ISA 235 Chapter 5

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Cloud Bursting

When a company uses its own computing infrastructure for normal usage and access the cloud when it need to sale for high/peak load requirements ensuring a sudden spike in usage does not result in poor performance or system crashes.

Unavailable

When a system is not operating or cannot be used.

Storage Virtualization

Combines multiple network storage devices so they appear to be a single storage device.

Network Virtualization

Combines networks by splitting the available bandwidth into independent channels that can be assigned in real time to a specific device.

Server Virtualization

Combines the physical resources, such as servers, processes, and operating systems, from the applications.

Corporate Social Responsibility

Companies' acknowledged responsibility to society.

Hardware

Consists of the physical devices associated with a computer system.

Incident Report

Contains all of the details of an incident.

Virtualization

Creates multiple "virtual" machines on a single computing device.

Scalability

Describes how well a system can scale up to adapt to the increased demands of growth.

Sustainable or "Green" MIS

Describes the production, management, use and disposable of technology in a way that minimizes damage to the environment.

Business Continuity Planning (BCP)

Details how a company recovers and restores critical business operations and systems after a disaster or extended disruption.

Capacity Planning

Determines the future environmental infrastructure requirements to ensure high-quality system performance.

Single-Tenacny

Each customer or tenant must purchase and maintain an individual system.

Emergency Preparedness

Ensures a company is ready to respond to an emergency in an organized, timely, and effective manner.

Reliability/Accuracy

Ensures a system is functioning correctly and providing accurate information.

Data as a Service (DaaS)

Facilitates the accessibility of a business-critical data in a timely, secure, and affordable manner.

Technology Recovery Strategies

Focus on specially on prioritizing the order for restoring hardware, software, and data across the organization the best meets business recovery requirements.

Serviceability

How quickly a third party vendor can change a system to meet user needs and the terms of any contracts, including agreed levels of reliability, maintainability, or availability.

Sustainable MIS Infrastructure

Identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption. Supports sustainability.

Information MIS Infrastructure

Identifies where and how important information, such as customer records is maintained and secured. Supports operations.

Carbon Emissions

Includes the carbon dioxide and carbon monoxide in the atmosphere, produced by business processes and systems.

Agile MIS Infrastructure

Includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization's goals. Supports change.

MIS Infrastructure

Includes the plans for how a firm will build, deploy, use, and share its data, processes, and MIS assets.

Hybrid Cloud

Includes two or more private, public, or community clouds, but each cloud remains separate and is only linked by technology that enables data and application portability.

High Availability

Occurs when a system is continuously operational at all times.

Technology Failure

Occurs when the ability of a company to operate is impaired because of a hardware, software, or data outage.

Moore's Law

Refers to the computer chip performance per dollar doubling every 18 months.

E waste

Refers to the discard, obsolete, or broken electronic devices.

Sustainable MIS Disposal

Refers to the safe disposal of MIS assets at the end of their life cycle.

Availability

Refers to the time frames when the system is operational.

Accessibility

Refers to the varying levels that define what a user can access, view, or perform when operating a system.

Recovery

The ability to get a system up and running in the event of a system crash or failure that includes restoring the information backup.

System Virtualization

The ability to present the resources of a single computer as if it is a collection of separate computers ("virtual machines"), each with its own CPUs, network interfaces, storage, and operating system.

Energy Consumption

The amount of energy consumed by business processes and systems.

Usability

The degree to which a system is easy to learn and efficient and satisfying to use.

Infrastructure as a Service (IaaS)

The delivery of a computer hardware capability including the use of servers, networking, and storage as a service, Pay-per-use. Customer rents hardware.

Incident Management

The process responsible for managing how incidents are identified and corrected.

Clean Computing

A subset of sustainable MIS, refers to the environmentally responsible use, manufacture, and disposal of technology products and computer equipment.

Emergency

A sudden, unexpected event requiring immediate action due to potential threat to health and safety, the environment, or property.

Vulnerability

A system weakness that can be exploited by a threat.

