Leadership Chap. 9-12

There is a known procedure for accomplishing a task and rules governing how one goes about it. If these rules are followed, there is one result. These features most likely characterize:

A structured task

The organizational structure is best described as:

A tool for getting things done

An individual's tendency to exert effort toward task accomplishment depends partly on the strength of his/her motive to achieve success. This concept is called:

Achievement Orientation

Which of the following types of culture has roots that mean "temporary or specialized"?

Adhocracy culture

According to GLOBE, which of the following behaviors is culturally contingent?

Ambitious

Which of the following is most likely an example of a non-contingent reward?

Annual salary

Which of the following would most likely result in consistently higher effort and performance?

Assigning goals that are both specific and difficult

Jeff works as a self-employed consultant. He decides when, where, and how he works based on market demand and personal preference. Jeff's job most likely has a high degree of task

Autonomy

Which of the following would LEAST likely improve a leader's feedback skills?

Being critical

Which statement about empowerment and the operant approach is most likely true?

By changing the situation, leaders can enhance followers' motivation, performance, and satisfaction.

How does delegation most likely strengthen the organization?

By stimulating innovation

Goals are most effective when they are:

Challenging

The information age organization operates with integrated business processes that cut across traditional business functions. This concerns which operating assumption underlying the information age?

Cross functions

Industrial age companies prospered by offering low-cost but standardized products and services. This pertains to:

Customer segmentation

What is the first step of effective delegation?

Deciding what activity to hand over

Which statement about delegation is most likely FALSE?

Delegation is an overused management option that frustrates most followers

GLOBE researchers identified six cultural dimensions that were determined to be applicable across all global cultures for assessing culturally endorsed implicit theories of leadership (CLTs). Which of the following is NOT one of those dimensions?

Democratic Leadership

Which question is most relevant to the task variable of team design?

Does the team have a meaningful piece of work?

Which of the following statements about goals is most likely FALSE?

Easily attainable goals result in higher levels of effort and performance

Which of the following involves making judgments about the adequacy of behavior with respect to certain criteria such as work-group or organizational goals?

Effectiveness

According to GLOBE, which of the following is universally viewed as a negative leader attribute?

Egocentric

What is the first step in the coaching model developed by Peterson and Hicks?

Establishing a relationship based on trust

Which of the following is a possible solution for groupthink?

Establishing an independent subgroup to make recommendations

According to the Rocket Model, which of the following would LEAST likely build buy-in?

Exhibiting a high level of personal consideration

Which of the following is most likely a true statement about feedback?

Feedback should focus on facts rather than inferences

The _____ stage of development of groups is characterized by polite conversation, the gathering of superficial information about fellow members, and low trust.

Forming

Which of the following assesses the overall degree to which employees are satisfied with their organization and their job?

Global Satisfaction Item

What are the most powerful determinants of task behaviors according to Locke and Latham?

Goals

Which of the following is an advantage of decentralized organizations

Greater acceptance of decision outcomes

Which term refers to interactions among team members, such as how they communicate with each other?

Group Dynamics

The sum of forces that attract members to a group, provide resistance to leaving it, and motivate them to be active in it is called:

Group cohesion

Which term refers to the set of expected behaviors associated with a particular job or position?

Group role

Teams with high levels of morale most likely:

Handle interpersonal conflict effectively

Organizations with a _____ culture tend to have formalized rules and procedures

Hierarchy

When delegating an assignment, which of the following questions is LEAST relevant to address?

How does the task relate to industry standards?

Which of the following is NOT a macro psychological component that underlies empowerment?

Influence

Which of the following reflects the degree to which people are given information about different reward procedures and are treated with dignity and respect?

Interactional Jusctice

Receiving conflicting information from two or more people about their expectations for your work behavior reflects

Intersender role conflict

A manager makes the following statement to a subordinate, "I need this report back in five minutes, and it had better be perfect." Which term best describes this type of role conflict?

Intrasender role conflict

Which statement best summarizes the components of empowerment as defined by the authors?

Leaders delegate leadership and decision making down to the lowest level possible and equip followers with the resources, knowledge, and skills necessary to make good decisions

Based on the norms component of the Rocket Model, which statement is most likely FALSE?

