Management: Exam 1 (Chapters 1-6)

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One of the strategic benefits of workplace diversity is that it can be viewed as the "right" thing to do.

True

Organizations help employees adapt to the culture through socialization

True

Our human nature is to not accept or approach anything that's different from us.

True

People's beliefs about conditions of economic inequality illustrate how societal attitudes can constrain managers' decisions and actions.

True

Risk is the condition in which a decision maker is able to estimate the likelihood of certain outcomes.

True

Strong cultures have more influence on employees than do weak cultures

True

The anchoring effect describes when decision makers fixate on initial information as a starting point and then, once set, fail to adequately adjust for subsequent information

True

The four contemporary functions of management are planning, organizing, leading, and controlling.

True

The phenomenon of escalation of commitment refers to an increased commitment to a previous decision despite evidence that it may have been wrong

True

The sunk costs error occurs when decision makers forget that current choices cannot correct the past.

True

The term "values" refers to basic convictions about what is right and wrong behavior.

True

The view of managers as omnipotent is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organization's objectives.

True

U.S. federal law does not prohibit discrimination against employees on the basis of sexual orientation.

True

Under the Sarbanes-Oxley Act, whistle-blowers in the United States who report suspected corporate violations of laws now have protection from reprisals and retaliation.

True

A dynamic environment is characterized by the absence of new competitors, few technological breakthroughs by current competitors, and little activity by pressure groups to influence the organization.

False

A manager's job is all about personal achievement

False

According to projections of the U.S. population, the ethnic groups that will exhibit the most change are the Hispanic and African American populations

False

An organization is said to adopt the market approach to going green when it responds to the environmental demands made by its stakeholders.

False

Directing and motivating are part of the controlling function of management

False

Effectiveness refers to getting the most output from the least amount of input

False

Employers are justified if they do not hire workers with disabilities as they lack job skills and experience necessary to perform as well as their abled counterparts

False

In strong organizational cultures, employees have little knowledge of company history or heroes; what is important is present performance

False

In the symbolic view of management, managers are seen as directly responsible for an organization's success or failure.

False

Managers of high-performing companies tend to consider the interests of the most profitable stakeholder groups as they make decisions.

False

Men are found to follow a nurturing, inclusive, and collaborative style of leadership, in contrast to women.

False

Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization

False

One assumption of rational decision making is that the decision maker is not aware of all possible alternatives and consequences

False

People with an internal locus of control believe that what happens to them is due to luck or chance.

False

Rules and procedures are the same.

False

The concept of workforce diversity expanded from compliance to an issue of business survival during the early 1980s

False

The decision-making process begins by identifying decision criteria

False

Workplace diversity refers exclusively to the differences between employee characteristics.

False

One argument against businesses championing social responsibility issues is that businesses already have too much power.

True

Managers need to understand cultural differences to make effective decisions in today's fast-moving world.

True

Managers play an important role in dealing with various challenges being faced by organizations today.

True

A decision criterion defines what is important or relevant to resolving a problem.

True

A great manager can inspire employees professionally and personally

True

A portion of a manager's job, especially at lower organizational levels, may entail duties that are often more clerical than managerial

True

A programmed decision is a repetitive decision that can be handled by a routine approach.

True

According to the classical view of social responsibility, management's only social responsibility is to maximize profits

True

According to the socioeconomic view, managers' social responsibilities go beyond making profits to include protecting and improving society's welfare.

True

An organization's competitors and employees are considered to be stakeholders who are affected by the organization's decisions and actions.

True

An organization's structural design, its goals, performance appraisal systems, and reward allocation procedures influence the ethical choices of employees.

True

At the conventional level of moral development, ethical decisions rely on maintaining expected standards and living up to the expectations of others.

True

Demographic characteristics such as differences in age, gender, race, etc. reflect surface-level diversity among employees.

True

Giving service-contact employees the discretion to make day-to-day decisions on job-related activities is instrumental in creating a customer-responsive culture

True

In order for organizations to survive successfully, managers must create a customer-responsive organization.

True

Management is universally needed in all organizations.

True

When employees are evaluated only on outcomes, they may be pressured to do whatever is necessary to look good on the outcomes, and not be concerned with how they got those results.

True

Women and men now each make up almost half of the workforce in the United States.

True


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