IT Funds Final Exam Study:

If there is a secure socket layer in place, what will you need in addition to a user ID in order to access the shared files?

A password

What is the correct term for files copied to a secondary location for preservation purposes?

Backup

The amount of data that can be sent from one point to another in a certain period of time is known as ________.

Bandwidth

Which part of a computer is the primary data processing component?

CPU

If an application freezes while running on your PC, what keys would you use to access the task manager?

CTRL + Alt + Delete

What allows browsers to retain the information from the pages you previously visited which will help make your web browsing experience even faster?

Cache

What is the first step in creating an email address?

Choosing a webmail provider.

What are certain things you can do to protect your personal data when using a public workstation? Please check all that apply.

Clear Cookies. Clear Cache. Clear history. Sign out of accounts completely.

Which term describes the use of web applications that allow you to create, save and play games online?

Cloud Computing

If an application freezes while running on your Mac, what keys would you use to access the task manager?

Command + Option + ESC

Which of the following is defined as a set of instructions executed by a computer?

Computer Software

What is a program called when it secretly attaches to a document or program and then executes when the document or program is opened?

Computer Virus

What do security patches do?

Covers security holes so that hackers can not access your data.

What service allows people to send text messages with pictures and sounds from their device to other devices?

Electronic Mail

Which of the following is a network cable that allows information to travel between wired devices?

Ethernet Cable

What are some of the advantages of using a local storage method? Select all correct answers.

Greater speed than cloud storage. Greater space than cloud storage for the money

What should you make sure the web address begins with to ensure that you are browsing a secure site?

HTTPS

What works in conjunction with a secure sockets layer (SSL) to ensure that data is transported safely?

HTTPS

Starting and loading programs quickly is most impacted by the ____________.

Hard drive speed and capacity

If you notice that your entire computer seems to be running extremely slow, what is the first step you should take to diagnose the issue?

Run a Disk Defragmenter to see if your hard drive is working properly.

What does the abbreviation SOHO stand for?

Small Office Home Office router

What is made to collect information and data and observe a user's activity without their knowledge?

Spyware

Why are free web based providers so popular?

You can access your email account from anywhere as long as you have internet connection.

What type of cable connects peripheral devices to a computer through a universal serial bus port?

USB Cable

What does the abbreviation USB stand for?

Universal Serial Bus

What can self replicate without a host program and will spread without human interaction or directives from malware authors?

Worm

The operating system does not manage computer memory, processes, hardware, and software.

false

Which of the following devices are considered peripheral?

printer, mouse, and speakers

What is the correct order for setting up a router?

1) Connect your router to your Internet modem using an Ethernet cable. 2)Plug in the power cable for the wireless router. 3)Wait a few seconds to ensure power is on.

Put the steps in setting up a workstation in the proper order.

1) choose the proper location 2) connect the monitor 3) connect the keyboard and mouse 4) plug in the entire system

What is a closed source operating system?

A closed source, not open to the public that cannot be accessed or modified to suit an individual's needs

What is an open source operating system?

A free source, open to the public, that can be accessed and modified to suit an individual's needs.

What is something you may download unknowingly through free software that will then use cookies to track what you are searching for?

Adware

What is a peripheral device?

An external device that your computer can run without.

What is software?

Anything that tells hardware what to do and how to do it.

Which of the following is a type of software that stores an organized collection of data on a computer?

Database

What is the slowest type of internet connection?

Dial up

Clicking on ads that appear on your screen is always a safe option.

False

What is built into computers that help keep internal components cool?

Fan

What does FTP stand for?

File Transfer Protocol

What does HTTP stand for?

Hypertext Transfer Protocol

What is the first step in the troubleshooting process?

Identify the problem.

What search option can you use that does not track cookies or history?

Incognito

Why is it important to ensure that your software is updated?

It fixes and/or removes computer bugs. It adds new features. It removes old features. It repairs security holes.

What are some of the advantages of cloud storage? Select all the correct answers.

Less cost than other forms of storage Amount of storage space

What things should you consider when choosing a cellular connection? Select all that apply.

Location. Number of devices that will have to use this connection method.

What symbol typically appears to the left of a secure site?

Padlock

Which of the following refers to input or output devices that are used to communicate with a computer?

Peripheral devices

What is designed to look like a legitimate e-mail but contains malicious links that will deliver malware to your computer?

Phishing

What is the output device that usually produces text and graphics onto paper called?

Printer

What does RAM actually stand for?

Random Access Memory

What is designed to infect a user's system and encrypt their data so that your device will be locked up?

Ransomware

What is usually present in the address bar If a site is not secure?

Red X through padlock and red line through https symbol.

What additional authentication method does SFTP use to ensure that data is secure?

SSH Keys

When using electronic mail (email), what is one thing you can do to help prevent potentially malicious emails from making their way into your inbox?

Set up a junk folder

When you want to collaborate with someone using a Google Doc, what do you need in order to share the document?

The person's email address

What does it mean if you say something has "Bluetooth capabilities"?

The device can use radio technology to wirelessly connect to other devices.

When using SFTP to share files, what is encrypted in addition to the authentification information?