Leaders should address norms before discussing the context or mission components.

It is most likely important to have specific goals for the purpose of:

Measuring Progress

In terms of the underlying causes of performance problems, leaders seem to have the most difficulty recognizing and rectifying

Motivation problems

The clear emergence of a leader and the development of group norms and cohesiveness are the key indicators of the _____ stage of group development.

Norming

are the informal rules that groups adopt to regulate and regularize group members' behaviors.

Norms

Which of the following statements is most likely true about affectivity?

People with a disposition for positive affectivity tend to react optimistically to changes.

Functional, interdependent roles are characteristic of which stage of group development?

Performing

What type of conflict most likely occurs when a store manager encourages a salesperson to mislead customers about the quality of the store's products if deception is inconsistent with the salesperson's values and beliefs?

Person-role conflict

When giving performance feedback privately to a subordinate, what should a leader most likely emphasize?

Positive behaviors and results

The inefficiencies created by more and more people working together is called:

Process losses

What is the main reason for people staying with organizations?

Promises of long-term employment

What is the LEAST likely way that a leader could improve team effectiveness?

Putting subtle pressure on dissenting members of the team to ensure concept cohesiveness

Which of the following most likely occurs when leaders articulate high expectations for followers?

Pygamlion effect

Which of the following statements about affectivity is most likely FALSE?

Research shows a strong link between negative affectivity and low productivity levels.

Which of the following statements about feedback is most likely FALSE?

Research shows that subordinates believe their leaders give more feedback than their leaders think they do.

The power component of the Rocket Model most likely relates to a team's:

Resources

Molly, a member of a product development team, is most likely experiencing _____ if she wonders, "Just what am I supposed to be doing?"

Role ambiguity

Role theory clarifies how situational demands and constraints cause:

Role conflict

What should a coach most likely do to help a follower stick to a development plan?

Schedule regular reflection sessions

refers to any time people increase their level of work due to the presence of others

Social Facilitation

The phenomenon of reduced effort by people when they are not individually accountable for their work is referred to as:

Social loafing

Which of the following is a common reason that leaders avoid delegation?

Subordinates are too busy

According to Herzberg's two-factor theory, which of the following is a hygiene factor?

Supervision

Workers may be able to accomplish their tasks in an autonomous fashion, but the products of their efforts must be coordinated in order for the group to be successful. This refers to:

Task interdependence

In comparing teams and group members, which statement is most likely true?

Team members can readily identify who is and who is not on the team; identifying members of a group may be more difficult.

Which of the following is NOT a characteristic of an adaptive problem?

The problem may be complex, but there is an expert solution to solve it.

Which of the following is one of the motivators described in Herzberg's two-factor theory?

The work itself

Which of the following statements concerning societal culture is most likely FALSE?

To most outsiders, the most salient and visible aspect of any culture is the values.

A leader trying to solve a morale problem in the workplace is most likely facing a task that is

Untructured

Which of the following is NOT one of the components of the Rocket Model of Team Effectiveness?

Vision

Which of the following statements about unstructured tasks is most likely FALSE?

While it is easier for a leader to give instruction in unstructured tasks, it is not necessarily the most helpful thing to do.

Performance is best described as:

behaviors directed toward the organization's mission

According to the GLOBE study, societies higher on future orientation tend to:

have flexible and adaptive organizations and managers.

Organizational climate is best described as:

how well organizational members get along with each other.

According to the Rocket Model, the first step to building high-performing teams is to:

identify the constituencies affecting the team.

One limitation of Maslow's Hierarchy of Needs is that it fails to

make specific predictions as to how individuals will satisfy their needs.

The first requirement for a team intervention to be successful is

raising awareness about how teams really work

At the organizational level, the Team Leadership Model (TLM) suggests that leaders examine the _____ that may be impacting the team.

reward systems

For a team to do well, the individuals composing the team must sometimes not maximize their individual effort. This is referred to as:

subsystem non-optimization

Typically, greater horizontal complexity is associated with

the increased likelihood for communication breakdowns between sub-units.