IS460 Chapter 13 Project stakeholder management

What type of grid can categorize stakeholders based on their level of authority and concern?

a power/interest grid

Which type of matrix can help clarify which knowledge areas are most important to stakeholders on a project?

an expectations management matrix

What type of information about stakeholders is not included in a stakeholder register?

engagement level

Suppliers and concerned citizens are examples of which type of stakeholders?

external

When should you start controlling stakeholder engagement on a project?

in the early phases

Which knowledge area was first introduced in the PMBOK Guide in 2013?

project stakeholder management

true statements about software that can assist in project stakeholder management

social media can assist stakeholder management, some project management software includes features like giving "high fives", a vodcast is a video podcast that can inform and engage stakeholders.

What tool can you use to document, monitor, and track items that need resolution on a project?

issue log

One of your project stakeholders has a high amount of authority and a high amount of interest. How should you manage that relationship?

manage closely

Major causes of Healthcare project

1. run away scope 2. lack of risk and human resource management 3. poor quality management 4. poor communications management 5. Poor time management

After a series of large project disasters, what country is requiring people to complete a new academic program in project management before leading a large government project?

U.K.