Cloud Fabric

The software that makes the benefits of cloud computing possible, such as multi-tenancy.

Backup

An exact copy of a system's information.

Cloud Fabric Controller

An individual who monitors and provisions cloud resources similar to a server administrator at an individual company.

Emergency Notification Service

An infrastructure built for notifying people in the event of an emergency.

Web Accessibility Initiative (WAI)

Brings together people from the industry, disability organizations, etc. to help make the web accessible to people with disabilities.

Green Personal Computer (Green PC)

Built using environment friendly materials designed to save energy.

Incident

Unplanned interruption of a service.

Administrator Access

Unrestricted access to the entire system.

Performance

Measures how quickly a system performs a process or transaction.

Grid Computing

A collection of computers, often geographically dispersed, that are coordinated to solve a common problem.

Disaster Recovery Plan

A detailed process for recovering information or a system in the event of a catastrophic disaster.

Data Center

A facility used to house management information systems and associated components, such as telecommunications and storage systems.

Fault Tolerance

A general concept that a system has the ability to respond to unexpected failures or system crashes as the backup system immediately takes over with no loss of service.

Enterprise Architect

A person grounded in technology, fluent in business, and able to provide the important bridge between MIS and the business.

Business Impact Analysis

A process that identifies all critical business functions and the effect that. specific disaster may have upon them.

Hot Site

A separate and fully equipped facility where the company can move immediately after a disaster and resume business.

Cold Site

A separate facility that does not have any computer equipment but is a place where employees can move after a disaster.

Warm Site

A separate facility with computer equipment that requires installation and configuration.

Multi-Tenany

A single instance of a system serves multiple customers.

Failover

A specific type of fault tolerance, occurs when a redundant storage server offers an exact replica of the real-time data, and if the primary server crashes the users are automatically directed to the secondary server or backup server.

Disaster Recovery Cost Curve

Charts the cost to the company of the unavailability of information and technology and the cost to the company of recovering from a disaster over time.

Software as a Service (SaaS)

Delivers applications over the cloud using a pay-per-use revenue model. Drivers: usability, cost savings, scalability, and flexibility.

Smart Grid

Delivers electricity using two-way digital technology.

Network

Is a communications system created by linking two or more devices and establishing a standards methodology in which they can communicate.

Server

Is a compute dedicated to providing information in response to requests. This is a specific form of network infrastructure.

Client

Is a computer designed to request information from a server. This is a specific form of network infrastructure.

Software

Is the set of instructions the hardware executives to carry out specific tasks.

Web Accessibility

Means that people with disabilities can also still use the web.

Dynamic Scaling

Means that the MIS infrastructure can be automatically scaled up or down based on needed requirements.

Failback

Occurs when the primary machine recovers and resumes operations, taking over from the secondary server.

Big Data as a Service (BDaaS)

Offers a cloud based big data service to help organizations analyze massive amounts of big data to solve business dilemmas.

Utility Computing

Offers a pay-per-use revenue model similar to a metered service such as gas or electricity.

Disaster Recovering as a Service (DRaaS)

Offers backup services that use cloud resources to protect applications and data from disruption caused by disaster.

Public Cloud

Promotes massive, global, industrywide applications offered to the general public.

Maintainability/Flexibility

Refers to how quickly a system can transform to support environmental changes.

Portability

Refers to the ability of an application to operate on different devices or software platforms, such as different operating systems.

Capacity

Represents the maximum throughput a system can deliver.

Up Cycle

Reuses or refurbishes e waste and creates a new product.

Private Cloud

Serves only one customer or organization and can be located on the customers' premises or off the customer's premises.

Community Cloud

Servies a specifici community with common business models. security requirements, and compliance considerations.

Cloud Computing

Stores, manages, and processes data and applications over the internet rather than on a personal computer or server.

Platform as a Service (PaaS)

Supports the deployment of entire systems, including hardware networking, and applications using a pay-per-use revenue model, minimizes operational costs and increased production.


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