The user's email address

What happens when you enable the Airplane Mode on your device?

This action disables all wireless transmission functions.

Put the six steps of the troubleshooting process in order.

1) Identify the problem. 2) Establish a theory on why the problem occurred. 3) test the theory 4) Establish a plan of action and implement a solution. 5) Verify your solution worked and put preventative measures in place. 6)Document your findings, actions, and outcome.

Place the following steps to configure your router in order.

1)After your router has been plugged in and you have power you will need to enter the router's default IP address into the address bar and press enter. 2)After your router has been plugged in and you have power you will need to enter the router's default IP address into the address bar and press enter. 3)The settings page will appear. 4)Locate and select the save button to save your settings.

Email addresses always include what symbol?

@

What do you call the software that allows you to perform specific tasks?

Applications

Which of the following are examples of software.

Applications Computer programs Photo Editing program

What is the official name of an application on a desktop or a laptop?

Desktop Application

What is the latest Mac operating system?

OSX

Which of the following refers to a portable plug-n-play device used as a backup storage device?

External Hard Drive

If you try to run several programs at once and they are sluggish, what is something that you may consider adding to your device to make it run faster?

Extra RAM memory.

Before "cloud storage" was a popular way to share information between people, what was used to transfer large files?

FTP

What is the three or four letter identifier found at the end of a file name that follows a period called?

File extension

Which of the following is a free, cloud-based word processor that allows you to create, edit and collaborate in real-time with other users?

Google Docs

Document your findings, actions, and outcome.

Graphical User Interface

What feature lets you use the mouse to click icons, buttons, menus, and much more?

Graphical User Interface (GUI)

What stores all software and files on your computer and reads and writes data onto a spinning magnetic or optical disk?

Hard Drive

What are some of the risks of using Peer to Peer (P2P) sharing networks? Select all the answers that apply.

Hidden download of Trojan horses Identity theft Hidden download of spyware Hidden download of computer viruses

Email is delivered electronically across the _________.

Internet

A company that provides internet service for a monthly fee is called a(n) _____?

Internet Service Provider

What is the most common way to obtain new software?

Internet download

Why did the HDMI connection grow in popularity?

It can handle both video and sound.

What is the main function of the motherboard?

It is the main circuit board that connects essentially every part of the computer in some capacity.

What does a file extension tell you about the file?

Its characteristics and its use.

While a wired connection provides the maximum amount of speed for an internet connection, there are several drawbacks. Choose all of the drawbacks of having a wired connection.

Lack of mobility Wired connection require additional network sockets.

Your friend just bought a brand new computer but he is having trouble getting his machine to turn on. He's called you for help. What are some of things he should double check?

Make sure all plugs are secure that connect the machine to the powersource. Ensure the monitor is plugged into the surge protector. Try plugging in another device into the surge protector to be sure that it's working properly.

Everything appears to be normal, and your monitor is working, but you cannot seem to type on your keyboard. What should you check first?

Make sure the monitor cord is securely in place in the monitor port.

What is a malicious computer virus designed to damage a computer called?

Malware

What is the most widely used operating system for personal computers?

Microsoft Windows

What are the three most common operating systems?

Microsoft Windows, Linux, Mac OSX

How long does it take on average for email to be delivered?

Minutes

What connects directly to the internet source and is usually set up by the service provider?

Modem

Which device receives signals from a computer and displays them onto a screen?

Moniter

What is a hand-controlled electronic device used to manipulate the cursor on your computer screen called?

Mouse

What is running more than one application at a time called?

Multi tasking

What is the software that communicates with your computer's hardware and executes all software programs on your computer?

Operating System

What is known as the most important software that runs on a computer? Without this software, the computer would not be able to do anything.

Operating system

What term is used for two or more PCs that are connected and share resources?

Peer to Peer

If you are the creator of a Google Doc and need your partner to add or change information to the document, what permission setting do you need to give them?

Person can edit

When browsing using certain browsers, if a page is known to be malicious or using phishing techniques in the past a browser may display a _________ before allowing you to move forward.

Red X

What device allows you to set up your home WiFi connections?

Router

What is an input device that produces a digital image file to be saved onto a computer called?

Scanner

What does the "S" at the end of FTPS indicate?

Secure

Why is it important to document the steps you took during the troubleshooting process?

So you will be able to remember what you have done and can avoid repeating mistakes

What is an application?

Software that allows you to perform specific tasks.

What are output devices that produce audio from your computer called?

Speakers

Which of the following refers to a small, portable plug-n-play storage device used for storing files that plugs into a USB port?

USB Drive

What is the first step in pairing a new Bluetooth device?

Using the settings on your device, turn on the Bluetooth capabilities.

When an application is running slowly, what is the first thing you should check for?

Whether your application has been updated recently.

What computer software would allow you to complete tasks such as creating a document, designing a flyer, and writing a letter.?

Word processing software

What kind of software program allows you to create, edit, and print text documents?

a word processor

Your operating system and your __________ combine to form a complete system that determines what your computer can do.

computer hardware

Where do you view and manage emails?

inbox

What is the language of computers?

ones and zeros