IT TECHNOLOGY ROLES

A member of your IT team has updated the firewall. The project included creating a duplicate firewall for testing. This testing process took four hours. A code review to verify that the update was safe was also necessary. Another two hours were spent installing and testing the update on the live firewall. Your project manager has been asked by upper management to justify the cost of creating a duplicate firewall. Which is the most appropriate explanation to provide to upper management?

Correct Answer: An unsuccessful, untested installation would have caused significant network down time.

. What is the term for software services that are provided over the Internet, rather than at a company site?

Correct Answer: Cloud computing

As a member of a busy IT department, you often work with end users and management personnel, many of whom have only a basic knowledge of computers and computer networks. Which of the following skills is important to your job as an IT professional but is often under-emphasized?

Correct Answer: Communication skills

Which of the following retains all the formatting characteristics of a word-processing document, but may render inconsistently in different browsers?

Correct Answer: HTML resumes

In which of the following job roles is it most important that you be able to translate highly technical concepts into information that a non-technical audience can readily understand?

Correct Answer: Help desk technician

Which of the following data modeling steps involves encoding the concept into SQL programming?

Correct Answer: Logical design

What is the term for the study of how a particular knowledge domain, or system, is organized?

Correct Answer: Ontology

. An e-mail/groupware administrator would be classified as a subcategory of which IT job role?

Correct Answer: Server administrator

Which résumé format contains little formatting and is not necessarily designed to be visually impressive, but can be entered into various keyword-searchable résumé databases on various computer platforms and is not vulnerable to viruses?

Correct Answer: Text

Which skill is critical in most IT job roles?

Correct Answer: The ability to communicate effectively with non-technical end users and management.

What is the main reason that IT managers believe the future IT career model will be diamond-shaped, with few entry-level IT jobs available?

Correct Answer: The offshore outsourcing of many entry-level IT positions.

You are almost finished updating a Web site. As part of the update, you have converted all pages from HTML 4.0 to HTML5. The project is currently on schedule. However, your project manager has been asked by the marketing team manager to justify a day of time spent validating the site's HTML5 pages. The marketing team manager does not have technical knowledge of the Internet or the Web. Which is the most appropriate explanation to provide to the marketing team manager?

Correct Answer: The team needs to verify that the site will appear as expected in as many browsers as possible.

What is the purpose of conducting an ontological study as it pertains to a particular organization or business?

Correct Answer: To enable software engineers and programmers to accurately map technology solutions to business needs.

What is the term for an individual who is responsible for developing and implementing plans to take advantage of the sales and marketing opportunities available through the Internet?

Correct Answer: Web marketing manager

Which IT job role would most likely develop and monitor Web site tracking methods to determine the number of visitors, or "hits," a site receives?

Correct Answer: Web site analyst

In data modeling, determining exactly where data will be stored is the essential part of the

Correct Answer: physical design step.

You should obtain an IT technical or professional certification:

Correct Answer: to demonstrate a level of competence or expertise in a specific IT field.

0. Which IT job role best describes an individual who is responsible for the organization and appearance of a Web site?

orrect Answer: Web site designer