personnel use _____ to produce _____. A. IT components, IT services B. computer-based information systems, IT architecture C. IT infrastructure, IT architecture D. IT infrastructure, IT platform E. IT components, IT architecture

Answer: A Section Reference 1: Overview of Computer-based Information Systems Difficulty: Medium Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

40. _____ is/are the computer hardware, software, and communications technologies that are used by IT personnel to produce IT services. A. IT components B. IT services C. Information technology D. An information system E. A computer-based information system

Answer: A Section Reference 1: Overview of Computer-based Information Systems Difficulty: Easy Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

51. Which of the following statements about your future role as a manager is false? A. The people I manage will likely be dispersed geographically. B. The size of my team will likely be smaller than teams of today. C. There will be less emphasis on office politics. D. Many of my decisions will be "real time". E. I will need IT tools to handle the data I utilize to make decisions.

Answer: B Section Reference 1: How Does IT Impact Organizations Difficulty: Medium Learning Objective 1: LO 1.3 Discuss ways in which information technology can affect managers and nonmanagerial workers.

31. _____ is (are) data that have been organized to have meaning and value to a recipient. A. Insights B. Information C. Knowledge D. Experience E. Wisdom

Answer: B Section Reference 1: Overview of Computer-based Information Systems Difficulty: Easy Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

32. The list of all your purchases from Amazon (books bought, price paid, dates) is defined as ___________. A. data B. information C. knowledge D. experience E. wisdom

Answer: B Section Reference 1: Overview of Computer-based Information Systems Difficulty: Easy Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

35. You are registering for the next semester at your university. You take into account your major, the courses you need, the prerequisites for each course, the times you take each course, and the professors teaching each section, as well as your work schedule. ansYou are using _____ to select your class schedule. A. information B. knowledge C. experience D. wisdom E. data

Answer: B Section Reference 1: Overview of Computer-based Information Systems Difficulty: Medium Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

39. A(n) _____________ is a computer program designed to support a specific task or business process. A. Interface B. Application C. Functional area D. Network E. Database

Answer: B Section Reference 1: Overview of Computer-based Information Systems Difficulty: Medium Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

43. The IT infrastructure is comprised of _______ and ________. A. IT components, IT personnel B. IT components, IT services C. IT services, IT personnel D. IT personnel, computer-based information systems E. Computer-based information systems, IT personnel

Answer: B Section Reference 1: Overview of Computer-based Information Systems Difficulty: Medium Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

44. Which of the following statements is false? A. An application is a computer program designed to support a specific business process. B. Each functional area within an organization has only one application. C. A functional area information system is the same as a departmental information system. D. A functional area information system can obtain data from other functional area information systems. E. App, application, and application program all mean the same thing.

Answer: B Section Reference 1: Overview of Computer-based Information Systems Difficulty: Medium Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

41. An organization's _____ consists of the physical facilities, IT components, IT services, and IT management that will support the entire organization. A. information technology architecture B. information technology infrastructure C. information technology D. information system E. computer-based information system

Answer: B Section Reference 1: Overview of Computer-based Information Systems Difficulty: Easy Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

50. Which of the following statements about the potential impact of IT on non-managerial workers is true? A. IT will create more jobs than it eliminates. B. Employees will feel a higher degree of loyalty towards their company. C. IT could cause employees to experience a loss of identity. D. The flexibility of IT can minimize stress on the job.

Answer: C Section Reference 1: How Does IT Impact Organizations Difficulty: Medium Learning Objective 1: LO 1.3 Discuss ways in which information technology can affect managers and nonmanagerial workers.

52. Which of the following statements about IT's role in society is false? A. IT has created employee flexibility. B. Robots can do many routine tasks. C. Robots can handle unfamiliar situations. D. IT can be used to help doctors diagnose diseases. E. Telepresence robots can act as the eyes and ears of a business manager.

Answer: C Section Reference 1: Importance of Information Systems to Society Difficulty: Medium LO 1.4 Identify positive and negative societal effects of the increased use of information technology

30. _____ conveys understanding, accumulated learning, and expertise as they apply to a current problem. A. Data B. Information C. Knowledge D. Experience E. Wisdom

Answer: C Section Reference 1: Overview of Computer-based Information Systems Difficulty: Easy Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

33. If Amazon uses a list of all your purchases (books bought, price paid, dates) to recommend other books to you, then it is applying its _____. A. data B. information C. knowledge D. experience E. wisdom

Answer: C Section Reference 1: Overview of Computer-based Information Systems Difficulty: Easy Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

38. An organization's IT components include all of the following except: A. a network. B. programs C. procedures D. a database E. monitors

Answer: C Section Reference 1: Overview of Computer-based Information Systems Difficulty: Easy Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

47. Office automation systems A. support only the clerical staff. B. are comprised of software that is used to develop documents and spreadsheets C. include report generators. D. are a type of interorganizational system. E. are usually developed in-house.

