Management ch. 5+6

TF Workplace diversity refers exclusively to the differences between employee characteristics

False

TF Demographic characteristics such as differences in age, gender, race etc. reflect surface-level diversity among employees

True

TF One of the strategic benefits of workplace diversity is that it can be viewed as the "right" thing to do

True

A minority being passed over for a promotion in favor of less qualified internal candidates is related to...

....organizational performance

Reduced costs associated with high turnover and absenteeism is a benefit of workplace diversity for....

....organizational performance

The period of time between the 1960s to 70s focused on complying with laws and regulations through...

...affirmative action policies and programs

In terms of workplace diversity, the new millennium has witnessed in read focus on diversity and inclusion for...

...business success, profitability, and growth

People are going to be different but the focus of managers should be able to....

...find ways to develop strong relationships with and engage the entire workforce

Hair color, skin tone, manner of dress, and accent are characteristics of...

...surface level diversity

The median age of the U.S. Population has risen significantly over the last decade reflects the characteristics of....

...the U.S. population

Employees from a variety of ethnic and gender backgrounds result in better team performance for what kind of team?

A problem solving team

What people management benefits arises from workplace diversity?

Better use of employee talent

Coworkers discovering they have different tastes in music and books, that one is extroverted and the other is introverted, and one prefers working in teams and the other works best alone These are examples of...

Deep-level diversity

What time period were companies developing programs to help improve self-confidence and qualifications of diverse employees to "fit in"

Early 1980s

TF An important impact that workplace diversity has organizations, performance is through the increase in employee turnover

False

TF Deep-level diversity refers to easily perceived differences that may trigger certain stereotypes, but that do not necessarily reflect the ways people this or feel

False

TF the concept of workforce diversity I pander from compliance to an issue of business survival during the early 1980s

False

The term "Workforce diversity" was first used during what era

Late 1980s

Shifting from compliance and focusing on women and minorities to include everyone was a feature of "workforce diversity" during what time period?

Late 80s to late 90s

Differences arising in _________ becomes more important people as they get to know peach other

Personality

When a VP ensures there is a mix of ages, ethnicities, and genders on a team this is what kind of concern ?

Organizational strategy

Potential to improve market share is what category of op workplace diversity?

Strategic

How does surface-level diversity differ from deep-level diversity?

Surface-level diversity can affect the way people perceive others, especially in terms of assumptions or stereotyping, while deep-level diversity affect general behavior of people at work.

Workplace

The ways in which people in an organization are similar and different