Management Final Chapter 14
11. At John's organization, the annual sales prize is very important. Sales people work hard and compete against one another for the prize. It appears the ________ dimension of cultural diversity is high at John's organization. A. assertiveness B. future orientation C. power-distance D. uncertainty avoidance E. individualism
A
24. According to Hofstede's Model of National Culture, cultures high on________ value performance/winning, competition, and success. A. assertiveness B. power-distance C. individualism D. collectivism E. nurturing
A
27. According to Hofstede's Model of National Culture, the saying "He who dies with the most toys wins" indicates a culture high on the dimension of ________. A. assertiveness B. power-distance C. individualism D. collectivism E. nurturing
A
31. According to Hofstede's Model of National Culture, a culture with a(n) _________ values saving, thrift, and persistence in working toward and reaching future goals. A. long-term orientation B. power-distance orientation C. individualist orientation D. short-term orientation E. collectivist orientation
A
35. Julie is from Singapore and works for a Singapore-based organization in Nepal. Julie is a _______. A. Parent- (home-) country national B. Third-country national C. Host-country national D. Domestic national E. Double national
A
36. Heather is American and works for a U.S.-based company in Brazil. Heather is a __________. A. Parent- (home-) country national B. Third-country national C. Host-country national D. Domestic national E. Double national
A
44. __________is the process of shuttering operations in other countries and bringing work back to the home country. A. Onshoring B. Trade blocs C. Expatriate D. Outsourcing E. Parochialism
A
48. During the _____ phase of culture shock, everything is interesting and new. Expatriates feel like they are on an adventure. A. honeymoon B. adaptation C. culture shock D. exploration E. depression or hostility
A
53. When Acme Global asked Tamera to relocate to the company's newest foreign plant, it paid her a salary equal to what she was making in the United States and gave her an allowance for extra expenses. It appears Acme Global is using the _________ approach to expatriate compensation. A. balance sheet B. split-pay C. negotiation D. localization E. equalization
A
60. Acme Global is sending Alysha on an expatriate assignment. Alysha will continue to receive the same amount of pay but will also receive an allowance in the host country currency to help her with expenses. It appears Acme Global is using the _________ approach to expatriate compensation. A. balance sheet B. split-pay C. lump sum D. localization E. equalization
A
1. The major factor increasing the complexity of the business environment is the: A. addition of competitors. B. globalization of markets. C. increased barriers to entry. D. reduced number of suppliers. E. increased number of suppliers
B
13. At Craig's organization, sales people receive their commissions immediately after a sale closes. The manager keeps a large amount of cash on hand and pays the commissions as soon as the customer leaves the store. It appears the ________ dimension of cultural diversity is high at Craig's organization. A. assertiveness B. short-term orientation C. societal collectivism D. power-distance E. individualism
B
14. Yelena's organization has a separate lunch room for executives. It appears the ________ dimension of cultural diversity is high at Yelena's organization. A. assertiveness B. power-distance C. gender differences D. uncertainty avoidance E. individualism
B
17. Whenever Abigail asks her manager how to do a task, her manager responds that Abigail should perform the task as she sees fit. There are no guidelines for most tasks and Abigail learns about the job as she works. It appears the ________ dimension of cultural diversity is low at Abigail's organization. A. societal collectivism B. uncertainty avoidance C. gender differences D. in-group collectivism E. individualism
B
19. According to Hofstede's Model of National Culture, ________ is the degree to which societies accept that inequalities in well-being among members of the society are the result of differences in their individual abilities, both physical and intellectual, and their social status. A. assertiveness B. power-distance C. individualism D. collectivism E. nurturing
B
20. According to Hofstede's Model of National Culture, societies where inequalities are allowed to continue and grow are high in _________. A. assertiveness B. power-distance C. individualism D. collectivism E. nurturing
B
21. According to Hofstede's Model of National Culture, societies where inequalities between people are not accepted are low in _________. A. assertiveness B. power-distance C. individualism D. collectivism E. nurturing
B
34. _______ are people who happen to have a skill set needed in an international assignment but who are not citizens of either the home or host country. A. Parent- (home-) country nationals B. Third-country nationals C. Host-country nationals D. Domestic nationals E. Double nationals
B
38. Heather is American and works for a Singapore-based company in India. Heather is a _______. A. parent- (home-) country national B. third-country national C. host-country national D. domestic national E. double national
B
4. _______ refers to companies conducting business worldwide without boundaries. A. Trade bloc B. Global village C. Expatriate D. Offshoring E. Outsourcing
B
41. Which of the following is an advantage of parent-country nationals? A. Minimizes language and culture problems B. Allows managers to gain international experience C. Compensation is generally easier and is based on local pay scale D. Less expensive than moving someone to the country E. Better understanding of local business laws, culture, and customs