Answer: C Section Reference 1: Overview of Computer-based Information Systems Difficulty: Hard Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

29. Which of the following is the correct hierarchy from the lowest level to the highest level? A. knowledge, information, data B. information, data, knowledge C. data, information, knowledge D. data, information, experience E. information, experience, wisdom

Answer: C Section Reference 1: Overview of Computer-based Information Systems Difficulty: Medium Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

36. A purchase of books in the college bookstore is ___________. The report at the end of the day showing sales totals for the day is ____________. A. information, knowledge B. information, data C. data, information D. data, database E. data item, business intelligence

Answer: C Section Reference 1: Overview of Computer-based Information Systems Difficulty: Medium Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

46. Knowledge workers A. handle day-to-day operations within an organization. B. make tactical decisions. C. advise middle managers D. make routine decisions. E. are generalists

Answer: C Section Reference 1: Overview of Computer-based Information Systems Difficulty: Medium Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

48. ___________ include B2B and B2C. A. Enterprise resource planning systems B. Computer-based information systems C. Functional area information systems D. Interorganizational information systems

Answer: C Section Reference 1: Overview of Computer-based Information Systems Difficulty: Medium Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

45. Enterprise resource planning systems A. were designed to process transactions faster. B. evolved because newer technologies made older systems obsolete. C. use a common database for all functional areas. D. are utilized to conduct site analyses. E. All the above statements are true.

Answer: C Section Reference 1: Overview of Computer-based Information Systems Difficulty: Medium Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

26. The title of the executive who is in charge of the people who design and build information systems, the people who use those systems, and the people responsible for managing those systems is the A. CEO B. CFO C. CIO D. CIS E. CIT

Answer: C Section Reference 1: Why Should I Study Information Systems? Difficulty: Easy Learning Objective 1: LO 1.1 Identify the reasons why being an informed user of information systems is important in today's world.

27. What does a systems analyst do? A. Manages an IS service B. Writes computer code. C. Interfaces between end users and programmers D. Forecasts technology trends E. Creates Web sites and pages

Answer: C Section Reference 1: Why Should I Study Information Systems? Difficulty: Medium Learning Objective 1: LO 1.1 Identify the reasons why being an informed user of information systems is important in today's world.

49. Which of the following statements is false? A. IT ultimately decreases the number of managers and experts. B. IT makes managers more productive. C. IT increases the number of employees who can report to a single manager. D. IT reduces stress by giving managers more time to make decisions. E. IT decreases the number of promotional opportunities.

Answer: D Section Reference 1: How Does IT Impact Organizations Difficulty: Medium Learning Objective 1: LO 1.3 Discuss ways in which information technology can affect managers and nonmanagerial workers.

34. A listing of all courses offered at your university would be considered _____, whereas a listing of all courses required in your major would be considered _____. A. information, data B. knowledge, information C. information, knowledge D. data, information E. data, knowledge

Answer: D Section Reference 1: Overview of Computer-based Information Systems Difficulty: Easy Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

28. Which of the following statements concerning the management of information resources is not true? A. They have an enormous strategic value within an organization and therefore are relied on. B. Information systems are expensive to acquire, operate, and maintain. C. Computers are decentralized throughout the organization, which makes it harder to manage. D. Managing mainframes has become more difficult. E. Managing information resources is divided between the MIS department and end users.

Answer: D Section Reference 1: Why Should I Study Information Systems Difficulty: Easy Learning Objective 1: Identify the reasons why being an informed user of information systems is important in today's world.

53. Development in software technologies result in A. Increased competition from established industry rivals B. Increased competition from new entrants into the industry C. Increased competition from new entrants offering substitute products or services D. A and B only E. A, B and C

Answer: E

37. An organization's information technology architecture: A. provides a guide for current operations. B. provides a blueprint for future directions. C. integrates the information requirements of the organization and all users. D. is analogous to the architecture of a house. E. all of the above

Answer: E Section Reference 1: Overview of Computer-based Information Systems Difficulty: Easy Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization.

25 . Which of the following is not a benefit of being an informed user of IT? A. Understanding what is "behind" applications you use in your organization. B. Providing input to enhance your organization's applications C. Helping to select new applications D. Keeping abreast of new technologies E. Working in the IT side of the organization.

Answer: E Section Reference 1: Why Should I Study Information Systems? Difficulty: Easy Learning Objective 1: LO 1.1 Identify the reasons why being an informed user of information systems is important in today's world.


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