Management Ch.14

Used properly, teams can be powerfully effective as a building block for:

organization structure

a team strategy that emphasizes internal team building while simultaneously achieving external visibility is called:

parading

what lateral role relationships exists when top management centralizes an activity to which a large number of other units must gain access?

a service relationship

what is a characteristic of the norming stage of group development?

agreeing on shared goals

a team that controls decisions about and execution of a complete range of tasks, including acquisitions, operations, quality control, maintenance, and shipping, is known as a(n):

autonomous work group

"I can see that you are stuck on that problem. You need some new ideas, I recommend that you assemble a team to help you." - a team can:

bring about innovation and change

Julian is putting together a team to revamp the company's social media presence. how can he ensure that the team is cohesive and has high-performance norms?

by selecting people who have similar backgrounds and attitudes, but are not too homogeneous

the primary role of a management team is to:

coordinate and provide direction to subunits

___________ enhances team performance, even among virtual teams

empowerment

what should management do to properly empower a team?

entrust the team with responsibility, allowing them to make decisions on their own

a guy who is usually more reserved and only does the bare minimum is placed with a team that has members who perform well. he then begins to become more engaged, speaking up, and investing in team goals. what would cause this social facilitation effect?

he is more motivated when other people are present

what can help leaders build teams that are cohesive and have high-performance norms?

helping the team succeed and publicizing its success

"Kellen, always strive to have a high-performing _________ reporting to you. These individuals will coordinate and give directions to the subunits under their jurisdiction and integrate work among the subunits. This will be the key to your success", said Kellen's mentor:

management team

what is a characteristic of the storming stage of group development?

maneuvering for power and status

what exemplifies the work of a task specialist?

moving the team toward its objectives

a benefit that teams provide to their members is:

satisfaction of important personal needs, such as affiliation

_________ develop and maintain harmony within the team: they boost morale, give support, provide humor, soothe hurt feelings, and exhibit concern for members; well-being.

team maintenance roles

individuals are generally more motivated to work hard when they are in the presence of others, are connected with what others think of them, and want to maintain a positive self-image. This is called:

the social facilitation effect