IS test 3 Quizes

Ajax Inc. is one of the customers of a well-known linen manufacturing company. Ajax has not ordered linen in some time, but when it did order in the past it ordered frequently, and its orders were of the highest monetary value. Under the given circumstances, Ajax is most likely to have an RFM score of ________. 155 511 555 151 515

A

Capturing customers' clicking behavior is referred to as ________. Clickstream data Dimensional data Outsourced data Metadata Attributed data

A

Every information systems (IS) user has the right to a secure computing environment. This means that the ________. organization should protect his/her computer and its files user should solely be in charge of protecting the organization's computers and files user should inform the IS about software upgrades user will never face a network problem user should be in charge of applying system patches

A

SFA Inc. has a team of ten information systems (IS) personnel. The personnel are kept busy throughout the day as they help employees solve even the most trivial issues. In which of the following ways can the employees assist the IS personnel in this scenario? by learning basic computer skills by sharing their passwords with others to use their help in solving those trivial issues by installing security programs by themselves by making hardware modifications by setting up their own data backup schedules

A

The responsibilities of a tech support engineer include ________. helping users solve problems and providing training managing and protecting databases writing program documentation advising the chief information officer on emerging technologies design and write computer programs

A

Which of the following accurately defines a dimension in an OLAP report? It is a characteristic of a measure. It is an item that is processed in the OLAP report. It is a data item of interest. It is referred to a decision tree. It is a branch in a decision tree.

A

Which of the following is a limitation of aligning information systems (IS) with organizational strategy? Adapting the IS to new versions of business processes is complex and time-consuming. Aligning the IS direction with the organizational strategy occurs only when organizations merge. Aligning the IS direction with the organizational strategy occurs only when the divisions are sold. The steering committee provides a forum for the IS department to voice its complaints about the users. The steering committee provides a strong technical support base for users.

A

Which of the following statements is TRUE about unsupervised data mining? Analysts do not create a model or hypothesis before running the analysis. Neural networks are a popular unsupervised data mining application. Unsupervised data mining requires tools such as regression analysis. Data miners develop a model prior to the analysis and apply statistical techniques to data. Hypotheses must be made before running the analysis.

A

________ delivers business intelligence to users without any request from the users. Push publishing Pull publishing Desktop publishing Accessible publishing Pulse publishing

A

________ is a standard set of terms and graphical notations for documenting business processes. Business Process Modeling Notation (BPMN) Business Process Execution Language (BPEL) Component Object Model (COM) International Organization for Standardization (ISO) 9000 International Business Modeling Notation (IBMN)

A

Achilles Gear has four major retail customers. Based on the following RFM scores of these customers, the sales team at Achilles' should attempt to up-sell more expensive sporting goods to ________. Five Star Stores with an RFM score of 214 Goalkeeper with an RFM score of 551 Pelican Stores with an RFM score of 113 Cable Sports Inc. with an RFM score of 545 WindyRiver Sports with an RFM score of 225

B

Atlanta Technologies outsourced its information technology (IT) support department to a vendor in China. The vendor company, however, faced repeated instances of software failure and now needs to make some changes to the information systems. Who among the following has control over prioritizing issues related to such changes? the chief technology officer at Atlanta (CTO)¬ the vendor a third-party technician the chief information officer at Atlanta (CIO) the chief information security officer at Atlanta (CISO)

B

In a Business Process Modeling Notation (BPMN) diagram, dotted arrows depict the flow of ________ in the process. resources messages and data tasks and activities control applications

B

Judy is analyzing weekly sales transactions at a supermarket. She finds that the support value for bed sheets and pillow covers is 0.9. Given this information, which of the following statements is TRUE? The sale of bedsheets and pillow covers is lower than other items. Customers who buy bedsheets usually also buy pillow covers. The supermarket carries a large stock of bedsheets and pillow covers. Customers who buy bedsheets rarely also buy pillow covers. The sales of bed sheets far exceeds the sales of pillow covers.

