Leadership Questions

For which of the following situations is starting a mentoring program the most appropriate leadership action? A. addition of an entry-level staff member B. mistake of a staff member C. resignation of a staff member D. promotion of a staff member

A

What is a team? A. a group of people working toward a shared goal B. a group of people who work in the same building C. a group of people whose skills complement each other D. a group of people who understand what needs to be done

A

Which is an example of collaboration between teams within a healthcare system? A. a surgical team working with a postoperative team to provide care for a patient B. a cardiac team working to reduce heart disease in a specific population C. a nurse and doctor on a trauma team collaborating to stabilize a patient D. a trauma team collaborating with a patient's family to determine cause of illness

A

Medical errors are commonly caused by: A. poor conflict resolution skills. B. poor communication skills. C. poor coordination skills. D. too much information.

B

Which is an example of collaboration between a healthcare team and a team outside the healthcare system? A. a surgical team working with a postoperative team to provide care for a patient B. a cardiac team working with government to reduce heart disease in the population C. a nurse and doctor on a trauma team collaborating to stabilize a patient D. a trauma team collaborating with a patient's family to determine cause of illness

B

A goal that is specific, measurable, achievable, realistic, and timely is referred to as what kind of goal? A. a reasonable goal B. a well-thought-out goal C. a SMART goal D. a milestone

C

Collaboration between healthcare professionals on a team enables the team members to: A. share blame for mistakes. B. save insurance companies money. C. work less often. D. share their resources and knowledge.

D

Critical thinking involves which of the following? Check all that apply. A. using the best data available B. being unbiased C. being open-minded D. all of the above

D

Which of the following are advantages of teamwork in health care? Check all that apply. A. providing opportunities for professionals to develop new skills B. reducing potential for errors C. reducing costs of providing care D. all of the above

D

Which qualities do good leaders share? A. can make decisions B. are resilient and adaptable C. have knowledge, priorities, and passion D. focus on working as a team E. all of the above

E

_______________ use group goals to set their professional goals.

Employees

What statements are true about managers? A. run a section of a business B. do not have a boss C. shares leadership with others D. are responsible for the employees in their department E. all of the above F. all answers except for B

F

Effective collaboration leads to which of the following outcomes? Check all that apply. A. enhanced efficiency B. more medication errors C. more unaddressed problems D. increased staff and patient satisfaction E. better patient outcomes F. all of the above G. A, D, E

G

Which of the following can result when healthcare teams do not work together effectively? A. death of a patient B. delayed diagnosis of a patient C. repetition of testing D. reduced workload E. negative interaction of medication F. all of the above G. All except for D

G

_______________ set goals for all or part of an organization. Such goals often include high-level ones such as a revenue target, an overall quality-of-service score, or a safety goal.

Leaders

_______________ use high-level goals to set more concrete goals for their group.

Managers