B
45. __________is an employee who leaves their home country to go work in another country. A. Host-country national B. Expatriate C. Trade national D. Onshorer E. Offshorer
B
5. __________ are groups of countries who form an association for the purpose of facilitating movement of goods across national borders. A. Outsourcing B. Trade blocs C. Expatriates D. Parochialism E. Onshoring
B
51. During the _____ phase of culture shock, expatriates start to feel "normal" in their everyday activities. A. honeymoon B. adaptation C. culture shock D. exploration E. depression or hostility
B
54. Laura accepted a temporary expatriate assignment. Since she will be keeping her apartment in her home country and getting a temporary apartment in her host country, she asked to be paid partly in her home-country currency and partly in her host-country currency. Laura is requesting the ________ approach to expatriate compensation. A. balance sheet B. split-pay C. lump sum D. localization E. equalization
B
58. Acme Global is sending Benjamin on an expatriate assignment. Benjamin will receive 60% of his pay in the host country currency and 40% of his pay in his home country currency. It appears Acme Global is using the _________ approach to expatriate compensation. A. balance sheet B. split-pay C. lump sum D. localization E. equalization
B
61. Acme Global is sending Olivia on an expatriate assignment. Olivia met with a compensation specialist at Acme Global to determine how she will be paid. It appears Acme Global is using the _________ approach to expatriate compensation. A. balance sheet B. negotiation C. lump sum D. localization E. equalization
B
10. Cultures with a long-term orientation value: A. value saving B. thrift C. All options are correct D. future goals E. individual achievement
C
22. According to Hofstede's Model of National Culture, ________ cultures value self-expression and believe that people should be judged on their personal achievements. A. assertiveness B. power-distance C. individualism D. collectivism E. nurturing
C
25. According to Hofstede's Model of National Culture, cultures high on________ value heroes and material rewards. A. assertiveness B. power-distance C. individualism D. collectivism E. nurturing
C
3. The primary purpose of __________ is to open trade for the benefit of all. A. trade blocs B. the global village C. the World Trade Organization D. offshoring E. outsourcing
C
39. Which of the following is an advantage of host-country nationals? A. Loyalty to the country may outweigh loyalty to the company B. May be more advantageous than parent-country managers due to similar culture and/or language with host C. Compensation is generally easier, based on local pay scale D. More effective communication with parent-country management E. All the choices are correct
C
49. During the _____ phase of culture shock, expatriates begin to ask "why can't they do things the same way as they are done at home?" A. honeymoon B. adaptation C. culture shock D. depression or hostility E. exploration
C
56. Acme Global recognizes that different employees have different compensation needs when on expatriate assignments. Some may need compensation to pay for their children's education. Others may work in areas where they must pay high taxes. To avoid having to design an individualized pay package for every employee, Acme Global gives every expatriate employee a set amount for extra expenses. It appears Acme Global is using the _________ approach to expatriate compensation. A. balance sheet B. split-pay C. lump sum D. localization E. equalization
C
57. Acme Global recognizes that different employees have different compensation needs when on expatriate assignments. Therefore, it has a compensation specialist sit down with each employee before the assignment to work out how the employee will be compensated. It appears Acme Global is using the _________ approach to expatriate compensation. A. lump sum B. split-pay C. negotiation D. localization E. equalization
C
62. Acme Global is sending Emma on a two-month expatriate assignment. Emma will receive one check to cover her pay for the entire assignment. It appears Acme Global is using the _________ approach to expatriate compensation. A. balance sheet B. split-pay C. lump sum D. localization E. equalization
C
63. _____ is a common method to manage expatriate compensation in which the organization continues to pay the individual at a rate equivalent to their home country salary. A. Split-pay approach B. Localization approach C. Balance sheet approach D. Negotiation approach E. Equalization approach
C
26. According to Hofstede's Model of National Culture, cultures high on________ value relationships with others, interaction over winning, quality of life, and concern for others. A. assertiveness B. power-distance C. individualism D. collectivism E. nurturing
E
28. According to Hofstede's Model of National Culture, the saying "The best things in life are free" indicates a culture high on the dimension of ________. A. assertiveness B. power-distance C. individualism D. collectivism E. nurturing
E
29. According to Hofstede's Model of National Culture, cultures with low _________ will not spend as much societal effort to protect their citizens. A. long-term orientation B. power-distance C. individualism D. collectivism E. uncertainty avoidance
E
30. According to Hofstede's Model of National Culture, a culture with high _________ is one in which the members of society feel uncomfortable with ambiguity. A. long-term orientation B. power-distance C. individualism D. collectivism E. uncertainty avoidance
E