B

Linela Insurance needs to hire twenty accountants immediately to support its accounts receivable process. The hiring and training of the accountants requires a significant investment of funds and time, which the company cannot afford. Linela decides to hire another accounting firm to manage its accounts receivable process and thereby save time and money. This process is known as ________. merging outsourcing headhunting diversifying specializing

B

Matt, a sales analyst, predicts the sale of luxury cars by formulating an equation that uses variables such as the customer's age and monthly salary. Which of the following methods does Matt use in this case? BigData analysis regression analysis market-basket analysis cluster analysis analytical hierarchical analysis

B

Opezim Plastics has been supplying raw materials to JM Toys for five years. JM Toys has an RFM score of 121. With reference to the score, how should the sales team at Opezim respond to JM Toys? The sales team should contact JM Toys immediately. The sales team should let go of JM Toys, for the loss will be minimal. The sales team should attempt to up-sell more expensive goods to JM Toys. The sales team should spend more time with JM Toys. The sales team should attempt to sell directly to the CEO.

B

Samuel, a researcher, deduces that single women between the ages of 25 and 30, who usually live in the suburbs and make thrifty purchases, prefer a particular brand of washing machines. In this case, Samuel uses ________ to understand customer behavior. supervised data mining cluster analysis neural networks market-basket analysis metadata matching

B

Thompson is the chief information officer at a processed food manufacturing company. The information systems used in the company are manufacturing oriented and provide little support to accounting. In this case, Thompson will most likely report to the ________ of the company. chief financial officer chief executive officer director of information services chief technology officer chief information security officer

B

When an area code changes the phone number for a given customer before the change will not match the customer's number afterward. This is an example of ________. missing values inconsistent data dirty data data not integrated septic data

B

Which of the following is a characteristic of BigData? It is usually around 100 gigabytes in size. It is generated rapidly. It is processed using traditional techniques. It is unstructured. It is typically only text-based.

B

Which of the following is a characteristic of decision trees? They are a supervised data mining technique. They are used to select variables that are then used by other types of data mining tools. Special training is required to understand and implement them. Partial data or multiple variables cannot be used while using decision trees. They produce correlation values for possible future purchases.

B

Which of the following observations about RFM and OLAP reports is TRUE? RFM reports are more generic than OLAP reports. OLAP reports are more dynamic than RFM reports. RFM reports have measures and dimensions. RFM reports can drill down into the data to a greater extent than OLAP reports. RFM reports are more easily manipulated than OLAP reports.

B

Which of the following statements is TRUE about a data administration staff function? The chief technology officer (CTO) heads the data administration staff function. The group establishes standards to protect information assets. This group includes system and network administrators exclusively. This group manages the process of creating new information systems. This is a subgroup under technical sales.

B

Which of the following statements is TRUE about outsourcing? It increases budgetary instability due to the level of risk involved. It saves both direct and indirect management time. It invariably leads to diseconomies of scale. It guarantees a higher level of quality than that provided in-house. It increases implementation risk.

B

Which of the following statements is TRUE about the changes and developments foreseen by the year 2027? Running a computer center will be the most promising career in each one's life. Most organizations will move their internal hardware infrastructure into the cloud. Software development lifecycle (SDLC) will be typically used for systems development. Small computing devices will lose their popularity and become more expensive. Nearly all information security problems will be solved by using more powerful AI.

B

Which of the following statements is TRUE of source data for a business intelligence (BI) system? It refers to the organization's metadata. It refers to data that the organization purchases from data vendors. It refers to the detailed level of data. It refers to the hierarchical arrangement of criteria that predict a classification or a value. It refers to the relative strength of data's predictive capabilities.

B

________ are information system (IS) professionals who understand both business and information technology. Development analysts Systems analysts Network administrators Database designers Systems administrators

B

________ is a BI application that inputs data from one or more sources and applies reporting operations to that data to produce business intelligence. An OLAP application A reporting application A NoSQL application A trans enterprise application A classful application

B

In 2005In 2005, Marrion International chose a human resources consulting agency to handle its human resource needs for the next 7 years. This is an example of ________ outsourcing. network software business function application information

C

The total number of points of work a team can accomplish in each scrum period is called ________. score speed velocity degree intensity

C

U.S. Steel Corp. is a well-known steel manufacturing company. SAMCROW, one of the customers of U.S. Steel Corp. holds an RFM score of 111. Which of the following characteristics relates SAMCROW with its RFM score? SAMCROW has ordered recently and orders frequently, but it orders the least expensive goods. SAMCROW has not ordered anything for a while, but when it did order in the past, it ordered frequently, and its orders were of the highest monetary value. SAMCROW has not ordered anything for a while and it did not order frequently, but when it did order, it bought the least expensive items. SAMCROW has ordered recently and orders frequently, and it orders the most expensive goods. SAMCROW has ordered recently, but orders infrequently, and it orders the most expensive goods.

