Leadership Exam 1 pt. 2

In _____, superiors, peers, and direct reports provide ratings on the extent to which target individuals demonstrate too much, just the right amount, or too little strategic, operations, enabling, or forcing leadership behavior for a particular position. a) the leadership virtues questionnaire b) a leadership versatility approach c) competency-based 360-degree questionnaires d) the verbal 360-degree technique

a leadership versatility approach

The _____ asked leaders to indicate the extent to which they believed different consideration and initiating behaviors were important to leadership success. a) Leadership Opinion Questionnaire (LOQ) b) Supervisory Behavior Description Questionnaire (SBDQ) c) Multifactor Leadership Questionnaire (MLQ) d) Leader Behavior Description Questionnaire (LBDQ)

a) Leadership Opinion Questionnaire (LOQ)

Identify a true statement about leadership skills according to Hogan and Warrenfelz's four major categories of skills and behaviors found in virtually every organizational competency model. a) They are skills and behaviors concerned with building teams and getting results through others b) They are difficult to develop when compared to the skills and behaviors associated with interpersonal skills c) They are the primary focus of MBA programs and are among the easiest to learn of the four categories d) They are skills and behaviors that involve direct interaction, such as communicating and building relationships with others.

a) They are skills and behaviors concerned with building teams and getting results through others

Which of the following statements is true about assertive people? a) They take responsibility for what they say b) They have self-talk that is doubtful and questioning c) They are likely to become irritated, angry, and loud when sticking to their guns d) They avoid interpersonal conflict entirely by expressing their needs in a self-effacing way.

a) They take responsibility for what they say

Work facilitation behaviors are concerned with a) acquiring and allocating resources b) motivating subordinates to work hard c) showing concern for subordinates d) minimizing conflicts among followers.

a) acquiring and allocating resources

The leadership competency of helping a group or community recognize and define its opportunities and issues in ways that result in effective action is known as a) framing b) building social capital c) mobilizing followers d) facilitating interaction.

a) framing

Goal emphasis and work facilitation are _____ dimensions of leadership behavior. a) job-centered b) interpersonal c) employee-centered d) intrapersonal

a) job-centered

Which of the following most likely makes up the evaluative component of listening skills? a) knowing how well one can paraphrase a sender's message b) knowing what nonverbal signals to send c) correctly interpreting a sender's nonverbal signals d) identifying individuals who are likely to send nonverbal signals

a) knowing how well one can paraphrase a sender's message

A way to maximize the benefits of a meeting is to a) pick a time and place as convenient as possible for all participants b) encourage participation c) stick to the agenda d) provide pertinent reports and support materials to all participants.

a) pick a time and place as convenient as possible for all participants

_____ is an effort to attain objectives by attacking or hurting others. a) Acquiescence b) Aggression c) Autonomy d) Assertiveness

b) Aggression

Which of the following statements is most likely true about defensiveness? a) It discourages subordinates to act like a leader b) It occurs when someone feels threatened c) It strengthens a person's ability to constructively use information d) It helps leaders empathize with how they and their policies are seen by subordinates.

b) It occurs when someone feels threatened

The Leadership Grid profiles leader behavior on two dimensions, which are a) communication skills and cognitive skills b) concern for people and concern for production c) leader support and interaction facilitation d) the introversion-extroversion dimension and the thinking-perceiving dimension.

b) concern for people and concern for production

Which of the following terms refers to how friendly and supportive a leader is toward subordinates? a) goal emphasis b) consideration c) initiating structure d) work facilitation

b) consideration

Which of the following is the most important step in conducting a meeting? a) listing the objectives for the meeting b) determining if the meeting is necessary c) developing a plan for attaining goals d) making the meeting convenient for all participants

b) determining if the meeting is necessary

Which of the following terms refers to how much a leader emphasizes meeting work goals and accomplishing tasks? a) consideration b) initiating structure c) interaction facilitation d) mobilization

b) initiating structure

Building social capital a) involves helping a community decide what needs to be done b) is the leadership competency of developing and maintaining relationships that allow people to work together c) involves motivating followers to accomplish their short-term and long-term goal d) is the leadership competency of helping a group determine how something needs to be accomplished.

b) is the leadership competency of developing and maintaining relationships that allow people to work together

In a systems view of communication, identify the immediate next step after "expression." a) intention b) reception c) interpretation d) feedback

b) reception

Which of the following is the correct sequence of events that take place in stress management according to the A-B-C model? a) triggering event, feelings and behaviors b) triggering event, your self-talk, feelings and behaviors c) triggering event, feelings and behaviors, your thinking d) triggering event, self-talk, group brainstorming for a solution

b) triggering event, your self-talk, feelings and behaviors

Which of the following would be best for managing stress? a) trying to breathe in a shallow manner b) using progressive muscle relaxation techniques c) consuming regular amounts of alcohol with peers d) avoiding discussions about work with family members

b) using progressive muscle relaxation techniques

Which of the following statements about 360-degree feedback is most likely true? a) Most firms use 360-degree feedback as a development tool rather than for performance appraisal purposes b) Few global firms use 360-degree feedback because of its mixed development results c) 360-degree feedback should be built around a competency model d) Research shows that 360-degree feedback ratings change significantly over time.

