management chapter 14 quiz

__________, which all managers have, is power that results from managers' authority to reward their subordinates. Rewards can range from praise to pay raises, from recognition to promotions. Coercive power Referent power Expert power Reward power Legitimate power

Reward power

______ leaders focus on providing increased service to others—meeting the goals of both followers and the organization—rather than to themselves. Servant Support LMX Transactional Shared

Servant

Which of the following statements about leadership and management is true? Leadership is more essential than management. Management and leadership are complementary systems of action. Leadership is about coping with complexity. Management is about coping with change. Leadership and management are synonymous.

Management and leadership are complementary systems of action.

Which of the following is incorrect about the leader-member exchange (LMX) model of leadership? The LMX model assumes each manager-subordinate relationship is unique. The LMX model emphasizes that leaders have different sorts of relationships with different subordinates. The LMX model looks at the quality of relationships between managers and subordinates. The quality of the relationship between managers and subordinates is related to turnover. The LMX focuses only on the behaviors or traits of leaders.

The LMX focuses only on the behaviors or traits of leaders.

Which of the following statements is not a practical implication of the behavioral approaches to leadership? It is important to train managers on the various forms of task leadership. There is one best style of leadership. It is important to train managers on the various forms of relationship leadership. How effective a particular leadership behavior is depends on the situation at hand. A leader's behavior is more important than his or her traits.

There is one best style of leadership.

______ focuses on clarifying employees' roles and task requirements and providing rewards and punishments contingent on performance. Laissez-faire leadership Participative management Empowering leadership Transactional leadership Servant leadership

Transactional leadership

______ leadership helps employees pursue organizational goals over self-interests. Laissez-faire Service Transformational Transactional Shared

Transformational

Medical knowledge possessed by doctors results in their ______ power. referent coercive legitimate reward expert

expert

Which of the following is considered a "soft" tactic used to influence others? exchange tactics coalition tactics pressure tactics ingratiating tactics legitimating tactics

ingratiating tactics

In the ______ leadership model, a leader makes desirable rewards available in the workplace and clarifies how followers can obtain them. behavioral relationship-oriented path-goal transformational passive

path-goal