Management Principles ch.11

Because organizational change is a difficult endeavor, a company may use _____ who is an OD expert, to diagnose problems, develop a training plan, and document performance.

A change Agent

Disruptive innovation: Check all that apply.

Causes companies to grow; Creates small changes to products and services; Can put companies out of business

According to the scenario, which of the following is the primary cause of disruption to Central Times's business environment?

Distribution of content on the Internet

A company has strong ________ if it continuously seeks new ideas from customers and by looking for ways to use new technologies.

External coordination

Which of the following examples involve an innovation roles and structures strategy? Check all that apply.

In 1943, a small team of Lockheed Martin engineers designed and built a new fighter jet in only 143 days. One of the rules for the team encouraged them to allow vendors to do basic inspections, thus allowing the team (known as the SKUNK WORKS) to spend more of their time on creating the product.; Nissan's CEO, Carlos Ghosn, stubbornly insisted on investing in an all-electric car, even when his 350,000 employees were against it. The result was the Leaf, the first mass-market, zero-emission car.

PLEASE HEART AND STAR MY FLASHCARDS IF YOU CAN!

It allows me to do more to help people like me! ;D plus i'm giving you test answers. I deserve some credit lol

To promote an entrepreneurial spirit, an organization might assign employees to a ______ a separate unit where people work to develop and implement a major new activity.

New Venture Team

Suppose that a company known for producing very high— quality and high-priced vacuum cleaners went to India and recognized a need for inexpensive stick vacuums that could easily be used on wood or even dirt floors. The company worked with an Indian firm and developed these new vacuums, which sold well in India, and are now starting to sell well in the United States. What is the company engaged in?

Reverse innovation

To gather and analyze information about employee attitudes and perceptions about the climate, their managers' leadership, and relationships, an organization could use

Survey Feedback

In which of the following situations would top management support be an effective technique to implement change?

When making a change across multiple departments

Levi's engaged in ____ when it launched a low-cost denim line, dENiZEN brand in China. The brand became popular in India, South Korea, and is now sold in U.S. Target stores.

reverse innovation

The chief advantage of bottom-up approaches and internal innovation contests is that both these techniques:

solicit new ideas from existing employees.

Taco Bell and McDonald's are considering adding kiosks in restaurants for customers to place their orders. This _____ will hopefully make the ordering process more efficient and increase accuracy.

technology change

The only time you should use _____ to implement change is if a crisis exists or all other implementation techniques have failed.

coercion