43. __________is the process of hiring another organization to do work that was previously done within the host organization. A. Trade blocs B. Parochialism C. Onshoring D. Expatriate E. Outsourcing
E
15. Samantha's organization keeps a large amount of raw materials in stock to guard against market fluctuations. It appears the ________ dimension of cultural diversity is high at Samantha's organization. A. assertiveness B. power distance C. in-group collectivism D. uncertainty avoidance E. individualism
D
16. Amanda's organization seems to have rules for everything. The policy manual and employee handbook are very long and specific about what employees can and cannot do. It appears the ________ dimension of cultural diversity is high at Amanda's organization. A. assertiveness B. power-distance C. future orientation D. uncertainty avoidance E. individualism
D
23. According to Hofstede's Model of National Culture, ________ cultures believe that the group is the primary unit of value. A. assertiveness B. power-distance C. individualism D. collectivism E. nurturing
D
32. According to Hofstede's Model of National Culture, in a culture with a(n) _________ there is little intent to save for the future and a focus on relatively quick results. A. long-term orientation B. power-distance orientation C. individualist orientation D. short-term orientation E. collectivist orientation
D
40. Which of the following is NOT an advantage of parent-country nationals? A. Generally have a better understanding of the organization, strategy, structure, and culture of the business B. Allows managers to gain international experience C. More effective communication with parent-country management D. Minimizes language and culture problems E. All of the choices are correct
D
42. Which of the following is an advantage of third-country nationals? A. Minimizes language and culture problems B. Allows managers to gain international experience C. Compensation is generally easier and is based on local pay scale D. May be less expensive than either parent- or host-country managers E. All of the choice are correct
D
50. During the _____ phase of culture shock, expatriates may avoid doing anything that requires getting involved in the culture of the country. A. honeymoon B. adaptation C. culture shock D. depression or hostility E. exploration
D
55. Myra will be moving to London as part of an expatriate assignment. Rather than try to figure out how to add on to Myra's compensation, the organization decides to pay her as if she was a member of their London workforce. It appears Myra will be paid under the _________ approach to expatriate compensation. A. balance sheet B. split-pay C. negotiation D. localization E. equalization
D
59. Acme Global is sending Sofia on an expatriate assignment. Sofia will receive all of her pay in the host country currency. It appears Acme Global is using the _________ approach to expatriate compensation. A. balance sheet B. split-pay C. lump sum D. localization E. equalization
D
69. As companies begin to operate in multiple markets, HR managers should be concerned with complying with only home-country legal requirements.
FALSE
71. Parochialism means one has the ability to recognize individual differences.
FALSE
79. Companies prefer expatriates without previous international experience in order to help their employees learn more about the company.
FALSE
80. You are an American citizen working in America for a German company. You are an example of a third-country national.
FALSE
83. Culture shock does not affect the success of an international assignment.
FALSE
85. The honeymoon and adaptation phase of culture shock are essentially the same phase except at different ends of the process.
FALSE
87. There are three common methods for compensating expatriates.
FALSE
89. During Kelly's expatriate assignment, she was paid half in U.S. dollars and half in Yen. This is an example of a balance sheet approach.
FALSE
90. Gabrielle, who lives in England, took an expatriate assignment to Japan. During her assignment, she was paid in Yen. This is an example of a balance sheet approach to expatriate compensation.
FALSE
92. When Ava accepted an expatriate assignment, the organization continued to pay her at a rate equivalent to her home-country salary but also gave her an allowance to help with other expenses. This is an example of a lump sum approach to expatriate compensation.
FALSE
66. Trade blocs are groups of countries who form an association for the purpose of facilitating movement of goods across national borders.
TRUE
67. The global village refers to companies conducting business worldwide without boundaries.
TRUE
68. The purpose of the World Trade Organization is to open trade for the benefit of all.
TRUE
78. Evidence shows that expatriates will fit into a culture better if their personality traits match up well with the culture's most significant characteristics.
TRUE
81. Onshoring is the process of shuttering operations in other countries and bringing work back to the home country to increase employment there.
TRUE
82. Preparing employees for expatriate assignments will primarily be done through cross-cultural training.
TRUE
86. Repatriation is a critical activity because there is strong evidence that there are high levels of voluntary turnover of repatriates once they complete their international assignments and return to the home office.
TRUE
91. Amelia was given one check to cover her pay while on a 3-month expatriate assignment. This is an example of a lump sum approach to expatriate compensation.
TRUE
93. When Isabella accepted an expatriate assignment, the organization paid her based on the host- country's norms. This is an example of a localization approach to expatriate compensation.
TRUE
