Leadership & Management Quizzes 10, 11, 12
Feedback of a general nature is most effective in bringing about improvements in performance.
False
An important contribution of a kitchen for the mind is that it gives organizational members a gathering place to generate creative ideas.
True
A challenge for the leader/manager who wants to listen carefully to subordinates is that most people speak much faster than they can listen.
False
A leader who accumulates considerable knowledge will have difficulty being creative because such knowledge usually blocks original thinking.
False
A major advantage of using goals to motivate executive leaders is that using ethical means to attain the goal is almost assured.
False
A recommended approach for appealing to employee pride is to focus only on rewarding the accomplishment of a major goal.
False
Business leaders rarely use brainstorming because the technique is mostly geared toward relatively minor ideas like choosing a slogan for a safety campaign.
False
Fernando, the president of a consumer products division, wants staff members to enhance their creativity. It would therefore be a good idea for Fernando to place creative ideas through a complicated, time-consuming review process.
False
It has been generally found that a person needs to be an expert in a specialty to be an effective coach.
False
Leadership at Canon Inc. has found that to create new products quickly, it is best for the production team to work physically distant from product developers.
False
The founder of brainstorming noted that making sound business judgments and being imaginative usually work in harmony.
False
The higher the level of management, the greater the coaching demands made on the leader.
False
The inputs of equity theory are employer contributions to employee well-being such as salary and benefits.
False
"Be happy" if you want to enhance your creative thinking ability on the job.
True
A creative businessperson is often skilled at seeing opportunities that others have overlooked.
True
A master negotiator recommends, "Be hard on the problem, soft on the people."
True
A potential negative side effect of placing a heavy emphasis on innovation is that the company collects many ideas of limited value.
True
A problem noted with selective listening on the part of the leader is that it can block him or her from paying attention to a full range of problems.
True
A recommended strategy for finding a creative idea is to try a large number of ideas.
True
A synthesis of evidence about expectancy theory indicates that the three components of the theory are positively related to job performance.
True
A synthesis of the research evidence about expectancy theory suggests that if workers are more motivated, they will perform better.
True
Although relying on data to support conclusions is impressive, a persuasive communicator should also express confidence in his or her intuition.
True
Employees tend to regard compensation as an entitlement, whereas they regard recognition from the supervisor as a gift.
True
It is much easier to persuade people who like you.
True
Motivation increases when a person has high self-efficacy with respect to the task being performed.
True
Part of the artist role in becoming more creative is to ask what-if questions.
True
The accommodative conflict-management mode is recommended when the issues are more important to the other side than they are to you.
True
Training and encouragement of group members are important because they increase effort-to-performance expectancies.
True
Used sparingly, business jargon is thought to be effective in establishing rapport with group members.
True
