Management Test 5

Which of the following characteristics relates to an organizational chart?

A graphic display of the official lines of authority and communication within the organization

What is meant by an authentic leader?

A leader who is passionate about company objectives, models corporate values in the workplace, and forms strong relationships with stakeholders

Which of the following characteristics relates to situational leadership theory?

A leadership model whose premise is that a leader's style should be contingent on subordinates' competence and commitment

What is a network organization?

A structure, primarily a command unit, that does not make a good or provide a service but instead coordinates agreements and contracts with other organizations to produce, distribute, and sell products

What term describes the process of providing employees with the ability to contribute input and take on responsibilities for organizational decisions?

Empowerment

What term describes power or influence derived from a person's special knowledge or expertise in a particular area?

Expert power

What name is given to personal power that results when one person identifies with and admires another?

Referent power

What term is used to describe the actual number of subordinates over which a position has authority?

Span of control

The organizational form or structure that an organization takes needs to be consistent with the

Strategy it intends to pursue

What is meant by legitimate power?

The influence that comes from a person's formal position in an organization and the authority that accompanies that position

What is meant by geographic division structure?

The organization of divisions by geographic region

Which of the following refers to a more traditional approach in which managers engage in both task- and consideration-oriented behaviors in an exchange manner?

Transactional leadership

The First Lady's primary source of power is

affiliative

When an organization gives someone authority, it expects something in return, namely

responsibility.

Giving employees tickets to "cash in" for a paid day off when they get their projects done well ahead of the deadline is an example of the creative use of Selected:

xxxformal rewards.

With regard to leadership and management, most American companies today appear to be

. under-led and over-managed.

Reward power, which stems from a person's ability to bestow rewards, is

Organizationally based.

In the process of organizing, a first or basic step is usually grouping tasks into

xxxxwork teams. xxxxdepartments

Which of the following refers to power that is derived by virtue of a person's association with someone else who has some source of power?

Affiliative power

Which of the following characteristics relates to job design?

The process of grouping tasks into jobs

What is meant by organizational structure?

The way managers group jobs into departments and departments into divisions

A positive contribution of the informal relationships in the organization's operation is

communication and interaction

What are the current values of Jay Wilkinson's company, Firespring?

-We Bring it. Everyday. -We have each other's backs -We give a shit

What is meant by a turbulent environment?

An environment wherein customer or other stakeholder demands are continuously changing or the primary technology of the firm is constantly being improved and updated

Which of the following refers to the right to give work orders to others in the organization and is associated with a position within an organization, not with the individual occupying that position?

Authority

What term describes the design of jobs based on the view that workers are independent parts of the production process whose individual characteristics should be taken into account in forming jobs?

Behavioral approach to job design

What term describes the pattern of concentrating authority in a relatively few, high-level positions?

Centralization

What name is given to an organizing concept that ensures that all positions are directly linked in some way to top management?

Chain of Command

Which of the following refers to an organizationally based source of power derived from a leader's control over punishments or the capacity to deny rewards?

Coercive power

What name is given to the most effective managers, who engage in both dimensions of leadership behaviors by getting employees involved in the operation of their departments or divisions in a positive and constructive manner, setting general goals, providing fairly loose supervision, and recognizing employees' contributions?

Employee-centered leaders

If a leader wants a high degree of commitment from his or her subordinates, which sources of power are most likely to lead to that?

Expert, referent, and charismatic

What term describes the arrangement of positions, as shown on an organizational chart, that dictates where work activities are completed, where decisions should be made, and the flow of information?

Formal organization

Which of the following refers to the grouping of jobs according to similar economic activities, such as finance, production and operations, and marketing?

Functional structure

What name is given to the relationships among positions that are not connected by the organizational chart?

Informal organization

What name is given to a description of how leaders develop "unique" working relationships with each of their employees, based on the nature of their social exchanges?

Leader-Member Exchange (LMX) Theory

What name is given to a structure in which members of different functional departments are chosen to work together temporarily on a specific contract or project?

Matrix structure

What name is given to a person's ability to satisfy or deny satisfaction of another's need, based on an interpersonal relationship between individuals or on his or her personal characteristics?

Organizational power

Which of the following characteristics relates to reward power?

Organizational power that stems from a person's ability to bestow rewards

When an organization carries out the tasks of manufacturing a product or products, but contracts with other organizations to do all the supporting functional tasks, such as marketing, it is said to be

Outsourcing

Which of the following refers to a person's capacity to influence the behavior and attitudes of others?

Power

Which of the following characteristics relates to information power?

Power that is a result of having access to important information that is not common knowledge, or of having the ability to control the flow of information to and from others

What name is given to an environment in which stakeholder demands, and specifically customer desires, are well understood and relatively steady over time?

Stable environment

Which of the following characteristics relates to departmentalization?

The grouping of related jobs to form an administrative unit--department, area, or center

What term describes a style that goes beyond mere exchange relationships by inspiring employees to look beyond their own self-interests and by generating awareness and acceptance of the group's purposes and mission?

Transformational leadership

An organization is

a group of people working together to achieve goals or objectives.

There is increasing evidence that transformational leaders

exist at all levels in organizational hierarchies and in a broad range of organizations.

Professors, computer geniuses, mechanics, airline pilots, and ship captains supposedly have a lot of

expert power.

The organizational chart shows the structure of the ________, which is the arrangement of positions that dictates where work activities are completed, where decisions should be made, and the flow of information.

formal organization

A negative effect of the informal organization, particularly in times of crisis, may well be

inaccurate information.

The process of dividing jobs among individuals so that each person has only a few tasks to perform is called

job specialization, or division of labor.

Which of the following characteristics relates to a servant leader?

leader who leads by example and forms strong relationships with employees

The primary concern of the behavioral approach to job design is that work needs to be

more complex and challenging.

New employees learn who is important in a company and who is not by knowing its

organizational structure.

Your boss tells you that it is up to you to get the widget order out on time. You requisition two employees from the production department to help you, but the production manager says you can't have them. The order goes out late, and you are blamed. You have been given

responsibility without authority

The primary weakness of the matrix structure is

that each team member reports to two bosses