MAN 4701 FSU Daniels Ch. 11 Dynamic Study Module and Study Plan Questions
Whenever a change is made to a safety protocol, Shawn is the person who decides if the change will actually be implemented. This responsibility relationship is ____________.
Must approve
An individual with must approve responsibility _________________.
Must approve or disapprove decisions
Which of the following describes the situation when a minimal number of job activities and a minimal amount of authority have been delegated to subordinates by management?
Centralization
Tanya has a position where she has the right to advise people making a decision. This authority is known as _____________.
Consulting
Which of these represents a list of specific activities that must be performed by whoever holds the position?
Job description
Which term describes the right to make decisions and to give orders concerning the production-, sales-, or finance-related behaviors of subordinates?
Line authority
Which tool describes the various relationships that exist in the organization and summarizes how the responsibilities of various managers relate to one another?
Management responsibility guide
Which question would LEAST likely help managers to determine the amount of decentralization appropriate for a situation?
What is the net profit of the organization?
The ___________ step in the delegation process is creating the obligation for the subordinate to perform the duties assigned.
Third
Which of the following is NOT a suggestion for delegating tasks?
To break the ice, include the activities that are not essential but easy and interactive.
Which statement about functional similarity and job responsibility is TRUE?
When responsibilities overlap, the probability of job completion decreases.
The functional similarity method is defined as _________.
A method of dividing appropriate job activities among employees.
At a hamburger restaurant at the mall no particular job is assigned the task of cleaning up the grill at the end of the night. This would be an example of _______________.
A responsibility gap
__________________ exists when certain tasks are not included in the responsibility area of any individual organization member.
A responsibility gap
The management responsibility guide is ________________.
A tool developed to implement the interaction process that enables each manager to actively participate with his or her superiors, peers, and subordinates in systematically describing the managerial job to be done and then clarifying the role each manager plays in relationship to his or her work group and to the organization.
In regards to behavior with upper management, responsible managers ____________ when dealing with upper management.
Accept criticism for mistakes and buffer their groups from excessive criticism
__________________ refers to the thinking where individuals are held liable for how well they use their authority and live up to their responsibility of executing preset activities.
Accountability
Which of these represents the first step in the delegation process?
Assigning specific duties to the individual
The degree of responsibility that a manager possesses can be determined by appraising the manager on four dimensions. Which of the following is one of these dimensions?
Attitude toward and conduct with subordinates
Which term refers to the right to perform or command?
Authority
__________ allows its holder to act in certain designated ways and to directly influence the actions of others through orders.
Authority
Kevin's department received some criticism for past performance. He accepted responsibility for the mistakes and spared his employees the excessive criticism. Kevin in exhibiting what key dimension of responsible management behavior?
Behavior with upper management
Which of these is implied when a maximum number of job activities and a maximum amount of authority have been delegated to subordinates by management?
Decentralization
An organization with a very high degree of delegation is said to be ____________.
Decentralized
As an organization increases in size, managers have to assume more responsibility and different types of tasks. _______________ is typically an effective means of helping them manage this increased workload.
Delegation
The terms centralization and decentralization describe the general degree to which ___________ exists within an organization.
Delegation
Which term describes the actual process of assigning job activities and corresponding authority to specific individuals within the organization?
Delegation
Which term refers to the actual process of assigning job activities and corresponding authority to specific individuals within the organization?
Delegation
___________________ is the process of assigning job activities and corresponding authority to specific individuals within the organization.
Delegation
Which of these is NOT a step in the functional similarity method of dividing job activities?
Establishing a chain of command
Which of the following would be recommended to make delegation more effective?
Establishing mutually agreed-upon results and performance standards for delegated tasks
When Sharon delegates a task to a subordinate, she always receives input from the employee on what the ultimate outcome and performance expectations should be. Sharon is demonstrating which of the following guidelines for effective delegation?
Establishing mutually agreed-upon standards for delegated tasks
Kathryn, a faculty member, chairs a special projects committee for the university. In this position, Kathryn has authority to assign tasks to graduate student researchers, which is not usually part of her job. This is an example of what type of authority?
Functional
Sarah wants to use the most basic method to divide the job activities in her department. What method should she use?
Functional similarity
Which of these is the most basic method of dividing job activities which suggests that management should take four simple connected steps to divide job activities?
Functional similarity method
According to the management responsibility guide, an individual with __________ guides and directs the execution of the function through the person accepting operating responsibility.
General responsibility
Brenda is currently thinking about how much decentralization is needed at her organization, considering how similar various products sold are. This best fits with the decentralization question of _________.
How homogeneous is the organization's product line?
According to the management responsibility guide, an individual with specific responsibility _______________.
Is responsible for executing a specific or limited portion of the function
An individual with must be consulted responsibility ______________.
Is someone whose area is affected by a decision and who must be called on to render advice or relate information before any decision is made or approval is granted.
To increase the likelihood that management system objectives are achieved, managers delegate _____________.
Job activities
An individual's job activities within an organization are usually summarized in a formal statement known as which of the following?
Job description
An individual with __________ may be called on to relate information, render advice, or make recommendations before the action is taken.
May be consulted responsibility
Which of the following is one of the responsibility relationships among managers as used in the management responsibility guide?
Must be consulted
Which of the following is LEAST likely to be an obstacle to the delegation process?
Obstacles related to family members
According to the management responsibility guide, an individual with _________ is directly responsible for the execution of the function.
Operating responsibility
The management responsibility guide includes seven responsibility relationships among managers. Which type of relationship focuses on the individual who is directly responsible for the execution of a function?
Operating responsibility
When more than one individual is responsible for the same activity, this is a situation known as _______.
Overlapping Responsibility
Which statement about functional similarity and job responsibility is TRUE?
Overlapping responsibilities negatively impact product quality
____________ is defined as a situation in which more than one individual is responsible for the same activity.
Overlapping responsibility
_____________________ refers to a situation in which multiple individuals are responsible for the same activity.
Overlapping responsiblity
Which condition would indicate decentralization is needed?
Product lines are highly diversified
Which of the following best illustrates the personal attitudes and values of a responsible manager?
Putting organizational goals ahead of personal desires
Which term describes the obligation to perform assigned activities?
Responsibility
____________ is the obligation to perform assigned activities. It is the self-assumed commitment to handle a job to the best of one's ability.
Responsibility
_______________________ is the obligation to perform assigned activities.
Responsibility
Which of these describes a situation is which certain tasks are NOT included in the responsibility area of any individual organization member?
Responsibility gap
Authority is the ______________.
Right to perform or command
Anna is currently giving her subordinate Eddie the authority needed to perform the task delegated to him. This is a part of what step in the delegation process?
Second Step
Which term describes the right to advise or assist those who possess line authority as well as other staff personnel?
Staff authority
In the advisory or counseling role, _______________.
Staff personnel use their professional expertise to solve organizational problems.
Accountability refers to _______________.
The management philosophy whereby individuals are held liable for how well they use their authority and live up to their responsibility of performing predetermined activities
Line Authority is defined as ___________.
The must fundamental authority within an organization. It reflects existing superior-subordinate relationships and consists of the right to make decisions and to give orders concerning the production-, sales-, or finance-related behaviors of subordinates.
Staff authority is defined as __________________.
The right to advise or assist those who possess line authority as well as other staff personnel
Functional authority is defined as ___________.
The right to give orders within a segment of the organization in which this right is normally nonexistent.
Which of the following is a FALSE statement about responsibility?
The source of responsibility lies with the position an individual occupies.
Stewart is putting together a list of what tasks waitresses need to perform in their jobs for his restaurant. This is called a(n) ____________.
job description