C

Which of the following are the dimensions of feasibility? planning, process, technical, and schedule feasibility operational, strategic, technical, and tactical feasibility cost, schedule, technical, and organizational feasibility technical, process, procedural, and operational feasibility

C

Which of the following is a form of outsourcing? ANP Infotech buying off-the-shelf software from a vendor ANP Infotech customizing its information systems ANP Infotech acquiring licensed manufacturing software from a vendor ANP Infotech updating its data standards to protect its information assets ANP Infotech retraining internal employees

C

Which of the following is a right of users of information systems? right to install programs and applications of their choice right to make hardware modifications when desired right to receive effective training right to obtain the configuration of their choice right to use the operating system of your choice

C

Which of the following statements is TRUE about data marts? A data mart is like a distributor in a supply chain, while a data warehouse can be compared to a retail store. Data mart users possess the data management expertise that data warehouse employees have. Data marts address the needs of a particular department or functional area of a business. Data marts are larger than data warehouses. Data marts contain only metadata for data warehouses.

C

Which of the following statements is TRUE of outsourcing? Management should have expertise on a subject before it can decide to outsource. An outsource vendor transfers the responsibility of risk management to the development group. To achieve quality, it is easier to hire another vendor than it is to fire and rehire internal staff. Outsourcing leads to increased financial risk. There is little risk of losing intellectual capital.

C

A particular BI analysis might require data from an ERP system, an e-commerce system, and a social networking application, but such a data collection will likely have relationships that are not represented in primary key/foreign key relationships. This is an example of ________. missing values inconsistent data dirty data data not integrated septic data

D

In a business process, a ________ directs the order of activities. activities repository data flow control flow role

D

KPL Inc. is an outsource vendor. It handles the recruiting process for Numero Uno Computers. KPL recently changed its business strategy to a more profit-oriented one. This modification would require the company to charge more for its services. This change will be a ________ risk for Numero Uno Computers. de facto sole source benefits outweighed by long-term costs no easy exit loss of control high unit cost

D

Which of the following is a function of the steering committee for the information systems (IS) department? writing program code imparting training adapting software setting IS priorities performance testing

D

Which of the following observations concerning expert systems is TRUE? These systems are not affected by any changes made to it. These systems have lived up to the high expectations set by their name. These systems are easy to develop and maintain. These systems encode human knowledge in the form of If/Then rules. These systems are typically used by experts.

D

Which of the following statements is TRUE about the steering committee of the information systems (IS) department? The steering committee is comprised of employees from the IS department in an organization. The steering committee's membership is determined by the IS department. The steering committee's schedule and agenda are typically set by the chief executive officer (CEO) and other members of the executive staff. The steering committee's meetings are conducted by the IS department. The steering committee is composed of developers and auditors.

D

Brooks' Law states that adding more people to a late project reduces the need for coordination. True False

False

If an organization does not develop programs in-house, then the development group of the information systems (IS) department will include programmers, test engineers, and technical writers. True False

False

Not all information systems have applications or software components. True False

False

A work breakdown structure (WBS) is a hierarchy of the tasks required to complete a project. True False

True

An inventory is an example of a physical repository. True False

True

It is the chief information officer's responsibility to establish and communicate the information systems (IS) priorities to the executive group. True False

True

Jamie's company manufactures 3D printers, and his job is to prepare user manuals for the products. Jamie also prepares training material for the workers who are involved in the manufacturing process. With reference to his job profile, Jamie is a ________. systems analyst consultant programmer technical writer server administrator

d