ISDS 351 review

A project's stakeholders includes its customers, users, and suppliers.

True

Projects should be developed in increments.

True

Project managers must take adequate time to identify, understand, and manage relationships with all project stakeholders.

True Because the purpose of project management is to meet project requirements and satisfy stakeholders, it is critical that project managers take adequate time to identify, understand, and manage relationships with all project stakeholders.

A difference between operations and projects is that operations end when their objectives have been reached, whereas projects do not.

False

A project manager's primary role is to provide the funding for a project.

False

The only responsibility of a project manager is to meet the specific scope, time, and cost goals of a project.

False

The last phase of the traditional project life cycle is the implementation phase.

False The last phase of the traditional project life cycle is the close-out phase. In it, all of the work is completed, and customers should accept the entire project.

Galaxy, a construction company, buys a particular brand of tiles manufactured by Tiles and Floors, an eco-friendly tile manufacturing company. However, Tiles and Floors has declared bankruptcy and closed down. At present, Galaxy is facing a crisis because there are no other manufacturers in the market that supplies eco-friendly tiles. Which of the following constraints is Galaxy currently facing? Select one: a. Scope b. Resources c. Time d. Cost

b. Resources Every project is constrained in different ways. For some projects, resources are the main concern.

Projects must operate in a broad organizational environment, and project managers need to consider projects within the greater organizational context. _____ describes this holistic view of carrying out projects within the context of the organization. Select one: a. Reductionism b. Systems thinking c. Linear analysis d. The silo approach

b. Systems thinking To handle complex situations effectively, project managers need to take a holistic view of a project and understand how it relates to the larger organization. Systems thinking describes this holistic view of carrying out projects within the context of the organization.

Which of the following statements is true of project management? Select one: a. It does not guarantee successes for all projects. b. It has specific tools which work universally across all kinds of projects. c. It is a simple discipline with a limited scope. d. Its framework consists solely of project management knowledge areas.

a. It does not guarantee successes for all projects. Despite its advantages, project management is a very broad, often complex discipline. What works for one project may not work for another. Thus it is essential for project managers to continue to develop their knowledge and skills in managing projects.

A _____ is a tool used in quality management. Select one: a. Probability matrice b. Checklist c. Request for proposal d. Critical path analysis

b. Checklist Quality management uses include quality metrics, checklists, quality control charts, Pareto diagrams, and fishbone diagrams among others.

Which of the following is true of a matrix organizational structure? Select one: a. A matrix organizational structure is hierarchical, but instead of functionalmanagers reporting to the CEO, program managers report to the CEO. b. In a matrix organizational structure, employees are organized into departments according to their skills, and there is little interaction between employees from different departments. c. In a strong matrix organizational structure, the project manager controls the project budget and has moderate to high authority. d. Project managers in matrix organizations have staff from only a single functional area workingon their projects.

c. In a strong matrix organizational structure, the project manager controls the project budget and has moderate to high authority. In a strong matrix organizational structure, the project manager controls the project budget and has moderate to high authority.

Which of the following tools can best help in efficient communication management? Select one: a. Fast tracking b. Requests for quotes c. Kick-off meetings d. Impact matrices

c. Kick-off meetings Kick-off meetings are an important tool in project communication management. Other tools in project communication management are communications management plans, conflict management, communications media selection, and progress reports.

Which of the following project management knowledge areas is an overarching function that affects and is affected by the different knowledge areas? Select one: a. Project communications management b. Project cost management c. Project integration management d. Project stakeholder management

c. Project integration management Project management knowledge areas describe the key competencies that project managers must develop. Project integration management is an overarching function that affects and is affected by all of the other knowledge areas.

Project _____ management ensures that the project will satisfy the stated or implied needs for which it was undertaken. Select one: a. Cost b. Risk c. Time d. Quality

d. Quality Project management knowledge areas describe the key competencies that project managers must develop. Project quality management ensures that the project will satisfy the stated or implied needs for which it was undertaken.

Project _____ management ensures that the project will satisfy the stated or implied needs for which it was undertaken. Select one: a. Cost b. Risk c. Time d. Quality

d. Quality Project management knowledge areas describe the key competencies that project managers must develop. Project quality management ensures that the project will satisfy the stated or implied needs for which it was undertaken.

Which of the following is true of program managers? Select one: a. They recognize that managing a program is simpler than managing a project. b. They report to project managers who represent the next level in the hierarchy. c. They are responsible solely for the delivery of project results. d. They provide leadership and direction for project managers heading the projects within a program

d. They provide leadership and direction for project managers heading the projects within a program. A program manager provides leadership and direction for the project managers heading the projects within a program. Program managers also coordinate the efforts of project teams, functional groups, suppliers, and operations staff supporting the projects to ensure that products and processes are implemented to maximize benefits.

An important tool for project scope management is _____. Select one: a. fast tracking b. Gantt chart c. crashing d. a work breakdown structure

d. a work breakdown structure Scope management uses scope statements, work breakdown structures, statements of work, requirements analyses, scope management plans, scope verification techniques, and scope change controls.

In the _____ phase, the project team creates a definitive or very accurate cost estimate, delivers the required work, and provides performance reports to stakeholders. Select one: a. concept b. close-out c. development d. implementation

d. implementation The third phase of the traditional project life cycle is implementation. In this phase, the project team creates a definitive or very accurate cost estimate, delivers the required work, and provides performance reports to stakeholders.

Steve, an engineer in a construction company, is at present working on a home construction project. The home is being built for the Robinson family, the owners of the home. Steve is working with his project team and support staff to ensure the project is completed on time. In such a scenario, the project sponsor is _____. Select one: a. the project team b. the support staff c. Steve d. the Robinson family

d. the Robinson family Stakeholders are the people involved in or affected by project activities, and include the project sponsor, project team, support staff, customers, among others. In a home construction project, the project sponsors would be the potential new homeowners.