Management Chapter 15: Groups and Teams

Committee

A group of individuals charged with performing a type of specific activity and is usually classified as a task group

Formal Group

A group that exists within an organization by virtue of mangagement decree to performt tasks that enhance the attainment of organiztional objectives

Team

A group whose members influence one another toward the accomplishment of the organization

Group

Any number of people who interact with one another, are psychologically aware of one another, and perceive themselves to be a group

Soctiogram

Constructed to summarize the informal relationships among group memeber

Task Group

Formal group of members who interact with one another to accomplish most of the organization's non-routine taks

Command Group

Formal group that is outlined in the chain of command on an organizing chart

Friendship Group

Informatl group that form in organizations because of the personal affiliation the members have wuth one another

Work Team

Task group used in organizations to achieve greater organizational flexibility or to cope with rapid growth

Stages of Formal Group Development

1) Acceptance Stage 2) Communication and decision making stage 2) group solidatry stage 4) group contorl stage

Strategies to Build Trust in Groups

1) Communicate often to members 2) show respect 3) be fair 4) be predictable 5) demonstrate compentence

Self-Managed Team

A team that plans, organizes, influences, and controls its own work situation with only minimal intervention and direction from management

Sociometry

Analytical tool mangers use to amake these determinations

Groupthink

The mode of thinking that group memeber engage in when the desire for agreements so dominates the group that is overrides the need to realistically appraise alternative solutions

Cross Functional Team

Work team composed of people from different functional areas of the organization

Stages of Team Development

1) Forming 2) Storing (conflicts arise, leaders emerge) 3) norming (agreement stage, conflicts resolved) 4) performing 5) adjourning