Management: Exam 1 (Chapters 1-6)
One of the strategic benefits of workplace diversity is that it can be viewed as the "right" thing to do.
True
Organizations help employees adapt to the culture through socialization
True
Our human nature is to not accept or approach anything that's different from us.
True
People's beliefs about conditions of economic inequality illustrate how societal attitudes can constrain managers' decisions and actions.
True
Risk is the condition in which a decision maker is able to estimate the likelihood of certain outcomes.
True
Strong cultures have more influence on employees than do weak cultures
True
The anchoring effect describes when decision makers fixate on initial information as a starting point and then, once set, fail to adequately adjust for subsequent information
True
The four contemporary functions of management are planning, organizing, leading, and controlling.
True
The phenomenon of escalation of commitment refers to an increased commitment to a previous decision despite evidence that it may have been wrong
True
The sunk costs error occurs when decision makers forget that current choices cannot correct the past.
True
The term "values" refers to basic convictions about what is right and wrong behavior.
True
The view of managers as omnipotent is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organization's objectives.
True
U.S. federal law does not prohibit discrimination against employees on the basis of sexual orientation.
True
Under the Sarbanes-Oxley Act, whistle-blowers in the United States who report suspected corporate violations of laws now have protection from reprisals and retaliation.
True
A dynamic environment is characterized by the absence of new competitors, few technological breakthroughs by current competitors, and little activity by pressure groups to influence the organization.
False
A manager's job is all about personal achievement
False
According to projections of the U.S. population, the ethnic groups that will exhibit the most change are the Hispanic and African American populations
False
An organization is said to adopt the market approach to going green when it responds to the environmental demands made by its stakeholders.
False
Directing and motivating are part of the controlling function of management
False
Effectiveness refers to getting the most output from the least amount of input
False
Employers are justified if they do not hire workers with disabilities as they lack job skills and experience necessary to perform as well as their abled counterparts
False
In strong organizational cultures, employees have little knowledge of company history or heroes; what is important is present performance
False
In the symbolic view of management, managers are seen as directly responsible for an organization's success or failure.
False
Managers of high-performing companies tend to consider the interests of the most profitable stakeholder groups as they make decisions.
False
Men are found to follow a nurturing, inclusive, and collaborative style of leadership, in contrast to women.
False
Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization
False
One assumption of rational decision making is that the decision maker is not aware of all possible alternatives and consequences
False
People with an internal locus of control believe that what happens to them is due to luck or chance.
False
Rules and procedures are the same.
False
The concept of workforce diversity expanded from compliance to an issue of business survival during the early 1980s
False
The decision-making process begins by identifying decision criteria
False
Workplace diversity refers exclusively to the differences between employee characteristics.
False
One argument against businesses championing social responsibility issues is that businesses already have too much power.
True
Managers need to understand cultural differences to make effective decisions in today's fast-moving world.
True
Managers play an important role in dealing with various challenges being faced by organizations today.
True
A decision criterion defines what is important or relevant to resolving a problem.
True
A great manager can inspire employees professionally and personally
True
A portion of a manager's job, especially at lower organizational levels, may entail duties that are often more clerical than managerial
True
A programmed decision is a repetitive decision that can be handled by a routine approach.
True
According to the classical view of social responsibility, management's only social responsibility is to maximize profits
True
According to the socioeconomic view, managers' social responsibilities go beyond making profits to include protecting and improving society's welfare.
True
An organization's competitors and employees are considered to be stakeholders who are affected by the organization's decisions and actions.
True
An organization's structural design, its goals, performance appraisal systems, and reward allocation procedures influence the ethical choices of employees.
True
At the conventional level of moral development, ethical decisions rely on maintaining expected standards and living up to the expectations of others.
True
Demographic characteristics such as differences in age, gender, race, etc. reflect surface-level diversity among employees.
True
Giving service-contact employees the discretion to make day-to-day decisions on job-related activities is instrumental in creating a customer-responsive culture
True
In order for organizations to survive successfully, managers must create a customer-responsive organization.
True
Management is universally needed in all organizations.
True
When employees are evaluated only on outcomes, they may be pressured to do whatever is necessary to look good on the outcomes, and not be concerned with how they got those results.
True
Women and men now each make up almost half of the workforce in the United States.
True
