Lab 17-6: Documentation and Licenses Best Practices
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False
A knowledge base should only be used by the IT department.
Hardware
Which of the following can be tracked using an asset tag?
Devices on the network Connectivity between devices IP address of the devices
Which of the following information should be captured in a network diagram?[Choose all that apply.]
Make Model Configuration Serial Number
Which of the following information should be mentioned for an asset in inventory management?[Choose all that apply.]
Nature of the problem Cause of the problem Step-by-step solution
Which type of information should be covered in an article in a knowledge base?