c) 360-degree feedback should be built around a competency model

_____ use a graphic approach to depict systematically the root causes of a problem, the relationships between different causes, and potentially a prioritization of which causes are most important. a) Cause analysis approaches b) Force field analyses c) Cause-and-effect diagrams d) Root-cause diagrams

c) Cause-and-effect diagrams

Researchers at the University of Michigan concluded that there are four categories of leadership behaviors related to effective group performance. Identify a true statement about one of the four categories, interaction facilitation. a) It is a job-centered dimension of behavior b) It is similar to initiating structure, an Ohio State dimension c) It includes those behaviors where leaders act to smooth over and minimize conflicts among followers d) It includes those behaviors that are primarily concerned with motivating subordinates to accomplish the task at hand.

c) It includes those behaviors where leaders act to smooth over and minimize conflicts among followers

Which of the following statements is true about force field analysis? a) It is also called a "fishbone" diagram because of its shape b) It is similar to brainstorming in that it is an idea-generating activity conducted in a group setting c) It is used to depict a stable situation as an equilibrium d) It is usually referred to as an Ishikawa diagram after the person who developed it.

c) It is used to depict a stable situation as an equilibrium

Which of the following statements is true about leaders who are in the first quadrant of the credibility matrix? a) They have had little time to build relationships with co-workers b) They are new college hires c) They have a high level of trust and a high level of expertise d) They are promoted from among peers.

c) They have a high level of trust and a high level of expertise

Which of the following terms is best described as avoiding interpersonal conflict entirely either by giving up and giving in or by expressing one's needs in an apologetic, self-effacing way? a) mindfulness b) agreeableness c) acquiescence d) introversion

c) acquiescence

According to the Leadership Grid, 9,9 leaders a) tend to have low concern for people b) tend to have low concern for production c) are the most effective leaders d) are most likely to be authoritarian leaders.

c) are the most effective leaders

Which of the following is a key developmental objective of leaders in the second quadrant of the credibility matrix? a) developing leadership knowledge and skills b) building expertise and technical competence c) building relationships with co-workers d) sharing personal mission statements

c) building relationships with co-workers

In the context of choosing an appropriate context and medium, oral communication is ideal when a) the personalized aspect needs to be ignored b) leaders need to share their transitory feelings with subordinates c) communication needs to be two-way d) leaders need a record of the communication.

c) communication needs to be two-way

Behaviors that are concerned with motivating subordinates to accomplish the task at hand are called _____ behaviors. a) interaction facilitation b) work facilitation c) goal emphasis d) leader support

c) goal emphasis

Community leaders are most likely to a) have significant position power b) go through formal selection processes c) have fewer resources than most other leaders d) use coercive power to discipline followers.

c) have fewer resources than most other leaders

The _____ component of assertiveness skills concerns knowing where and when not to behave assertively. a) evaluative b) behavioral c) knowledge/judgement d) self-assessment

c) knowledge/judgement

Which of the following is a good way to generate ideas pertinent to a problem and is similar to brainstorming? a) a cause-and-effect diagram b) force field analysis c) nominal group technique (NGT) d) the A-B-C model

c) nominal group technique (NGT)

Which of the following would most likely result from too much stress? a) low employee turnover b) inadequate communication c) reduced job performance d) increased level of passive listening

c) reduced job performance

In the _____, 10-15 superiors, peers, and direct reports are asked to share a target individual's strengths and areas of improvement as a leader in phone or face-to-face interviews. a) leadership virtues questionnaire b) competency-based 360-degree questionnaires c) verbal 360-degree technique d) leadership versatility approach

c) verbal 360-degree technique

_____ is defined as the process by which we perceive and respond to situations that challenge or threaten us. a) Performance b) Depression c) Emotion d) Stress

d) Stress

Which of the following concepts was most likely promoted by Boris Groysberg? a) The difference between consideration and initiating structure b) The profiling of leader behavior on two dimensions, concern for people and concern for production c) The categorization of the skills and behaviors found in competency models into four categories d) The difference between portable and nonportable skills.

d) The difference between portable and nonportable skills.

According to Hogan and Warrenfelz, competencies concerned with analyzing issues, making decisions, and strategic thinking fall into the _____ category. a) intrapersonal skills b) leadership skills c) interpersonal skills d) business skills

d) business skills

The degree to which someone tells others something and ensures that they understand what was said is called a) active communication b) expression effectiveness c) the intention component d) communication effectiveness

d) communication effectiveness

Mobilization is best described as a) allowing individuals to make personal choices about what they would want to achieve b) maintaining relationships that allow people to work together despite their differences c) helping a group define its opportunities and issues in ways that result in effective action d) engaging a critical mass to take action to achieve a specific outcome or set of outcomes.

d) engaging a critical mass to take action to achieve a specific outcome or set of outcomes..

Which of the following leadership questionnaires measured the extent to which leaders in industrial settings exhibited consideration and initiating structure behaviors? a) the Leader Behavior Description Questionnaire (LBDQ) b) the Leadership Opinion Questionnaire (LOQ) c) the LBDQ (Leader Behavior Description Questionnaire)-XII d) the Supervisory Behavior Description Questionnaire (SBDQ)

d) the Supervisory Behavior Description Questionnaire (SBDQ)