Man 3025 Exam 1

Tactical goals are set by________.

middle managers

In which way is crowdsourcing a solution different than using the Delphi technique?

not everyone is an expert

Sabina is responsible for building the day-to-day work schedules for her subordinates. She assigns specific tasks to her subordinates and designs activities according to the objectives that she receives from her seniors. Sabina works on _____ goals.

operational

A(n) _____ decision is a decision that is relatively structured or recurs with some frequency (or both).

programmed

cost leadership strategy

purchase on a large scale, able to bring cost down

In the Hawthorne studies, workers who overproduced were branded as _____.

rate busters

In which area do first-line managers spend the majority of their time?

supervising the work of their subordinates

The government of Westeria has made it mandatory that all local publishers must use paper made in Westeria itself. This restriction imposed by Westeria on its publishers is a form of________.

"buy national" legislation

rational decision making

1. recognize 2. identify 3. evaluate 4. select 5. implement 6. follow up

What is often at the center of debates on ethics and social responsibility?

Corporate governance

BCG Matrix "star"

High growth, high market share

Who is recognized as the father of industrial psychology based on his belief that psychologists can make valuable contributions in the areas of training, employee selection, and motivation?

Hugo Munsterberg

Which of the following statements about administrative management is true?

It encompasses the concepts of planning, organizing, leading, and controlling

Which of the following is an agreement among the United States, Canada, and Mexico to promote trade with one another?

North American Free Trade Agreement

Which of the following proposed that workers respond primarily to the social context of the workplace, including social conditioning, group norms, and interpersonal dynamics?

The human relations movement

Which of the following best summarizes the relationship between necessary resources and the prevalence of small businesses in an industry group?

The more resources an industry requires, the harder it is to start a business and the less likely it is that the industry is dominated by small firms.

escalation of committment

a decision maker sticks with their decision even after all of the evidence shows that it's wrong

Bounded rationality is assumed in the _____ model of decision making.

administrative

Entrepreneurs________.

are involved in planning and organizing activities of a business venture

Professor Chavez needs to choose a biology textbook for her class. Both textbooks under consideration are known for the clarity and extensiveness of their content. When Chavez chooses a textbook, she is making a decision in a state of _____.

certainty

differentiation strategies

company strategiezes to stand out from the crowd and make them different

Which of the following best explains what occurs at the step of selecting the best alternative when completing the rational decision-making process?

consider all situational factors, and choose the alternative that best fits the situation

Which type of strategy is the set of strategic alternatives from which an organization chooses as it manages its operations simultaneously across several industries and several markets?

corporate level

An organizational strength that is possessed by only a small number of competing firms is a firm's_______.

distinctive competency

nonprogramed

dont make all the time, more risky

Canyon LLC, a television manufacturing company, is about to launch its smart TV. The television will come with a built-in web browser by a company called Wayfarer Inc. to access the internet. Canyon is Wayfarer's _____.

strategic partner

Which of the following is an advantage of buying an existing business?

established supplier relationships

A firm pursuing a(n) _____ strategy concentrates on a specific regional market, product line, or group of buyers.

focus

Which of the following disadvantages of group decisions typically occurs when the desire for cohesiveness overwhelms the goals of the group?

groupthink

BCG Matrix "?"

high growth, low market share

Electronic Communications Privacy Act

illegal to wire tap someone's phone without their knowledge

he Sarbanes-Oxley Act of 2002_______.

imposes tough measures to deter corporate and accounting fraud

Which of the following is a part of an organization's external environment?

inflation

A group organized by its members to attempt to influence organizations is known as a(n)__________.

interest group

Managers sometimes decide to do something because it feels right or they have a hunch. This is an example of using _____ in decision making.

intuition

Jewel often uses standing plans while managing inventory levels and ordering within her organization. Why are standing plans effective for this process?

inventory and ordering occur regularly

The nominal group decision-making technique _____.

is used to generate creative and innovative ideas

Which of the following statements about management science is true?

it focuses on mathematical representations of reality

A disadvantage of using interacting groups, instead of Delphi or nominal groups, to make decisions is that _____.

it might allow political processes to play too big a role

Destani has a small business that is doing well, and she is ready to expand. Before she does, she would like to meet with other female business owners and get their feedback. How might Destani seek out information from other women to do this?

join a networking group

Excessive transportation costs, government regulations, and home production costs might lead a firm to choose what approach to internationalization?

licensing

BCG Matrix "cash cow"

low market growth, high market share

BCG Matrix "dog"

low market growth, low market share

What is defined as a set of activities directed at an organization's resources, with the aim of achieving organizational goals in an efficient and effective manner?

management

The choices a firm makes as to where and how much to invest reflect issues of________.

resource deployment

A _____ business sells directly to consumers products manufactured by other firms.

retail

Pet care salons, skin clinics, and day care centers are all examples of businesses operating in the _____ industry.

service

The Clippery is a dog grooming salon. Which industry segment is it most likely to operate in?

service

Sam's Big Bites, an American chain of burger stands, operates on all military bases in the United States. The agreement between Sam's Big Bites and the Department of Defense is a(n)_________.

strategic alliance

Which of the following is a way of approaching business opportunities and challenges, and developing strategies to take advantage of those?

strategic management

Janell worked as a manager for 30 years in a leading corporation and now works with the Small Business Administration to help small businesses. Janell provides free consultation and assistance to new entrepreneurs and most likely belongs to_______.

the Service Corps of Retired Executives (SCORE)

Which of the following statements is true in the context of decision making under a state of risk?

the decision maker uses probability estimates to assess alternatives

programed decisions

the decisions that are low risk and you make everyday

A management process is considered to be effective when _____.

the right decisions are made and implemented

Why are lending institutions such as banks more likely to help finance the purchase of an existing business than a new business?

the risks are better understood

Marah, a manager, has postponed the task of preparing a report while she has one of her employees research some data. While she is waiting for the data, Marah is meeting with a supplier instead. This scenario illustrates Marah's _____ skills.

time management

Aries Inc. manufactures dairy products and detergents. This is an example of _____ diversification.

unrelated

Theo works for a data mining company. He recently discovered a coworker who has knowingly breached the company's online privacy policy to complete an important project for his manager. If Theo decides to report this breach, his actions will be considered________.

whistle blowing