LESSON 2 TEST ATTEMPT 1

Alan, an HR manager at Iris Inc., wants to measure the absenteeism rate of the company. Which of the following equations should Alan use to accurately compute the absenteeism rate?

Absenteeism rate = (number of persons- days lost through job absence during period) / ([Average number of employees] x [number of workdays]) x 100

Priam Designs Inc. is recruiting fashion designers through LinkedIn. This recruiting mode typically provides direct access to the _____.

Applicant population

What is an advantage of using technology in recruiting?

Applicants can respond quickly to job postings by sending electronic responses.

In the context of the two-factory theory, which of the following needs of employment do motivators primarily try to fulfill?

Esteem needs

T/F: According to the two-factor theory, interpersonal relationships are considered motivators.

False

T/F: Employment agencies typically have their own workforce, which they supply by contract to employers with jobs.

False

T/F: In a biographical interview, applicants are required to give specific examples of how they have handled a problem in the past

False

T/F: Paid orientation time is a separation cost involved in turnover

False

T/F: The employee polygraph protection act prohibits employers, including federal, state, and local government agencies, from using polygraphs for pre-employment screening purposes.

False

T/F: Yield ratios measure the quality of job applicants.

False

What is true about on the job training?

It can disrupt regular work in an organization

Which of the following is a characteristic of flexible staffing?

It helps employers avoid some of the costs to full-time benefits.

Which of the following is a purpose of an application form?

It is a basic employee record for applicants who are hired

________ is the desire that exists within a person that causes that individual to act

Motivation

_______ measure dexterity, hand-eye coordination, an arm-hand steadiness

Physical ability tests

The ultimate purpose of selection is _____, or fitting a person to the right job.

Placement

A(n) ______ typically hires the staff of an employer and writes paychecks, pays taxes, prepares and implements HR policies, keeps all the required HR records for the employer, and bears legal liability for a fee.

Professional employer organization

What is a direct cost of absenteeism?

Replacement for absent workers

Which of the following occurs when interviewers favor or select people whom they believe to be like themselves on the basis of a variety of personal factors?

Similarity bias

In the context of medical examinations and inquiries in the selection process, which of the following is true of the Americans with Disabilities (ADA)?

The ADA prohibits a company from asking job applicants any question related to current or past medical history until a conditional job offer has been made

T/F: A learning culture can be created in organizations by involving middle managers in the development and implementation of practices that promote such a culture.

True

T/F: Unlike the use of e-learning as the sole method of training, blended learning provides greater flexibility with multiple training methods and can deliver superior training outcomes.

True

Cole, the director of training for a manufacturer of heavy equipments, designed a training program for the newly hired sales representatives of the company. As part of the training, the sales representatives were required to perform job duties and job-related tasks. This involved memorizing and recalling details from the company catalog regarding the types of equipment, their functions, their appropriate and inappropriate uses, pricing, and financing packages. In this scenario, Cole most likely incorporated _______ in his training program.

active practice

According to Abraham Maslow, soon after a person has fulfilled his or her safety needs, he or she will strive ti fulfill his or her _____.

belonging needs

When using ____ to evaluate training, HR professionals gather data on training in their organizations and compare them with data on training at other organizations of similar size in their industry.

benchmarking

In the context of the types of executive search firms, _______ charge a fee only after candidates is hired by a client company.

contingency firms

What is true of school recruiting and college recruiting?

cooperative programs with employers generate qualified future applicants for full-time positions.

Train Tax, a tax preparation company, has identified that the total cost of its employee benefits contributes to 30 percent of the company's expenses. Which of the following should be incorporated by Train Tax to reduce its cost associated with employee benefits?

it should employ temporary workers

Mybody Fit, a fitness center, is planning to invest in specialized exercise equipment. The equipment is highly effective, but it is also dangerous if not used properly. The fitness center sends its team of instructors to a certified training program to learn how to handle the equipment. The type of training described in the scenario is _____.

job and technical training

Identify an intangible item in a psychological contract

loyalty

The most common method of delivering training at all levels in an organization is _____.

on the job training

Despite having mastered the skills and processes related to their day-to-day jobs , the firefighters of the Lake Hogan Fire Department train constantly to increase their muscle memory and to keep their skills hones so that they can respond quickly in emergency situations. This best exemplifies____.

overlearning

Mary, an HR Recruiter for Aurora Borealis Lighting Inc., decides to hire an individual who has the ability to learn on the job. The company estimates that it will be two years before the new hire will be fully productive. Consequently, it is looking to hire a person who will be with the company for at least four years. Mary suggests that the company hire only those applicants who have been with their previous employers for at least two years and have not changed jobs too frequently. Mary's suggestion best exemplifies a(n) _____.

predictor of selection criteria

In her evaluation sheet, Theresa, a soft skills trainer at Wren's Academy, receives high ratings in the areas of class enjoyability and trainee willingness to take the program again. This evaluation best exemplifies a ____ measure of training evaluation.

reaction- level

In the context of Abraham Maslow's hierarchy of needs theory, the highest human need is the need for_____.

self-actualization

What is the main purpose of pre-employment screening?

to determine if applicants meet the minimum qualifications for job openings